of TripAdvisor Travelers recommend this hotel
Hotel looks nice and is well located but the thing that bugged me is that wifi is not free. WTF' That's complementary across the globe, folks. Also: minibar is empty -you need to go all the way back to the lobby to get some drinks and snacks. Not even a bottle of water in the room! When you're a business traveller and arrive a late night for an early morning meeting, you expect more than this from a 4* hotel.
Fantastic hotel with nice modern rooms. Staff amazingly helpful no matter what you ask for. Good location as well for getting out and about in Hamburg. Will definitely be staying again if I'm back in the city
"Great central location, great hotel"
I had a very enjoyable short stay here - just one night for a business meeting the following day. Location is really central and within close walking distance to restaurants and shops in the centre of Hamburg. staff were friendly and welcoming and the room was very clean and comfortable. Will stay here again when in Hamburg.
"Location, Service and Food"
Stayed for four nights for work and had a great time. Fantastic central location near the town hall, lake and shops. Friendly and professional services including check in, concierge, bar, restaurant and housekeeping. In fact every staff member I came across was courteous and went out of their way to say hello. Good selection of drinks at the bar with a comfortable setting and the locals seemed to come in for drinks after work which is good sign. Food selection at the restaurant was varied and tasty. Room was a great size and gave me plenty of space to work in. Selection of pillows that were different, coupled with a comfy bed and nice lounge to seat in. Gym is up on the sixth floor with a view outside which was good to be on the running machine with. Overall good selection of weights and machines in the gym with water machine and fresh fruit. Super hotel and will back again
"Great hotel but no spa"
The hotel is great, cosy and well located. I found really good vegetarian options. Rooms are spacious. Breakfast was nice but lady at tge entrance was very slow to sit and asked to pay in advance (only later i understood i did not give a credit card while checking in, but must have been some kind of misubderstanding). Spa is the only missing facility there. Would recommend.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 4:00 PM , Check-out: 12:00 PM