of TripAdvisor Travelers recommend this hotel
"Good Times Square Hotel"
Not cheap but I went on my brother's Marriott points. Comfortable room, attentive staff. The buffet breakfast (free weekdays to gold and platinum members) is served till 11, so if you eat late you can skip lunch. Others complain of the lack of a hotel restaurant, but there are plenty of good places nearby.
"Some good some not so good"
Upon entering Tammy at front desk helped us to check in early. Nice!! She was very pleasant and friendly. She deserves recognition. Rooms were clean and fresh. Bathroom very clean. Very nice housekeeping they deserve recognition. What we did not notice was the hall light and bathroom lights are on a motion detector. So, at 1am to go to the bathroom, lights come on!! Need a sign on how to turn off the motion detection please. Breakfast is a "buffet style" at $25 per person for the first two then $30 for the third person''' Beautiful view of Times Square, relaxing and clean. Eggs, bacon and other foods were warm at best, not hot. Coffee is good but there was no milk or cream. When we asked the two waiters then argued who was suppose to help...not good in front of customers. Hotel is a great location in the city and near many sites. Cost is well, it is NYC and Times Square...
Stayed here for 3 nights, the hotel is in the ❤️of Time Square. My husband ❤️Time Square so he took this hotel for the good recommendations and the location. I thought it was going to be noisy and messy because of the area since Time Square is always a busy place and has no hour for sleeping. But I was glad that it didn't turn out that way. Since you enter you feel welcome, there's plenty security in the place and hotel lobby is gorgeous and smells great!. My room was very nice and spacious, the king bed was very confortable but I really hated the pillows, they turn out flat. Has plenty room for clothes accommodation and had a nice bathroom. No noise was ever heard, the black out curtains were a success never saw a thing and I had the M & M screen at my window which is huge! Thanks for the good times!
"Meh - Not worth the Price"
Average Hotel, No Room service, Bed's are NOT comfortable, lacks a restaurant and the bar on the 2nd floor is mediocre at best. For the money i would stay across the street at the Doubletree Hilton suites.
"Great Extended Weekend Getaway!!!"
Stayed at the Marriott Renaissance Time Square and had a wonderful stay and thoroughly enjoyed my time there. My girlfriend and I had three nights in Manhattan and since we would be in a hotel for three nights...we wanted some where that had an upscale, but cool subtle vibe and the Renaissance did not disappoint. The check in staff was great....especially....(and forgive me......I can't remember her name) but the very nice woman who was expecting with child,.....she was so nice and helpful. And before we even arrived....Sarah in reservations was great to work with.....hat's off to both of them. Our room was clean and the bed extremely comfortable, and housekeeping did a great job each day when we were there. The only issue I had with the room is that the pillows were so soft they were on the verge of being 'flat'. Now granted I have neck/ cervical problems and I prefer a pillow that provides a bit more neck and head support. But perhaps the hotel could have housekeeping keep a few "firmer/ more supportive" pillows on hand for guest to request if needed. Again I know this is a subjective critique....but even doubling up the pillows really didn't help give any support to ones head/neck/ shoulders. On our last night we were supposed to go out in Manhattan for dinner with friends, but it rained most of the day and evening, so we met in the 'R Lounge' with them for drinks and appetizers. Our waitress was great and friendly, as well as the food service was perfect for our party of six. So all in all my hat goes off to the staff at the Marriott Renaissance Times Square....it was great staying with you and being your guest!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM