of TripAdvisor Travelers recommend this hotel
"Great place to stay in Caracas"
I've stayed a couple times in this hotel during my business trips to Caracas. It has great facilities, for example the conferencing rooms and gym. Accommodations is also very nice an cosy. The hotel staff is also very friendly. I've stayed in cheaper hotels in Caracas and the service is quite inferior. It's not worth saving the money when staying in Caracas.
It is always nice to receive a good service, and sadly you don´t see that often in Venezuelan hotels. However, every now and then you find great service in people like Chef Raul Marin at the executive Lounge who goes beyond expectations in providing a great breakfast to clients. Whatever egg preparation you ask, Chef Raul will be pleased to prepare. I think the lounge should offer a wider variety of breakfast options for travelers who stay longer than few days. Excelling on this will make a huge difference to other hotels. Everybody at the Executive Lounge are very attentive, friendly and helps you have a pleasant moment from the beginning to the end of the day, Thank you everybody at the Renaissance La Castellana. I have stayed many times since 2013 but lately I notice a positive change that makes it my #1 choice when going to Caracas.
"Great stay and service"
Great hotel and service, this is a great option for your next business trip to Caracas. Very friendly staff, great breakfast, comfortable and clean spacious rooms. The location is also great, close to great restaurants.
Rebecca was very good. She showed me all the different rooms, showed me all the installations of the hotel. Very nice person. Jose helped me with the checking process. Very professional and his English very good. Our chef Raul Marin made the best omelets in the morning. He was so nice with us. Very nice cooking. Great breakfast.
This time remembered to bring my swim wear...however need not have bothered. Sun was out and 30° but pool completely in shade from 1pm! No chance to top up the tan 😣. Everything else as good as usual.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 1:00 AM , Check-out: 1:00 AM