of TripAdvisor Travelers recommend this hotel
"Great stay on the Mile, with perks of a quaint location."
My President and I were in Chicago for 3 days for a Business Trip couple weeks ago. Raffaello was one of few hotels where Price met Location at a comfortable spot. We thoroughly enjoyed our stay here. The staff was extra friendly...from the check-in, to the valet, to the guys bringing up the luggage. The location is so amazing, I cannot begin to describe. You are literally 30 steps away from the Magnificent Mile, yet since you are one small street over from it...you get the quaint and relaxing feeling of being somewhere remote. There are countless restaurants, stores, bars and even a couple beer/liquor shops within a stones throw. There is an excellent rooftop bar in the hotel as well. The CHEESECAKE FACTORY is a mere steps away (ate here 3 times during our stay LoL). Your backyard is literally the John Hancock Centre ! If theres one con, its that the elevators are a bit on the smallish side ...but that didn't really bother or deter us at all during our stay. I would recommend the Raffaello to anyone looking for the big city perks, but want a quiet location with close proximity to all the amenities...and a price that's fair.
"Great hotel, good location, great staff"
Staff were fantastic. Drumbar was a very nice bar on the roof. Fast elevators. Only thing that could be improved would be to have more counter space in the large bathroom. Other than that, large room, microwave, refrigerator, Keurig coffee maker. Quiet comfortable rooms.
"Stay at The Rafaello "
We stayed at the Rafaello on 12/2-12/5 and would definitely come back and stay again. We had a suite room overlooking Delaware Pl with a nice city view. The room was very spacious and a very good value. The room was nicely appointed including a large bathroom with a spa-like rainshower head shower, soft bedding, towels and bath robes. The hotel is located conveniently to The Magnificent Mile, restaurants, shopping and public transportation. Glazed & Infused was a nice morning treat in the lobby with delicious donuts & coffee. Yes, the hotel is older and shows its age a little bit but our room was very nice and also clean. Service was also good. I received a text shortly after arrival from customer service asking if we needed anything. Our requests or comments were quickly addressed. I could have paid more for a hotel with a larger, more ornate lobby or other hotel amenities - but we weren't going to use a pool, spa or room service so the Rafaello met our needs well.
"Good value for dollar with great location"
I quite liked this hotel because although it is showing its age a bit, it offers quite good value for dollar. I booked directly from the hotel website to secure an excellent rate and arrived to find my room included a microwave with spacious bar area. The room was also a generous size. Hallways were quiet and the hotel itself is not particularly large, so it has a nice feel to it. Convenient location included a convenience store across the street and an easy walk to Magnificent Mile and many other attractions.
"Good hotel but infrastructure needs improvement "
Perfectly located near Michigan avenue shopping restaurants this is a nice hotel in an older building we got a junior suite very spacious service and housekeeping was very good. Some not so positive points: The sofa bed was not comfortable to sleep in. The ventilation was very noisy and we asked for it to be shut down which was done promptly things were much better afterwards . Elevators are small but were fairly quick. However the rom keys kept on getting demagnetized to the point they had to be changed everyday. Staff at the front desk were very nice about it. Perhaps a new system is needed to make sure they stay good. Restaurant was closed but plenty of choice in the neighbourhood so was not a problem at all. Nice little corner for a quick breakfast and the rooftop bar was very nice. So overall a good comfortable stay but I think the hotel rooms should be improved for the price we paid.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM