"“BEWARE of REAL CLUB MEMBERSHIP!” but, Real Club Playa del Carmen is great property!"
DO NOT BUY IN!! Big $$ they try to get out of you. I did this in December 2013...I regret this greatly! will never pay off..as a matter of fact, they are now trying to screw me out of one of the 2 incentive weeks!! they do NOT call back..or answer emails ref booking the reward trip this fall. Went last October and had a great time. I even have a couple other couples that wanted to come down this time and they have not responded to that...I think they must be in trouble..or just disfunctional for sure. if you book them, do it thru another service that buys bulk weeks...DO NOT JOIN MEMBERSHIP!!
"out of this world"
hotel could not be faulted from check in to checking out 11 nights later. staff were friendly and willing to go that extra mile especially reception staff. we stayed in a junior suite overlooking the private pools. had jacuzzi in suite dvd player music system. hammock on balcony mosquito nets on patio doors. large bathroom with walk in shower. separate dressing area with excelling lighting over large mirror with 2 sinks and ample wardrobe space it's the magic box what is a brilliant idea every room as one and when room service is ordered instead of being disturbed they place your food inside the box switch on a light which then lights up in the suite to let you know your food as arrived abd once eaten place your plated inside again and they are regular checked 24 hour room service with fillet steak on the menu all included in all inclusive package mini fridge topped up daily with optics spilt for choice on restaurants but we good the normal dining buffet restaurant was more then adequate didn't realise there was a quiet pool until 4 days before leaving which was a disappointment as the main pool which is cental is very loud and lots going on during the day. also along side the quiet pool we found another buffet restaurant a outside bar and coffee lounge there's no qurt6esxabout losing your towel cards as you help yourself to poolside towels we found hotel location was ideal as on fifty avenue practically. but was very annoying s5 times the shop ownera constantly on at you to go inside also beware they clock your wrist band see your in the top hotel and they try and trick you saying there your waiter at hotel and they are having to work long hours to keep there family's business afloat and goad you into spending with them. we did falk for it on first occasion but soon realised.
"Gran Porto Real"
Hector from the 24 hour snack bar was a fantastic, helpful, friendly, employee. He went to the length of bringing me Captain Morgans spiced rum wvery night since he knew thats what i liked. Montero was a spectacular bar tendor. He would have a specific drink made for me my father and mother (which hew knew we would order, as soon as we arrived at the bar. All three different drinks. He was outgoing and very friendly and hospitable. We love Monte 😊 And Nicolas was also a great bar tendor. Always there as soon as we finished our drink to mix us another. All of the employees here were phenomenal hosts. I plan to return as soon as possible!
"This Hotel has Been Demolished"
We walked past here last Feb. to see the area again since we had once stayed at the Real. The hotel was being leveled. Not sure what is intended for the location but this end of 5th av. is really up and coming. It is a whole different vibe and really enjoyable to stroll, eat and shop.
"Do Not Go Here!"
This place was the hole in ground. The room was gross, we didn't get a hot shower the whole time we were there. The buffet was nasty, there food was old and dry and there were fruit flys all over it. We would have starved if we didn't go out to eat. The beach was a 10 minute walk and you got harassed the whole way to the beach and back again by local vendors. It was mentally exhausting. The beach wasn't great either we had our things stolen while we were in the water. Don't make the same mistake we did by going here!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM