of TripAdvisor Travelers recommend this hotel
"Stayed in Feb 2016. Good hotel"
Very nice hotel. Fixtures in room seem a little old but are still ok. Good service and courteous staff. Walkable distance from the Petronas towers. Good breakfast buffet spread and caters to all travellers from different countries. South Indian food also available in breakfast buffet. Nice pool and service at pool is good too. Overall a good experience.
"Short city centre stay"
Stayed 3 nights here lovely hotel with good service and facilities, choice of restauerants plus a very nice pool area. A good location for the tram system a short walk from the petronas towers and shopping malls. Did find drinks at the bar were a bit pricey the outside pool bar had 2 for one between 5pm and 7pm. They do various mini fridge packages which were good value. Was a better option for us
"Renovated rooms but otherwise bit disappointed"
We had a reservation for a room in East Wing but were upgraded to a renovated deluxe room in west wing. The newly renovated room had very good layout and amenities. We especially appreciated the very comfy bed. There were a few drawbacks with the room. Aircon was not renovated and although it worked perfectly it was noisy. It was surprising how much street noise from the outside came to our room. Our rooms was more than 10 floors up. Cleaning the bathroom floors was not done properly too as it was very dusty. The biggest disappointment was the breakfast. Breakfast is very important to us and we enjoyed the variety and wide selection of dishes. The problems was the service, there were not enough staff to keep tables clean and buffet tables topped up as lots of guests were coming and going. Lots of dishes ran out all the time and there was nobody bringing in more. Service was better in the smaller west wing breakfast room but the selection was not as good. As the west wing was under renovation there was only one reception open, it was very crowded but whenever we were in contact with staff, service was excellent. This was my third stay in and location has been the main reason I have chosen this hotel. Location is excellent. Monorail is across the street and short walk to KLCC.
"They have it all"
Let's start with the location of the hotel. Located 5 mins away from petronas twin tower (worlds tallest twin tower) and about 3 minutes walk from the monorail station that can connect you to the entire city in Kuala Lumpur. The staff are very friendly and helpful. The hotel has 2 wings east and west. I don't have any personal preference of which wing I stay but my favourite rooms are the one facing swimming pool at 4th floor which has balcony(the only room with balcony are at 4th floor). The swimming pool is huge plus 1 children friendly pool and a mini waterfall. Don't missed the breakfast buffet which offers selection of both local and western food. Sports bar is located at the west wing which is also a smoking bar with pool tables. My favourite feature of the hotel is definitely the cigars lounge and it's surrounded by glass allowed natural light during day time. I love to just sit and have my coffee and cakes here.
Excellent Location. Hard Rock cafe, Kuala Lumpur just across the road. The LRT Station just across the road, and the LRT can take you to any city center hot spot. Kuala Lumpur Twin Tower, KLCC just few hundred meter away from the hotel. The hotel swimming pool is a MUST see facilities .
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM