of TripAdvisor Travelers recommend this hotel
"Modern and comfortable"
Had a really nice stay for one night; would have liked to stay longer. The staff--from check in, to the bar, to the bellman--were all very friendly and helpful. My room was huge, super clean, and fresh feeling. The bed was very comfortable and the room was quiet; slept like a champ! The only negative was that the fitness center was pretty sparse--only a few pieces of cardio equipment.
"Modern hotel with excellent service"
Very nice modern hotel. We had a beautiful room with comfortable bed, and with splendid hcp facilities (wheelchairuser). Central location, and shops and restaurants nearby... Perfect friendly service.
"Central Location; Clean and Modern Room"
Had a quick one night stay at this property. We took the S1 train from the airport to the Jungfernstieg stop and the walk to the hotel took about 5 minutes (tip: buy the HVV day pass for public transport which includes the ferry ride allowing for sightseeing in&around the harbor with no added cost). Check-in was smooth and the deluxe room we got was clean, modern and with all the amenities. Bed and the sheets were super comfy. The hotel is located in the middle of the shopping district, and a quick 10 min walk to the warehouse district including the Miniature Museum which is a must see in Hamburg. Overall, a pleasant and convenient stay for our one day adventure in Hamburg.
"5 Star ranking 3 Star service"
I am sorry to sat that the hotel service which at Hotels.com ranks as five Star only deserves 3 star. Arriving to the hotel which claims to have valet parking no one from the hotel is in sight. Reception tells you that all parking spaces are booked. I can carry my own luggage but when booking five star I expect some help. Did they offer any help with parking'' No. So let's turn to the minibar. It's empty.....at a five star hotel. So please do put set your expectations too high here.
"In the middle of the city"
As a lifetime platinum elite member with Marriott it is always a pleasure staying at any of their properties as I am getting free upgrades and breakfast. This Marriott property is fairly new and has large modern rooms with a swivel TV, an office desk, a seating area and a comfy bed. Breakfast was also pleasant and the café area is ideal for meeting friends, family or business associates etc. convenient access to all shopping areas in the city center of Hamburg All in all an all round really nice experience. Definitely a place to return to.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 4:00 PM , Check-out: 12:00 PM