of TripAdvisor Travelers recommend this hotel
"Great Service and Location"
I made a reservation using points for one night, Tuesday, as an Elite. Upon checking in Carmela welcomed me with a warm smile and glass of coco water. They have completed a $40m dollar revocation and looks fantastic . I had a deluxe room high floor, and informed that an upgrade wasn't avail as they were full. Went to room and lock wasn't working on door so was switched to new room on higher floor. While they were giving me a new key, Daniela, asked me to wait while she spoke with manager . They had a last minute cancel and upgraded me to Madison Suite for free. Beautiful room with large jacuzzi tube and view . As well as wrap around view of the city. They have an APP for housekeeping and services, which was excellent and items delivered within minutes. The location is excellent , in the heart of Jardims and shopping, eateries and subway all within a few blocks . The avg price for a room is a bit pricey but well countered by the excellent service and staff. Also the club lounge is the best !
"First class business hotel"
My first trip to Sao Paulo and the staff was extremely friendly and helpful. A nice size room with a great double head shower. The AC strained a little when the outside temp was in the high 80's. A decent outside pool and very good buffet restaurant for breakfast and lunch. The Executive Lounge has lots of room and great views of the city.
"Comfortable hotel in good location"
The hotel is located one block behind the main business/shopping street in Sao Paolo. Great for exploring the area, including shopping, museum visits, sightseeing tours, etc. There is an outdoor swimming pool and lovely lounge bar. The views from the top floors are panoramic of the city skyscrapers and suburbs.
"Fun in the city"
The hotel is in a perfect location and was itself quite lively. The staff were truly exceptional, going far above and beyond in their efforts to make sure everything went right on my trip. I was on the concierge floor and want to give special recognition to Giulia and the rest of the staff there. The navigators also lived up to their name and helped me plot the best course for me through the city.
"Great hotel and location"
We had the pleasure of staying here for two nights recently. Great staff,room,location and the executive lounge is exceptional. São Paulo isnt a great place to visit so the Hotel was our Oasis,and it certainly proved to be just that. Great breakfast lunch and dinner nibbles with complementary wine included in a room with a 270 degree view of the city. Thanks to all the staff for our stay and I definitely recommend this to anyone staying in the area.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM