of TripAdvisor Travelers recommend this hotel
"First time to NYC"
Myself and my fiancé came to New York for the first time this week, we stayed in this hotel I have to say everything was fantastic, the website says the rooms will be ready from 4pm to check in, we arrived just around 1 and the room was already good to go, we checked in had a wonderful 4 nights, the location is perfect! Right next door to Big Bus Tour, which I highly recommend, the only niggle I found was there was no free wifi in the rooms, however you can pay to get this which I did as I didn't mind some other people may not like that however, we spent the week including valentines, we had dinner in the R Lounge overlooking Times Square, we had lovely service, live music from a lovely guy, even had a proposal next to us which was really sweet, the staff gave my fiancé a rose also which was a nice touch, and then on checking out we had to wait for our taxi a little while but the staff were more than happy to help a gentleman called the taxi company and sorted it for us and we waited in reception, a lovely hotel lovely staff, I would recommend this hotel, location is perfect also.
"Big Apple luxury"
Had a fantastic 3 night stay at the renaissance in the summer of 2013 and had a wonderful stay. This is not a cheap hotel but it was worth every penny for the views alone. Every morning at breakfast we would gaze out of the window across Times Square and smile, the views are just breath taking. It's a great hotel for exploring the city with a subway and hop on off bus stop right outside the front door, and stardust cafe just around the corner (definitely worth a visit) We would definitely stay here again, if we can afford it!
"Exhibitionism & Dinner"
We booked this Marriott using our points. We were so impressed w/this hotel. The room was larger than anticipated. Bathroom amenities were Aveda Products, which are pretty high end. Bed comfortable & room quiet. People were nice. Right in the area we needed to be to walk to dinner and the train station. Only thing we needed to do was use a taxi to the Village.
"What Happened Here'!"
Wow, this hotel used to be nice, I mean luxury at one time. I have no idea what happened. The rooms are dingy and in need of some serious updating. And the staff .. not impressed. I get it, NYC is not the warm fuzzy mecca of the planet, but honestly, I am so tired of hotel staff treating guests poorly. I interacted with the staff as little as possible, but when I did, it was just plain disappointing. And the concierge lounge ... Marriott, I'm not sure why you even offer this benefit anymore. Many of the lounges are awful, crowded, poorly staffed, and this one was no exception. If you don't have the room to accommodate the club level guests, then don't offer the club room benefit. In this instance they kept changing the location of the club, to the point where I stopped looking after the first couple of days. There are MANY options in NYC and this one has been permanently crossed off of my list.
"Christmas and New Years "
First of all thank you Renaissance for looking after us we had an amazing time. This hotel has the best location for New Years in New York. We travelled with our teenage children and rooms were big enough for the four of us, staff is friendly and very helpful... will definitely stay there again when we return to New York
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM