of TripAdvisor Travelers recommend this hotel
"Excellence in luxury & location"
Grand Old lady , built on grand scale , perfect for business & family stay . Perfect for meetings , conferences . I enjoyed staying here , good vibes . But , if you are expecting modern finishings , latest washrooms fixtures , this is where this fall short of expectations . It strongly needs total re haul/renovation . Overall , a good feeling to come back to ! Great location , walking distance to Twin tower ( Petronas) , good connectivity friendly staff . Cheers !
"Since the beginning everything went wrong!"
This was our first time in Kuala Lumpur, we arrived very excited to our hotel were we had booked a tower view. The hotel is under renovation and it said nothing anywhere when we booked. So first they give us a room that only one breath and you get lung cancer because of the cigarette smell... and also it was very old furniture and decoration, it had tower view but not straight ahead you had to bend your neck and stick your nose to the glass to see the towers, we asked to be changed. They changed us to a newly renovated room but it had no view to the towers at all, mildly satisfied we stayed there, then we realized the air conditioner was not working... after a very long, hot night we woke to a terrible sewage smell that was coming out of the vents! Obviously we ran from the hotel to another and never returned...
"Renovation good "
The west wing has been renovated to a high standard so stay on this side. There is a large pool with plenty of beds. Despite the tall buildings nearby the sun reaches most places around the pool. Parking is underground and is charged at MYR 10 per day for hotel guests. The hotel is located by the monorail station Bukit Nanas making it easy to reach Bukit Bintang. Walking distance to KLCC.
"Nice hotel and good location"
This is my third visit to this hotel and it's still going strong. While it could do with a bit of refurbishment it's still in good shape. The staff is helpful and the food on offer in many of the outlets is good. That said the best thing about this hotel is the location. It's right around the corner from the Petronas Twin Towers and close to just about anything you'd like to do while in K.L.
"Excellent Property in City Center"
A very elegant property with great views, rooms and location. The centrally located hotel has all the features you expect from a Renaissance property with the added Malaysian flavour. The staff are good, prompt and ensure quick service. The breakfast spread is very elaborate and tasty, giving you a complete Asian flavour. It also had a Indian Chef who prepared Indian dishes which was very welcoming for me. The rooms are good and elaborate with good facilities.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM