of TripAdvisor Travelers recommend this hotel
"5 Star Service all the way! "
My husband and I stayed at Hotel Heritage for 1 night during January 2017 and were blown away with the quality of service & amenities. Upon arrival we were shown to our room, where the lovely lady working the concierge explained how all the in room features & fixtures worked, and we were presented a small hamper of goodies including 2 small bottles of gin, some chocolate truffles & a jar of homemade jam from the hotel's chef as an apology that the restaurant was closed during our stay - a lovely and completely unnecessary gesture! When we returned from dinner in the town square that evening, we found housekeeping had turned down the beds for us & left some more truffles as a 'good night gesture' and that we had also been given a bottle of champagne with chocolate & fruits as we were staying in Bruges celebrating a special occasion. In the morning when we woke we found a small card had been placed under the door with the weather forecast for the day ahead - another lovely gesture! Put simply we would happily stay at Hotel Heritage again should we ever return to Bruges
"Boutique hotel with excellent staff"
This is an impeccable hotel just a minute's walk from the heart of Bruges. The room was delightful, if a little small. We had a very memorable G and T in the bar when we arrived. Shame the restaurant was closed while we were there (and particularly disappointing that the management did not inform us of this until we had checked in.... Manager please note!)
"Wonderful classic hotel in a superb location, beautifully furnished in every detail."
We stayed 3 nights, our room was one of the more basic rooms but even so it was beautifully decoprated and was a good size with a large very comfortable bed and good quality linen etc. It was spotlessly clean, had a superb bathroom; it was exceptionally peaceful considering it was so close to the main square. We were made very welcome by the staff and shown to our room and explained how everything worked from the Bose music system, Nespresso coffee maker to details of the mini bar. The rest of the hotel was immaculate with a restful ambiance. Breakfast was excellent with plenty of choice. Would definitely highly recommend this hotel and stay there again.
Location is excellent, staff are fantastic. Having a Tesla charger in this location is great the car was valet parked and fully charged for us. We stayed in a junior suite on the top floor with a great view of the Bell Tower. All the attention to detail is fantastic, the port and whisky decanter delivered every night is a great touch.
"A wonderful find!"
Hotel Heritage is tucked away in an unassuming side street, just a few steps from the central market square and all the restaurants and bars. Step inside and you are in another world of warm comfort , exquisite interiors and welcome at every turn. Friendly and attentive staff, beautiful rooms and heavenly beds all contribute to an extremely pleasant and memorable stay. Highly recommended.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:30 PM , Check-out: 11:00 AM