of TripAdvisor Travelers recommend this hotel
"Ongoing renovations made it bit dissapointing - its a nice place otherwise."
The place is nice and the hotel staff are very cooperative. Our first impression was damaged when the front desk gave us "2x executive deluxe" rooms in an area which was being renovated with hacking and piecing sounds from electrical drills and cutters. It felt as though we were being jailed on our holiday. They moved us to better villas after I complained. The front desk not knowing where the maintenance is being done is perhaps the worst thing in a hotel setup. The other villa we got was also sub-standard - no fans in the bathroom and toilets. It is poorly designed but the staff try and make up for these flaws. It is a local quality 5 star but international quality it is probably just hitting a 3.5.
"Wonderful stay during New year"
Visited Resort Rio on New year time enjoyed Gala dinner on 31st and its a wonderful property excellent staff i have enjoyed with my family , stayed in two bedroom villa that is fantastically designed for family we had enjoyed a lot and had a memorable and awesome trip
"Resort review average. "
Although ambience of resort was good overall but the service whether at buffet or in room service was poor. It was much below expectation. Even 2 star Bitterley provide better services. So keep this point in mind while making your bookings... Dr neeraj from punjab.
"Very Bad Experience"
had very bad experience. first they made several people attend mandatory gala dinner on 31st. dinner cost 12000 rs per person!! they don't even apologize and keep blaming the customer. very rude staff. They goofed up so many times. Very bad room that we got. There was paint all over the railings and they made us stay in that room. you will get much much better hotel for this price. Do research. We rushed in to booking this hotel.
"Not 5 star hotel, almost 3 star"
Points: **no room wifi (they told us that would be in the comon areas, but sometimes we found out that is not true and we could send work mails) **The bath extractor instead of absorbing odor expels odors from other bathrooms. Seriously disgusting **My boyfriend fell sick and they did not have a thermometer, they told us they would get us one ... we keep waiting **we ask for our room cleaning because after a exhausting day of excursion we found that we have had ask for that!we said that we didnt know about that and please if they could provide us with clean towels....they last one hour...
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM