"Cute and convenient "
Love it, especially l'occitan in bathroom :) good breakfast and cute rooms, everything is tidy and clean. Perfect for business trips and I will surely come back. Room service is good, nothing to add :)
"Good service, good food, good rooms"
I've stayed here perhaps 8 times and the service is always excellent, the staff friendly and helpful and the breakfast is excellent. You can walk to the centre of Warsaw - I have - not so far and good bars on the way. Most importantly you can turn off the air conditioning in the room and have a silent stay. PS. Good pillows, good quilt and a walk-in shower - all important to me on a business trip. Perhaps not for everyone but certainly for me. PPS And they remember you when you arrive. Great attention to detail.
"What a poor hotel"
The hotel is located in a very bad location as it is far from the city center with no any nearby commercial area close to. No shops, No coffee shops, No restaurants, No supermarkets, No shopping mall .When you are at the hotel, you feel isolated and if you want to drink or to eat something you find yourself forced to use the terrible services of the hotel as it will be explained later. The hotel is also located far from the city and it takes about a half hour to arrive to the city center and it is a waste of time if you add to it also the time you have to wait for the bus. This hotel is a very low quality hotel from a lot of aspects with a director of rooms (his name is: dariusz borek) that do not know to serve the guests and with hotel staff that is not providing the service that you would expect to receive in a hotel. There are many other hotels in Warsaw that are a better value than this hotel with better location and better standards. This review is pure authentic and based on facts and photos that are attached during our stay at this hotel . Generally, the way how the hotel is welcoming the guests on arrival has a big influence of the all the stay/holiday during the trip of the traveler. Therefore a warm welcome at the check in is essential to make tourist willing to visit again at this destination as well as staying in this particular hotel. This hotel and the management of this hotel don't understand these rules. dariusz borek which is the director of rooms is a rude and aggressive person that instead of welcoming us as we came to the hotel for celebration he fight with us and behaved like he is clerk in a government office. This is not the only negative point of why you should stay away from this hotel. This hotel is old and need immediately renovation. It is very un pleasant staying in this hotel. Furniture at the lobby looks like furniture in flea market. the furniture is faded and rubbed. dirty and torn carpets. Scratched tables in the lobby. All this facts can be seen clear in the attached photos . The rooms are dirty, and need also immediately renovation. Every thing there is old. Rusty pipe of the tap in the bathroom. They repaired and replaced some tiles in the bathroom with tiles with not the same type and color and it looks very suitable for a 1 star hotel. look at the stains on the floor and tell me if a respectable hotel looks so. The hotel has no interesting view from the rooms. The hotel is very Low height building so when you watch outside the window you see another neighbor building with a parking lot of the neighbor building. You can see in the attached photos how the view looks like and don't think by mistake that the parking lot is part of the hotel. No. No. this parking lot is part of the other buildings. No wonder that this hotel looks so if he instead of caring of how the hotel should be maintained managers of this hotel are making everything to make the guests unsatisfied from the stay at the hotel. That is how looks an hotel that is a private hotel which do not belong to any chain that is supervising the importance of the necessary qualities of the hotel. This hotel was in the past a 5 star hotel when the hotel was part of the Hyat Regency chain and when it was good maintained hotel, however Hyat Regency is not any more the brand of this hotel and as this hotel looks nowadays, I will not rate this hotel as an hotel that deservers more than 1 star . This hotel for sure does not looks like luxury hotel. go and look how Marriot, Intercontinental, Sofitel hotels looks like and you will be able to answer to yourself the difference between 5 star hotels compare to the regent hotel. There a lot of other negative points to state about this hotel but it is wasting time to put all of the additional negative points in this review as what I stated talks about itself why not to stay in this hotel. After you read all this ask yourself if you would like to stay in such hotel. I will not recommend this hotel for any of my friends or any of my family.
"Luxurious hotel but not central to Warsaw"
I had two nights at this hotel and highly recommend it. The hotel is very modern, clean and luxurious. The bathrooms were massive and extremely comfortable. The rooms were spacious and made for a great sleep. The only down side to this hotel is that it isn't central to the town, it took about 20/25 minutes to walk to the old town and quite a few taxi rides at night. I wouldn't discount the hotel just because of that. It was still very pleasant and of a high standard. Unrelated to my stay at the hotel, my only tip to people visiting Warsaw generally is to avoid private taxis that are not fully marked and regulated - I got ripped off by one in a dark sedan with a single taxi sign. The rates printed outside on the window are not what is charged. Highly recommend this hotel to all travellers, solo or otherwise.
"Excellent service & excellent location"
The hotel staff was especially polite from the get-go and I could get quality service on all times of the day. The location is right next to one of the most wonderful locations in Warsaw: the royal baths. All in all, top notch quality!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM