Set in a residential area two blocks east of Edward VII Park, this hotel is 500 metres from the Marques de Pombal monument at the top of the city's principal boulevard, Avenida da Liberdade. 3 Metro stations are within short walking distance giving you access to the complete city in virtually no time at all.
Direction: 115, Rua Tomás Ribeiro - 1050-228 Lisbon
Hotel suited the both of us. It was in a quiet location but only minute from 3 Metro stations which connected with downtown. Staff were helpful and largely efficient apart from one waiter in the bar who took 20 minutes to deliver a drink and even then after twice prompting. Room was clean and comfortable and when we asked for a couple of extras they were delivered within minutes. There are no tea/coffee facilities but when we asked for a kettle this was delivered promptly
Excellent stay from start to finish , the whole package from check in to check out, location, food and staff we had no issues. Requested rooms close by as we had 3 booked and request granted. Light airy rooms which I couldn't fault. Choice at breakfast was brilliant but only little critic was that some mornings they were a little slow to refill the hot selection but absolutely no shortage in the variety on offer. We have evening meal on 1st night and it was fabulous, the girl that looked after us was an absolute pleasure, so attentive and the presentation of a birthday cake and champagne topped of what was a super meal and experience. We also had lunch and again beautiful food and super value. Location is brilliant as situated on the Metro which makes travel into City centre quick and easy. We had a brilliant weekend and will return without hesitation
"Most comfortable stay"
My wife and I enjoyed a 3-day break in the Real Palacio Hotel. The staff were most helpful in every way and nothing was too much trouble for them. The room (and bathroom) were exceptionally clean and it was also in a quiet part of town. We fully recommend it as good value for money.
"CLEAN, TIDY, GOOD LOCATION WITH GREAT STAFF"
Whilst this hotel might not suit everyone, it is located in a quiet area but close to a main road with easy access to down town. The surrounding area is dotted with handy bars and good quality restaurants although the hotel facilities could not be faulted in our 5 day stay. The rooms are adequate and not square boxes found in other room upon room motels but with hotel in the title, several examples being close by. They are well appointed but unfortunately, no hot drink facilities, iron or trouser press. All of the hotel is clean with minimal signs of soiling anywhere. An added bonus is the underground garage, particularly if you hire a car and although somewhat tight for turning and parking, it is well maintained and lit. The lift which services the rooms also service the garage. Most of the staff are engaging, very friendly, helpful and try to provide a good service without being pushy, false or over the top, despite difficult customers moaning about everything during our stay. Unjustified. The hot breakfast choice soon went cold after delivery to the various trays so this could be improved but the choice was varied enough for most continental requirements. The hotel does have character and style pleasing to the eye. We will return the next time we are in Lisbon.
"Lisbon's Little Gem"
Has to be one of the nicest hotels I have ever stayed in. Have just returned after celebrating a special birthday with three friends. We had an early flight and arrived early to the hotel. Our rooms were not ready but the staff could not have been more helpful. Took our bags and gave us lots of recommendations re tours, cafés until our rooms were ready. We were lucky to be on the 5th floor with our rooms directly opposite each other. Rooms 526 and 527 were so peaceful, no noise and very adequate for our needs. We had a lovely lady who cleaned our room each day and had no problem giving us extra towels or other items we required. All the staff were extremely pleasant and very helpful. We had breakfast included in our package and it was only delicious. Beautiful fresh fruit every morning, breads, cheeses and cereals. Being Irish we were thrilled to taste the delicious bacon which is similar to our own. There was something to suit everyone from different countries and once again the staff were so friendly and pleasant each morning. Having spent 4 nights in this wonderful hotel we were very sad to leave. Can't wait to return in the not too distant future. Is ideally situated, with restaurants and a wonderful shopping centre nearby. Also very close to the square where the bus tours depart.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM