of TripAdvisor Travelers recommend this hotel
Great hotel, very nice helping staff, I was even welcomed with a Champagne glass. The room was great and so was the food in the room service. Great location as well, near the park and other services. Truly recommend it!
"Disappointment at best. Mid level trying to be high end and missed. "
We came to Boston for one overnight. The hotel had decent reviews but I have to say we were disappointed. It was under construction. I was embarrassed for them at the state of the make shift lobby. We called down upon arrival to see if there was a restaurant on site. They have limited room service and I was told by the concierge that the restaurant "decide to leave six months ago" with no explanation. I asked for restaurant recommendations and they told us there were 3 restaurants across the street - all chain restaurants! We walked outside and there were so many great restaurants in the area. We finally got back to room after a long day and was excited they offered Netflix and other app services. It wasn't working. I called down again and was told it was out of service until Monday (3 days from now). No free wifi either. As I write this I can literally hear the people above and next to us talking as if they were in our room. The room and shower are relatively nice despite the rip in the bed skirt and some needed upgrades. Basically this is a mid range hotel (at best) trying to be high end - NOT!!!!
"Last minute stay"
Had an emergency and needed hotel accommodations. John and victor were very accommodating for last minute checkin. The property is excellent but renovations are underway. The staff did a good job communicating this and the nightly rate reflected tmwork was underway. No complaints.
"Oscar Movie Staycation "
I was very pleasantly surprised when we arrived @ 12.30 on Saturday that not only was our room ready but we had been upgraded to room on 21st floor with a view. There is a renovation going on but it really didn't have any impact on our visit. Staff was very friendly, we met Jill in the elevator and she gave us some recommendations for restaurants. It is a very central location with restaurants and hotels with a couple of blocks. A short walk to the AMC Theater on Boston Common. Having the Valet parking until 7pm on Sunday meant we could catch a movie and lunch before heading home. This is also a great location for a summer getaway the private roof top area for guests is very nice. If you prefer a party atmosphere you can get a day pass I believe for the less private pool roof deck. I will definitely be back.
"Great experience Jill in hospitality was fantastic"
Overall the hotel was great the only issue was the elavators were slow because of on going construction I would recommend this hotel to all my associates ...please send me more info on any hotel specials that you may have during the month of May
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM