I spend in this hotel one night. I book Superior DBL room. Everything was perfect. Nice room with modern furniture, perfect bed and great interior. On the 29 floor you may find perfect restaurant with nice meals and great wine choice. Hope that sometimes i return to this Hotel. p.s. I forget. It's best breakfast that i saw during last year. Perfect!!!Comment of B. Grigoriy , Russia the 2014-11-11
Horrible experience, I expected more. Lovely place, but service like in Soviet times. 5 stars hotel wants 200 rub for bucket of ice, 10.000 rub as deposit for opening of minibar, checking out last over half hour - problems with unused, bud charged minibar + one shift simply left w/o fixing my issue and I was forced to check out again.
Looks amazing when you arrive - looks like an actual castle! Was here for a busy business trip, so did not see that much of the hotel, but what I did see was amazing! Great room, nice bathroom, great tasting food (room service on the first night) and great, friendly customer service. The pool / spa area was unbelievable - Olympic size pool for swimming and really relaxing place. And really great service as well all around. Only small negative I could think of was the breakfast which was ok - but nothing more - would have expected better for a hotel of this standard, but a minor thing in the big picture. It's relative close to a metro station if such is needed
"Best hotel and certainly best service in Moscow!"
Amazing hotel in historic Stalin era building. Excellent service and extraordinary attention to details. Amazing facilities. As a frequent visitor of Moscow, I think I found the constant staying place. Nothing could be improved. Thank you!
"A jewel of a hotel, excellent location"
The hotel is located in a magnificent renovated Stalin-era high-rise, smack in the center of Moscow. Excellent room and amenities, friendly and helpful staff. The lobby features posh boutiques, as well as a 1960's diorama depicting the center of Moscow. I will let the photos speak for themselves. Definitely recommended!
Security is intimidating. Unfortunately the bar staff is indifferent to guest needs. We waited 15 min. For order to be taken and another 40 min for a glass of wine. Drinks expensive... Which would have been ok is service had been better.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM