of TripAdvisor Travelers recommend this hotel
"Average North American Renaissance. Good convention location."
The good: Location is convenient for those interested in walking to the convention center and also those interested in walking to the French quarter. There are some very nice restaurants very close by (merils, Peche, etc). Corner markets and Rouse's (grocery store) are a bit of trek, but certainly also walkable. Service was generally good (but see below). They have a small VIP room for Gold/Plat members which has some water, soda, etc. Housekeeping was better than average. Good bed overall (but lumpy pillows) and a decent night of sleep. The not so good: When checking in, the person at the front desk was confused about the Plat. welcome amenity versus the breakfast. Why' The hotel must get plenty of Plat. members. I called and asked if they give wake up calls. The person said yes and I told them the wake up time. Wake up call never made! Annoying! It is hard to figure out what the Renaissance brand is these days. They are much more luxurious in Asia and Europe, and less so in the US. That said, I found that this hotel lacked those little touches that make it feel like a Renaissance. Honestly felt more like an upscale Courtyard with a darker color scheme.
"Great Place to Stay"
I'm giving this hotel a five star rating not because it is super luxurious but because it has two great things going for it. (1) Location. It's in the Arts District about a mile away from the French Quarter, which means you get can there fast enough if you want but can sleep at night and don't have to worry about having your pocket picked. The World War II Museum is only a few blocks away as is the Casino. More important, there are some terrific restaurants and bars within a three block radius. (2) The Staff. From the greeting at the front desk to the maids to the doorman, they really want to help you. Special mention goes to Tracy, the concierge, who does an outstanding job.
"CONSISTENTLY GOOD HOTEL"
My go to hotel for most trips to NOLA. Great location in the warehouse district - away from the chaos in the French Quarter. Easy walk to the CBD for meetings, and 5/10 minutes walk to the FQ. Near to some of the finest restaurants in NOLA. Staff is friendly and accommodating. One thing that is missing is a concierge lounge. Rooms are quiet and comfortable.
Stayed in Rm 447 for 5 nights. Pros: Great location, Nice clean room and hotel, Friendly staff- which included Tracy, James, and Leah. Exercise room was sufficient with a few universal machines, 3 treadmills, two bikes, and 2 elipiticals. Outdoor pool and Jacuzzi (rooftop 5th floor) were clean and heated. Cons: Not much really, but to nit pick we did have a small fridge in the room but no safe (only reason we knew this because we had coworkers also staying and said they all had a safe in their room). And their shower knobs need a little TLC (calcium deposits forming- uploaded a pic). Their customer service is excellent, one of the days our room was serviced and housekeeping forgot to leave 2 of the large towels that were taken. No problem, called the desk and within minutes someone came to our room with new towels. Also while in the pool I noticed an employee take water samples from the pool and Jacuzzi, goes to show they care and are testing their waters. Their restaurant I would give an 8/10 "pretty good". I'm a marriot rewards member and I approve and recommend this hotel.
In New Orleans for a short cruise getaway with my best friend. Stayed one night and was impressed. All the staff were very welcoming and friendly. It was immaculate! We had an Executive Room and it was nicely decorated with the most comfortable bed I have ever slept in at a hotel. Very convenient to the French Quarter, cruise port, restaurants--all within walking distance. I will definitely stay again!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 AM , Check-out: 12:00 PM