of TripAdvisor Travelers recommend this hotel
"Like a flight on an old 747 economy class with nice attendants"
Ok, perhaps it is a really bad idea to get the very first impression of Renaissance chain in NYC since I basically need to lower my expectation by 2 to 3 levels. Pros: a star for location, two stars for very nice and helping staffs. Cons: this is the tiniest room that I have ever stayed in the entire world. We only got a full-size bed for two of us, reminding us the old days when we were poor students sharing an apartment with others. It worked relatively ok for us, but good luck my Dutch friends! The toilet is worth mentioning, it has exceptionally strong flushing power that you literately feel like on a plane when you hit that flush button. Everything else, as I said, is like flying a very old 747 economy class, limited space, chipped boards, failed table lamp, dislocated night stand that cannot hold your cup, no free wifi (yes, this is year 2017 and there is no free wifi), bottled water for $5 each, etc. etc. So overall, maybe it is a NYC issue instead of hotel chain problem, but I will be hesitated to go with a Renaissance next time.
"Great classy hotel on 57th and Lexington"
Hotel 57 is a classy hotel. This is one of the Marriott autograph collection hotels. It just has a cool feel to it. My room has a big bathroom and walk in shower. I have a queen size bed, a chair for sitting by the bed and a sofa. The desk is built into the wall. Plenty of room to get some work done. Big flat screen TV on the wall. Opia is a nice restaurant bar. The staff was very nice and provide great service. This is decorated nicely. The entire staff at the Renaissance was very helpful and friendly. Enjoy.
"On the Verge - Large, Clean Room - Poorly Lit, Thin Towels"
I stayed at this hotel for an evening during a long stayover between flights. Check-in staff was friendly and very welcoming. The room itself was clean and my room has an updated bathroom. I would have appreciated more lighting in the room, it was quite dark with all the lights on. The towels were a bit thin and small. Tho hotel could use a binder or map showcasing local restaurants and providing a bit more information about the hotel. For example, I had no idea where to get ice, luckily a housekeeper happened to be on my floor and I asked her (I ended up having to go to another floor to get ice which was a pain). The hotel was a bit dull for the price BUT this is NY and it was close to the train I needed!
"Location & basic amenities"
The location of this Renaissance is perfect for UES activities. Construction to the outside of the building currently makes it a little tough to find, but once you do it's a great spot. Check in staff and doormen were excellent and seeing their bright smiling faces each time I went out was a positive. It would be easy to get lost here, and I took comfort in the hellos and good days. The concierge lounge is an odd set up - it's in the main lobby, and when I went in the first night for waters I was handed one. Had to ask for more and was given one more. Sorry, but I'll give you all my drink coupons and my first born for water - one of the biggest perks of platinum status is the lounge, and ability for me to drink just as much water as I do at home. I know it sounds crazy, but two bottles of water gets me through the news, maybe. The first evening I went in it was staffed by an uppity young man. The second night was empty and all was well. The rooms are fairly small, but not surprising for being in the city. I found the décor to be pretty beat up, but it sounds as if perhaps there are some plans to remodel or its started on some floors perhaps' It's needed. Style is what I'd call "Nordic Wood". Lots of panels. Desk near the window was quite drafty and I liked that the HVAC was one I could control. Shower was hot and strong. There is no mini fridge in the room. I'll be back as this location is pretty central to where I'll be working. I look forward to getting more familiar with the area.
"Best Hotel to stay in NYC!!!"
This is my 3rd visit to the 57. I LOVE IT. Cozy, hip, clean and comfy. Raymond at front desk is the best. He is kind, helpful and extremely knowledgable of all city sites and locations. Lucy, Daniel, and Pernel are also helpful and make you feel like family. The breakfast included is yummy and the bar Opia is great. Excellent coffee and drinks, entertainment on weekends. All around great hotel, location and bed. Will be back soon.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM