"Top service despite secondary hardwire"
My first time staying at a Renaissance hotel as I always thought it is a secondary brand under JW group. The stay is a sweet positive surprise. Although it is not top luxury in terms facilities, the service is definitely top notch. The hotel staff, from the airport pickup, to the front desk, to concierge, to the restaurant waitress and chefs, everyone is doing their best to make the guest feel at home. It beats the W and the four seasons on the same island, which sometimes can be snobbish and pretentious. After all, people come here to relax and have fun. If that's what you are looking for, this is the hotel to stay at in Koh Samui.
"A great week "
I have just spend a week at this hotel with my friend and we enjoyed it very much. The service is the best I have ever experienced! All the staff were so helpful and friendly. The breakfast was amazing, a big variety to choose from and you could order omelette, mango frames and waffles 😊 The beach was not so good, to many stones in the water. I would suggest that the hotel should have a shuttle service to either Chaweng or Lamai in the evening. Big room with balcony which was fine but some noice from all the frogs on one side! The staff at the reception, the cleaners, breakfast staff and restaurant gave us a good experience at the renaissance 😊
Nothing not to like DO NOT MISS THIS PLACE it is amazing 😍😍 We are currently celebrating our 25th Wedding anniversary and the staff have been so accommodating the service here is 10/10 everything you could possibly think of is there for you before you can even think to ask 😊 breakfast is such a delight with free bloody mary's made special just for you 🍹All meals are faultless 😋 the pool area is hard to leave especially on sunset 😉 great place to recharge the batteries and have a true romantic holiday 💕💕
"Perfect beach location"
This resort is one of the most beautiful places you will see,the beach/pool area is perfect with several different areas to hang out.There are several different water activities you can do, if you are lucky enough to stay at a beach side villa with its own pool you wont want to leave your spacious room. You don't have to go far for a incredible meal because right on the grounds of the resort are a couple wonderful restaurants that are very well done with outstanding food and staff ready to please you.My room was so beautiful and private I was truly impressed..the staff made it complete,they remember your name every time they see you and were wonderful! thanks to Beauty, Max & Capu for making a memorable vacation.
"One of the best resorts I have ever been !"
After 3 trips to Thailand and wanting to find a romantic and mood setting type resort I opted for the Renaissance and am I ever happy I did, pretty much the best place to arrive to after a long trip like ours (Canada). Service, atmosphere, amenities are all very special and do opt for Breakfast included option it is well worthy. Sea room view is a must or a sea villa if you have the budget, restaurants are great even pool snack bar is amazing. Quiet and private, enjoy!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM