of TripAdvisor Travelers recommend this hotel
"2nd time and better"
This was my 2nd visit to this hotel. The service was better. I was recognized as Gold member and served with the level of what I think Marriot should be. The staffs were helpful. The room and the view was excellent. And the location of course is the best of all; right in the centre of everything in Time Square. Especially Broadway shows! This time we enjoyed 3 shows and tried a couple of different restaurants. All perfect for us! Overall, an excellent stay!
We stayed there from 01/11/2016 till 04/11/2016 wth two children. Hotel location is perfect. Rooms size is ok for New York standard. Staff was very friendly and helpful, but the rooms need renovation. The room was quiet as we didn't have any traffic noise. I will stay again there.
"Lovely stylish Hotel and Great Location"
Very convenient to everything. Very clean and wonderful staff. The restaurant lounge area looked out over the hustle of time square yet offered a cozy intimate experience. Great breakfast! I will visit again.
"Great bar, bad hotel service"
My wife & I often go to the bar here. It's great with a view of Times Sq. However she stayed here with a friend and the room was not clean, and the elevator got stuck and it took the staff 30 minutes before they called the Fire Dept. So she was in the elevator with 25 other people for 45 minutes.
Just returned from a 4 night trip to New York to visit the usual tourist sites and to take in the St Patrick's Day parade. Stayed in the Renaissance New York Times Square Hotel on the recommendation of a friend. I owe her a big drink as this hotel was in an excellent location for our needs, very friendly staff, very clean facilities, very warm vibe about the whole experience. The only fault was that it cost $16 for a glass of Pinot for the wife, but we will definitely return, hopefully in warmer weather.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM