of TripAdvisor Travelers recommend this hotel
Very good resort. And services are flexible All things are good.if you want to come and enjoy in this resort,this the best resort in India. If any want to come like all couple. I think you must try then you also rate this resort.
Had a great time at resort Rio.We stayed in new building ,room which was offered to us was very spacious and clean. Breakfast was limited but nice. Reception Staff was very helpful.Credit goes to their manager Durgesh who was very helpful and accommodating. Thank you every one for your support.Will be back soon.
"Great value but some service issues"
We just got back from Resort Rio after a family holiday with 25 people of different ages. We had booked two four bedroom villas with plunge pools, and one room in the main building. The Bad: 1. Pickup: Imran, the hotel travel desk guy organising pickups, was totally lost, and when we said that 6 of us could not fit in an Innova (which was promised as free bus pickup) with our luggage, he insisted we would have to pay for additional car. And when I tried to call the booking person, her phone was unreachable. 2. Location: The hotel claims to be next to a river, which it is. However, the river is rather narrow and dirty looking. So I would not chose this hotel again based on the location. 3. Private venue: We had been promised free use of a suitable venue for our private late night party. They allotted us shared space in a restaurant, and when i complained, our supposed single point of contact, Rajesh Kubal, flashed the email he had received in my face, insisting that nowhere was it mentioned that the room was to be "private". Only upon intervention by Durgesh (whose attitude was really superb), was the matter resolved. So the staff really need better "attitude training" - they need to understand that they work in a service industry! Should ask Durgesh to train the staff…. The Good: 1. Booking staff: Pankhuri, who handled our reservation, was patient, efficient, and very helpful, and made the entire booking process very easy and painless. 2. Hotel staff: Durgesh Yadav, who was the most senior person available at the hotel, was very helpful, and resolved all our complaints within minutes. 3. Restaurant Manager: Sahil, who managed all our F&B needs, was also very helpful, and went out of his way to include special dishes for us, at no extra cost. 4. Value: The overall ambience, room facilities, food, pool, spa etc were much better than I expected for the price that we paid. Overall verdict: My score - 7.5/10 Would have been 9 had it not been for the bad experience when we arrived!
"Awesome experinece, must visit for relaxing trip to Goa"
We went last year December to Resorto Rio for celebrating our wedding anniversary, and was happy to see the ambience and overall welcome which was done by their staff..Buffet was incredibly awesome..good on taste as well as variety..large swimming pool and bar aside to enjoy and spend time..must go place..
"Bunch of crooks running this resort."
We booked four rooms villa for 8 nights, assuming four rooms villa would have 4 proper bedrooms. BUT it was really surprising when we were given 3 bedrooms villa + 1 living room (converted into a bedroom that did not have any privacy). And staff was really rude, and didn't even listen to us. We had a struggle explaining them that 3 bedroom villa is not acceptable. We waited for 7 hours, we were treated badly and eventually they agreed to provide us 4 bedrooms in their hotel but asked for extra money. When we resisted, their staff tried to exploit us, called their goons/guards. Their buffet breakfast is very limited and boring. In general food quality is decent. I would not recommend this place. Stay away!!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM