Amazing experience. Everything was superb, and the customer service was excellent...nothing was too much hassle and they could not be more helpful.Comment of W. Simon , United Kingdom the 2016-10-10
Good room, good location. No complaints. Check in - check out was uneventful. I'll stay there again. Price was ok, value for money. club room breakfast was good. I usually stay at the Crowne Plaza but it's undergoing renovations until May.
"Expensive, but a great location!"
Great location as it's a stone throw from central station. Plenty of nearby shops and café bars and there's a stop for the tour bus and the canal-boat tours! The hotel room was really clean, fresh and the bed was very comfortable, but the room got cold (winter stay) and the heating is controlled centrally, so we couldn't do anything about that but guest services did send an oil heater to our room and that helped. The hotel bar was good for a night-cap and the bartender was good company too! For breakfast I would suggest you eat out nearby as it's much cheaper and I would recommend the Irish bar opposite the lane you walk up from the hotel (as you would turn right when you leave the hotel).
Stayed there only 1 night before our cruise. The hotel is huge with wall to wall people. Quite a view travel buses arrived and it seemed that this is hotel is primarily a favorite hotel for tour buses. The hotel is actually located fairly close to some sightseeing places, e.g. Anne Frank house and downtown. It was fine for our purpose and our whole family with 3 grand children. But would not stay there for longer than 1 night
"Amazing hotel! Looking forward to go back!"
Location is perfect 5 min walking from central station. The hotel has a clean, modern design. Rooms are (unusually) spacious, cosy and Marriott beds always give me the impression of sleeping in the clouds. Staff is very friendly and helpful. Concierge team was incredible! From being widely knowledge regarding "What's happening in town today'" to where to find the best apple tart of Amsterdam. They also recommended an Italian restaurant, just across the corner, which had amazing food and a great service. Breakfast was delicious, diverse. Overall great stay, troublefree, and I hope to be back soon.
"Hidden charges they don't tell you about till check out "
The Renaissance Hotel was nice but has a few flaws. Me and my boyfriend stayed two nights here. First we requested an early check-in and got a positive reply but upon arrival we had to leave our bags and wait 2 hours past the agreed time. There was construction happening outside so getting a good sleep wasn't a problem until the work men started their jobs at 7am. No romantic long mornings for us. The hotel was clean and the staff were friendly. The drinks at the bar and the food was super expensive! Way too much when you can walk a short distance and be in the city centre and get food at more a reasonable price. We do city breaks regularly, but never have I entered a hotel room where there's been no water bottle on the table or milk to have with your coffee. It seemed the Renaissance Hotel just missed a few of the finishing touches especially when they're not a cheap place to stay - it is disappointing. But the major shock came at 8am on the morning of check out, when they post a letter through your door charging you council tax €20!!! I think that's bloody cheeky when we hadn't slept past 7am on our holiday and when the hotel has been disappointing anyway. The hotel was nice but that's all I can say. It was okay. Not special not amazing just okay. Not worth the price we paid. I wouldn't stay here again. But then again it wasn't awful. Just not worth the money.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM