Amazing hotel!Comment of S. Samuel , United Arab Emirates the 2016-09-09
"Standards are slipping "
Standards are definitely slipping: filthy carpet, tatty furniture, no welcome note/fruit basket, no slippers, rags as beach towels etc and some aspects of the buildings and grounds are in need of a refresh/refurbishment. I have stayed at many much older Ritz Carltons who are in a much better conditions! Customer facing staff are still great and very helpful. One of the best pools in Abu Dhabi and some good food outlets.
I can not recommend this hotel highly enough. Faultless. My room was stunning, the food fabulous and the hotel beautiful . Most importantly the staff were amazing. I was a solo lady guest and I could not have been made more welcome
Excellent hotel, all you would expect from Ritz Carlton the staff are great nothing to much trouble a wonderful attitude special mention to Manish pool area, Ian front desk, Elma,Angelina guest relations and the head chef who took timd to make you feel a welcome guest,well done will certainly return
"Service at it's best! "
Across the board, every person I encountered during my two-week stay was warm & friendly, helpful, professional, and available. I experienced the staff as top-notch! A team of professionals working together in a powerfully harmonious way. The hotel is impeccable! My room was quiet and well appointed. The bathroom was lovely and modern. The saltwater swimming pool was a great treat! I look forward to returning soon!
"Definitely "A home away from home""
The first couple of times i visited in abu dhabi and stayed in ritz carlton i didn't appreciate the place maybe because i just stayed for a couple of days.. but then on my third visit and stayed longer I appreciate the place more and more everyday! love the beach and the pool! Their gym is really nice and equipments are better than any hotel i stayed in UAE SO FAR.. the people that works here are very polite and helpful,they arranged the taxi for you its just so easy to deal with anything with them.. the only problem I encountered is that, I noticed that everything is breaking in the villa were staying but hey i didn't mind that much because they always resolved the maintenance issue right away..
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM