"Hotel grew on me as the stay went on"
Huge convention center style hotel resort - looks better on the website. Room was small - I'm an Accor Gold member and would put quality similar to an Ibis. Actually wanted to cancel and stay on the Argentinian side but the cancel button did not work on the email and no one spoke English when you rang the hotel reception. Later found out that the cancellation policy was 30 days prior so decided to stick it out. The place is huge and they had the capacity to let us check in early which was a plus. The distance to Falls was about 20km or a BRL80 taxi ride. Coming back from the falls, enjoyed the water facilities - heated pools outside and in was the best part by far. Massage looked good value but ran out of time. The hotel seemed targetted for kids with quite a nice Christmassy feel overall. There was also a good gamesroom with pooltable, table tennis and air hockey. Breakfast in the mornings was a buffet and really good selection of food. Check out quick although I didn't get my credit card back. Found out at the airport and contacted the hotel - they immediately dispactched a car to the airport and I received it just in time. Overall the hotel grew on me as I stayed.
"The choice in Foz do Iguacu"
Don't search anywhere else, Recanto Cataratas is by far my choice of stay in Foz do Iguaçu. Either for leisure or even if you're doing business in Foz, Recanto has it all to offer. Rooms are spacious and very comfortable, for breakfast they offer an outstanding buffet, their pool is filled with Thermal water every 2 days, the spa has a varied choice of treatments with a fair price. Staff is extremely helpful and always available. A special thanks to Thiago from reservations for his assitance and Marcelo, which demonstrated outstanding personal skills during my stay. Keep up the good work
"Good Conference hotel 20 kilometers from the Falls"
We stayed here to see the Falls and didn't realise they were so far from the hotel. The hotel is modern and built as a convention hotel with a large pool. Staff were attentive and rooms were large and well appointed. We got upgraded to a very good room as the hotel was fairly empty. There is a lack of a good bar in the hotel - the pool bar being the only one of use. The restaurant is huge - a bit like a university cafeteria. The buffet is good and also good value. The hotel is out of town - so mostly you need to eat there.
"Magical atmosphere for the season"
Firstly, although I didn't visit with children, I was blown away by the efforts of the hotel to create a Christmassy wonderland for them, right down to the 'cheesy' false fireplace in reception! This said, the place wasn't over run by kids. On the night we got there, the pool was being emptied, so I thought that there would be no pool the next day but I was wrong, it was being cleaned and refilled overnight. Very impressed with this. We didn't actually spend a lot of time at the hotel as we were on a flying visit to the falls (just 2 nights) but the place had a lovely atmosphere about it. We had a dinner buffet there which was a little limited in choice but not a problem as the available food was very nice and good service. Breakfast buffet was plentiful.
The rack rate on our room is USD $400.00. That price comes with expectations. They were not met. At check in we were given room keys and towel key. We asked where the dining room was as well as breakfast. We were pointed down a hall. There was one place where you could go left or right. More comprehensive directions would have been helpful. No mentioned pool , tennis court, bar locations either. The information in our room was Portugese only. The desk did not care. We reserved a room with a queen bed . We got that plus a single. The room was small with one hard chair. The bathroom was also small. The window had no screen. Mosquitos! The towels were worn out. Toiletries were OK. The dining room has buffet every night and also an a la carte menu. Nothing special here. Basically no friendly greeting, very little English, just a huge disappointment. Cannot recommend especially if you are from an English speaking country.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM