of TripAdvisor Travelers recommend this hotel
Coming into this resort, I was a little worried because of some of the bad reviews i've read, but after being there for 6 nights, I can assure you there is nothing to worry about. The rooms were nice and got cleaned very well every morning. There was lots of good food and drinks to chose from. Staff was very friendly and entertainment was good. The only downfall was having wifi only in the lobby but we payed somewhere around 45$ for wifi in our rooms so not to bad. Not a luxury hotel but I give it 4 stars.
Checked in swiftly and shown to our spacious, light and airy room. Hotel was full, but we had no problem getting a table for two in the restaurant and this hotel has the best all inclusive with loads of options. We spent a lot of time around the pool area as it was rather windy when we visited.
"Love the views...Hate the noise"
The rooms were spacious with a wonderful view if you are on the upper floors, 5th floor and up. You can see water on both the north and south sides of the hotel. Maid services was great our room was cleaned everyday, fridge restocked and towels replenished. All of the employees, wait staff, concierge desk, bartenders and specifically the entertainment group were very friendly. The beach has white sand and the water is clear for several yards out. Our only complaints are that the entertainment during the day could be revamped. People seemed to love water volleyball (us included) but it was only played once or maybe twice a day. Then they would take the net down and put the ball away. The staff really push water polo with little luck, people wanted to play volleyball. Dance lessons on the beach and beach volley ball only happened once in our seven day stay. Our "main" complaint is that the walls are paper thin. You hear doors shut, the elevator ding, people talking and most of all any music or crowds from the main area drift up to the rooms. I took ear plugs and they could not drown out the some of the noise. We were pretty sure someone was going from deck to deck one night as you can easily step over the wall at the lowest point.
"I would recommend the RIU Caribe!"
Overall I was very satisfied with this resort. Loved the pool/beach area. Staff was great and always willing to help. Rooms and entertainment were good. Food was so-so. See below for details. Rooms: Rooms were basic but clean. Bed was a bit hard for my taste. Shower was great with good pressure. View from the balcony was amazing! The balcony was really small but we only really used it for reading a bit in the morning or for having a drink while waiting for others to get ready. Water and beers were restocked daily. Personally, I don't spend much time in my room when at these types of resorts so this room was plenty functional. Pool/Beach: The pool area is one of the nicest I've been to. It's large and you have an awesome view of the ocean from the pool. Chairs can be tough to find during peak hours but not impossible. One day we couldn't find chairs so we set our towels up at the side of the pool and within half hour one of the RIU staff had noticed we didn't have chairs and went and found us some! That was an awesome experience. Ysreal was also around regularly to take drink orders. The beach is also very nice. White sand, calm ocean. Gorgeous! Food: The food is extremely mediocre. If you are a foodie, this is not the hotel for you. The buffets had lots of choices and I could always find something but it was all so-so. The specialty restaurants were also nothing particularly special. My favorite was the Mexican food where I had the Chile Relleno. Entertainment: Poolside entertainment and activities were good. The water aerobics were actually really good the times I did them. Nighttime shows were decent for this price level of resort. Sometimes it was the staff doing the show and sometimes hired entertainment. If you want to party into the night, this probably isn't the resort for you. Staff: All of the staff were great. From the servers at the buffets, to the entertainment staff, to housekeeping and beyond. Everyone was friendly and helpful. They all work very hard. Can't believe some of the hours they put in being at the hotel from morning until late into the night.
"A vacation with friends."
Our group of 16 arrived around noon on a Saturday at Hotel Riu Caribe. Check-in wasn't for a couple of hours but it was said that all of the rooms were ready. The check-in was quick. We entered our ocean view room on the 3rd floor to find a panoramic view of palm trees. We couldn't see the ocean or the pool or anything, except palm trees. This was not good. I went back to the front desk to voice my displeasure. The manager (Rene') was very apologetic and assured me this wrong would be righted. He offered to move us immediately to a 6th floor room or if we wanted to wait until the next day a 9th floor room would be available. We opted to wait and we are extremely glad we did. The views were fantastic and worth the wait. Thankfully the room issue was the last of our worries as the rest of the trip was fiasco free. The hotel room served its purpose as a suitable place to sleep and shower. The sunrises and sunsets we saw from the balcony made up for the lackluster in-room accommodations. Housekeeping had our room looking good and clean everyday. A job well done by those ladies. FOOD The main buffet was the spot for breakfast everyday. It had enough selection to not feel too repetitive after 5 visits. We ate dinner at the main buffet twice and both times the food was good. Service was good during all meals. For lunch they would fire up the grill by the pool and cook out for about a hour. I always tried to grab a plate of food as soon as I saw the grill going. The grilled chicken, pork, beef and vegetables were all excellent. Definitely some of my favorite eats of the whole trip. There is also a smaller buffet outside that serves as a good place to grab an afternoon bite without leaving the pool area. The last option prior to dinner is the pizza stand. We had a few late dinners due to the size of our group and if not for the 5 o'clock pizza I'm sure some of us wouldn't be here today:) The Mexican restaurant was a little underwhelming considering you can get the same type of fare at the buffet. The Asian restaurant was ok. The fact that it was a different type of cuisine than what we had been eating for the past few days made it a little better. The fried ice cream is very good. The steakhouse which is set up outside was the best of the three dinner speciality restaurants. BEACH/POOL The white sand beach area was very relaxing with plenty of chairs and huts for use. The lack of drink service on the beach was a let down and the main reason why we spent the majority of our time at the pool. The large pool had two or three waiters walking around all day taking drink orders. We tipped well from the start and our service everyday at the pool was excellent. The swim up bar at the large pool was always lively and a good place to get to know your fellow travelers. There is a small pool off to the side that was low key. NIGHTTIME Not much goes on at the resort after the sun goes down. Every night they did have some form of entertainment but it was geared towards a more laid back crowd. I was dead tired after all day in the summer sun so going out at night wasn't a big deal to me. The lobby bar was our favorite spot to end the evening. The bartenders were entertaining and friendly. They also made great drinks. I had a very good experience during my 5 night stay and I would recommend this hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM