of TripAdvisor Travelers recommend this hotel
In the front desk, people are nice and helpful, but when I go for breakfast in the restaurant the staff was annoying one of the guy I heard him insulting a guest with his colleagues, the guest they don't understand France but I feel bad for them I was really disappointed in one hotel two type of stuff.....
We arrived very early at the hotel, and they very graciously allowed us to check-in at 10am for no extra charge. You could not fault the front desk staff - so polite and professional, and very helpful. We had ordered a club room, which was very nice and spacious. Bed was really comfortable, and the black-out curtains really helped us sleep too late the following morning after the first night! The room afforded us access to the club lounge, but we found that to be the biggest let-down of our stay. Really poorly serviced and maintained, and not worth the extra expense if you're paying for and expecting a Marriott-class club lounge with alcohol! No alcohol, and hardly any selection of soft drinks. However, the price also came with included parking (secure underground parking - excellent) and breakfast. Breakfast was generally good, although they struggled to keep things replenished. The restaurant staff not quite so customer friendly as the front desk staff! The hotel is near the European Parliament building, however you would need public transport to get to the centre. A taxi to/from the Grand Place was about 10 euros give or take. Would definitely recommend this hotel for anyone visiting Brussels. And DO visit Brussels, it's an excellent city with so much to see and do!
"Good location, out of the way location"
The hotel is next to the EU Parliament building and the Bruxeles-Luxemburg station. Other than that, you have to take a cab or the train to Grand Place where all the action is. The rooms are big, the bed is comfy, the staff is excellent. I.really like this hotel better than the Marriott, the only problem is location.
"A Good One Night Stay"
Stayed for one night for business. Room was large and comfortable. Bathroom was also big but towels a little thread bare. Room service wasn't great but not the worst I've had either. Breakfast had a good selection of food.
"5* Perfect Stay"
They hotel is perfectly amazing. Clean, stylish, friendly! The staff are amazing there and all fluent in many languages so you feel at home straight away. The room was clean, comfortable and noise free. The facilites were impeccable the swimming pool and area was excellent the there was a full range of equipment in the gym. As well as alot of space and friendly staff there too. I had an issue with my iphone in the night and the receptionist and concierge went above and beyond to help me fix my phone which after some helpful research, worked. Thank you for an amazing stay. I will definitely return.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM