of TripAdvisor Travelers recommend this hotel
A nice, clean and comfortable hotel, We arrived by the hotel limousine got some nice welcome drink. There was a tour group in front of us but we haven't wait for long. the receptionists are work very fast. the bad was absolutely comfortable the breakfast was super nice.
"Service is pretty bad.. no star hotel."
We arrived at 4pm and our rooms were not ready, even though check-in is at 2pm. It took about 45mins before we got our rooms (after we complained). Then we asked for 4 cups because there were 4 of us in a room, they said each room could only have 2 cups. We asked for an extra key/card for the room, they said no - their system could only make 2 cards. I am surprised they gave us 4 bath towels. We complained, they offered us 2 free drinks for 11 people staying at the hotel as compensation. Good luck if you choose to stay here.
"Value for money"
Stayed 3 nights in a deluxe room which was very spacious and comfortable with 2 queen size beds and a large bathroom.Price was just about 80 US dollars per night through the Agoda website which is very good value for Macau. Location was alright, a bit further from Senado square than some other popular hotels but then Macau is small and the extra distance translates to about extra 5-10 minutes walk compared to say the Grand Lisboa.Buffet lunch at the hotel was very reasonable at about 11 US dollars after discount for guests staying in the hotel. One item which my wife found lacking in the room was a mirror for the table. As mentioned in other reviews most of the rooms lack any view due to the presence of scaffolding for renovation work on the building exterior. Nevertheless we were not disturbed by ongoing work and would highly recommend this hotel-4 star hotel at 3 star prices!
"Clean and comfortable hotel"
Stayed for few nights at this hotel during a company trip. A nice, clean and comfortable hotel. There is a convenient store just opposite to hotel which sells Halal food, which is ad added bonus for Muslims travelers
"Rio Hotel Macau"
I loved our stay. The start are very accommodating and polite. I would have given a 5 had there been a view from our window but since the entire place is under renovation during our stay there wasnt any view, but nonetheless, it was a very very nice experience for us.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Japan Credit Bureau (JCB) - Maestro
Check-in: 3:00 PM , Check-out: 11:00 AM