of TripAdvisor Travelers recommend this hotel
"Quick VERY POSITIVE review"
After months of anxiety after booking a very favourable Resort Rio in May 2016 for my boyfriends 50th birthday, I have read the reviews with a heavy heart and as the holiday neared I was so fearful. We arrived at 5am today, yes we got moved from the old to the new building, literally opposite, but couldn't be happier. Room is huge, staff so friendly, and so far nothing negative. Looking forward to tomorrow when we will catch the free bus transfer to Baga beach. I guess one man's hamburger is another man's steak.... So far, so good. Will post more once our holiday is over!
"Anniversary celebrations "
Goa!! We stayed for 4 days and 3 nights. It was an overall very good experience. The staff were courteous both at the reception and as well in there restaurant which is called Pickle Mango. Prakash was the best who is part of Pickle Mango with his hospitality.
"Good but not 5 star"
We stayed here for 4 nights on our trip round India. The hotel is really nice, but for us, didn't meet the standards you'd expect from a 5 star hotel. Positives: - Excellent food at Jalsa and great service at lunchtime from our waiter who talked us through an exceptional Thali meal - Nice bar with music and good service. Drink prices reasonable, for a hotel, and the pakora was good in the bar - Good gym although it could get a little hot as they don't leave the air con running - Arpora is a nice little stretch with some good restaurant and quieter bars - Nice spacious and modern room - Breakfast was great - delicious freshly made dosas! Negatives - Check in process was stressful, initially they acted like the couldn't find the booking and then ushered us over to the Rio Royale (the newer bit) where we had to go through it all again - Pool played the same music over and over again and it was sometimes very loud round the royale pool - Service just isn't 5 star. No service around the pool - Baga is a noisy resort, full of bars and beach wasn't clean, had to travel to get to nicer beaches like Vagator - Wifi was very annoying as you had to get a new log on and code every day and these were temperamental - Cocktail hour didn't seem to exist despite asking at every bar! - Asked for extra towels in the room as there wasn't enough and then they disappeared again after the first day Overall we enjoyed our stay but it's got a little way to go to compete with 5 star hotels.
Fantabulous place specially because of the culture and staff attitude. Special mention of Durgesh who takes special care to ensure guests comfort. We were thoroughly impressed. The location is excellent and the breakfast buffet needs a special mention.
"It is not a 5 star property/check reviews before booking"
It is terrible experience in Rio Resort, V booked 1 Deluxe rooms and one villa date 27th to 30th Jan 2017 the price was RS. 8500 per couple per day total package was around RS. 120000 V paid the money online in advance and the management alloted 702 villa it is 3 bed room villa and 1 deluxe room . Check in date we have give a complaint about the AC is not working in one of the bed room AC is full of sound and water leakage, In another bed room water leakage in bathroom, next day they solved the water leakage problem but the AC problem was like that in same sound and water leakage problem, like that v have give continue 3 days continue complain but not response from the team. And 4th day we have to checkout the villa but AC was not repair... 2nd incident we face at spa centre in rio resort , The 2nd day v have book 3 couple massage for the next day the price for massage was RS. 15000. The 3rd day morning v 2 couple gone for massage and the 3rd couple was not interested for massage due to health reasons . The lady at the spa counter say you all 3 couple has to come for massage she will not take for 2 couples. The lady manager at spa booking counter was not at all able to understand our problem and she use the bad language say u people don't no the quality of 5 stars why you come here. This was the language the lady used it was such a shocking to listen such kind of words ...it was big insulting to the customers.. we have booked resort in advance paid online money but not to get our self insulted.... This resort is not a 5 stars property...... I sincerely request every one who check to trip advisor they are so many properties in GOA with better price and with good quality of service .. uploading the videos pls check before booking ....
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM