of TripAdvisor Travelers recommend this hotel
"Beautiful, comfortable and luxurious hotel with an excellent location."
We stayed for 3 nights in the hotel heritage. It has an excellent location just off the market square. The rooms are ornate, comfortable with excellent facilities. The staff are very warm, pleasant and welcoming. The food is also excellent. We had the buffet breakfast which included champagne and Belgian chocolates and waffles. We dined in the hotel restaurant ale Mystique and it was fabulous. A fabulous French restaurant with a great menu and really good value for money. We really enjoyed our time here and if we come back to Bruges (which we probably will as it's so pretty) I would definitely stay here again.
From the moment you arrive to the moment you depart the Hotel Heritage provides a special experience. The staff are always welcoming and helpful. Our room was quiet and provided every thing we needed from lovely fluffy towels (which you only really appreciate when you visit other places) to excellent toiletries and coffee making facilities. My favourite touch is the Belgium chocolates left on the pillow at bedtime. On this visit we were fortunate to be at the hotel for the weekly champagne reception hosted by Mr and Mrs Creytens, the owners, in one of the downstairs reception areas which was the icing on the cake. We enjoyed the breakfast buffet every morning and were pleased to meet the new lady in charge of the breakfast room. We can't wait for our next visit which is at the end of March - couldn't believe how many times we have stayed at this hotel when my husband worked it out!! Highly recommended.
"Can't wait to go back!"
This hotel is stunning and charming. We stayed for 2 nights in December (2016). Management and staff went out of their way to make sure that we were comfortable and that everything was to our liking. We had the continental breakfast on our first morning, and the breakfast buffet on the second morning, and both were absolutely lovely. Loved the architecture and décor of the rooms and especially of the shared spaces downstairs (bar, sitting room with fireplace, restaurant)... top warm and classic atmosphere. The hotel is also in the best location: less than a 5-minute walk to The Markt, the heart of Brughes, and its surrounding shops... yet the hotel is in a quiet street. Can't top that. We can't wait to book our next stay here.
"Long weekend visit"
Wow! What a beautiful central hotel! Near to all of the wonderful sights and eateries of Brugge! From the moment we arrived we were greeted by the most pleasant staff who were very courteous throughout our stay! The rooms were very comfortable and to a very high standard. Our beds were made each morning and then turned down each night with chocolates laid out for us. And we had the luxury of a weather report each morning pushed under our door to inform us of the temperature for the day ahead. Breakfast was exemplary. Beautiful breakfast in a lovely setting with full silver service. Champagne was served as an extra touch because it was valentine weekend! I wouldn't hesitate to stay in this hotel again and look forward to our return!
"All the little things"
A beautiful property right in the heart of Bruges, yet on a quiet street. Suite was spacious yet warm and cosy, even in the snow and -2 outside! Great extras too like champagne, chocs, fruit bowl etc.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:30 PM , Check-out: 11:00 AM