Relais Orso is situated near Piazza Navona, just across the Tiber river from Castle St. Angelo, it is 500 meters from the Pantheon and a few minutes from the Rome’s mot exclusive shopping district on Via Condotti.
Innovative hotel at a superb location. very friendly staff at reception. anytime again!!Comment of S. Anne , Switzerland the 2014-10-02
Super Pleasantly Surprised. Great location and wonderful staff!Comment of R. Nadege , United States the 2014-05-12
Boutique style and pleasantly small, this is a great hotel. Lovely breakfast to start the day, bijou but well appointed room and extremely helpful staff. Fabulous location to visit all of the wonderful sights which this city boasts -all walking distance. We had an excellent time and really enjoyed our stay.
"Outstanding service from receptionists"
My husband & I stayed at this hotel for 3 nights and the end of our month trip around Europe. The hotel is modern and sleek and we loved the spacious bathroom. We would have loved to use the lounge area on the upstairs deck but going up there it is empty. The thing that makes me give this hotel 5 stars' The 2 ladies who alternate day and night at reception. These 2 ladies made our stay at Relais Orso. Both were so friendly and went out of their way to help and went beyond what they needed to do. When arriving at the hotel I realised I have forgotten my IPad in Pisa. The girls were contacting the hotel I had left my IPad at (as was being abit difficult) and spent many phone calls to couriers trying to organise. On the second last day it seemed we had exhausted all options and I was going to claim on my Insurance, when 20 mins later a knock on my hotel room saying they can get it here in less than 24 hours ! Amazing!! These girls went above and beyond for their customers.
This is a great spot if you're looking for a boutique hotel in a perfect location. I loved the fact that we could walk just about anywhere. The rooms are small, but cute and clean. There are no amenities to speak of in the bathrooms and the breakfast buffet was sparse but the front desk was helpful and their restaurant recommendations were spot on. This isn't a place that you would soend much time hanging out in your hotel but it does it's job very well at a great price.
"Great staff but room needed work"
We stayed here for 3 nights and had a few issues. The hotel is very quaint and the staff was helpful and polite. Our room was dark with one light that didn't work. The shower head was broken, top of the doorframe to the bathroom was broken too. The wifi was very weak connection which wasn't a major issue as the wifi in the lobby and breakfast area was better. We made a few requests to the staff to change rooms and they were very helpful. I know this is a little expected when travelling to such an old historic city but for the price we paid, I think it could have been nicer.
"Great hotel for short Rome stay"
Old building in quiet alley but interior greatly refurbished. Room was quite small but ok for a short stay (3 nights in our instance). Very clean and well maintained. Staff are very helpful and friendly. They provided a lot of information about the area, good restaurants, and how to locate the main tourist sites. The hotel is located in easy walking distance of all the major attractions - Trevi fountain, Spanish Steps, Pantheon, Vatican and St Peters - plus many other interesting sights & piazzas just from walking in the area. There are also numerous restaurants very near the hotel. Would definitely recommend this hotel for anyone having a short stay in Rome.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro
Check-in: 3:00 PM , Check-out: 12:00 PM