of TripAdvisor Travelers recommend this hotel
My lady and I came to Hawaii to get married. We found the Ritz to be everything we imagined. The staff were tremendous and awaited our every need....The location is superb. The rocky shore is magnifient and the pool area is also.
We celebrated our 10-year wedding anniversary at the Ritz-Carlton Kapalua, Maui and it was wonderful! We were greeted with a shell lei and refreshing drink as we were walking into the hotel to check-in. Everyone was very friendly throughout the entire property. We stayed in a residential suite with an ocean view and the room was beautiful! It had a lanai in the living room and the bedroom that overlooked the pool. The breakfast buffet is absolutely delicious and a wonderful way to start the day. There is a large selection of fruits, drinks, pastries, egg dishes, oatmeal, rice, cereals, and a special dish every day. The property features access to Dr. Fletcher's Beach and can be walked to, or you can hitch a ride on a golf cart. At the beach there is a burger shack if you're interested in food, and there is a spot to borrow beach chairs, snorkel gear, towels, and boogie boards. The entire property is setup so that patrons don't have to think about too much on their own, they have it ready for you, so that you can maximize your enjoyment. I would definitely recommend talking to the concierge about excursions. We booked a snorkel excursion to Molokini Crater and a van tour of the Road to Hana and they were both fun outings that weren't strenuous, just extremely enjoyable. I would definitely recommend this property to anyone traveling to Maui, and I would book through Coastline Travel Advisors or Virtuoso...they were fabulous to work with!
"Gorgeous property, 5-star service"
Our family of 4 stayed in a 2-bedroom suite at the RC Kapalua over Thanksgiving holiday. The hotel is gorgeous & immaculate, with stunning views of the Pacific. It was warm, but quite windy with frequent rain squalls during our stay, which I understand is not unusual for this part of Maui in winter. The unpredictable weather did not distract from our fun, & we enjoyed the huge pool from under our rented cabana (highly recommended) & the beach as well. The health club is clean & furnished with high quality, working equipment, & plenty of amenities such as headphones, citrus water & cool towels. I loved my service at the gorgeous spa - one of the best massages I've had at a resort. Room service food was excellent, & we really enjoyed our burgers & drinks at the beach bar. Concierge booked us some fabulous entertainment- especially the snorkel cruise & Feast at Lele luau. Service overall was definitely 5-star, with some lapses at pool-side. Hope we have the opportunity to return.
"Thanksgiving at the Ritz"
My husband and I had the most wonderful Thanksgiving Dinner experience ever. I say "experience" because we were bless with more than just excellent food, we were welcomed as friends to this meal. Our server took special time to explain the menu and made suggestions based on our likes and dislikes. All food and drink were above average and the setting was picture perfect. Plus we received a delicious special gift upon leaving. I highly recommend The Ritz-Carlton for a memorable meal.
My wife and I recently tied the knot and picked Maui as our honeymoon destination based on the fact that neither of us had been to HI and have saved traveling here for a very special occasion. So, the opportunity to share this experience with my wife was very exciting and I wanted the perfect vacation to make memories and properly celebrate the start of our marriage. Booking the Ritz in Kapalua was far and away the best decision (other than marring my lovely bride) I could have made for this romantic, tropical vacation. The property is as picturesque as it gets and the staff is fantastic. They anticipated all of our needs and blew us away with their friendliness and accommodative spirit. Our deluxe room was very quiet and beautifully furnished/decorated. The bed was very comfortable and the flat screen TV was large and of high quality. Our private balcony served as a choice place to view the sunset to the west. The beach is absolutely gorgeous as well as the beautiful pools. There was adequate space for everyone to lounge comfortabely without being on top of each other. Very peaceful indeed. Kapalua is very easy to navigate with a ton of highly rated eating/drinking spots. There are plenty of activities nearby and Lahaina is only 15 mins down the road. I can't wait to go back to the Ritz Kapalua to create more beautiful memories that will last a lifetime!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM