"Great location and service"
Stayed at the Riu Plaza at the beginning of November for a work conference. The hotel was in a great location, very friendly staff, food/bar great and my Junior Suite was very spacious spotless and had stunning views of the city. Conference facilities very well organised and efficient. A great Riu example.
"Anniversary trip and first time visit"
Just come back for our stay in the Riu Plaza Berlin. It was a modern hotel and from our room have beautiful views over Berlin. Had a lovely surprise when we booked in we had been put in a suite, living room and bedroom 2 showers, 2 toilets, and a bath. The bar was very comfortable with excellent service for the staff. The only negative we felt was with the restaurant which was set out more like a works canteen than restaurant. The tables where set out in long rows and if you sat in the middle of one of them the other person would have to walk to the end and push past the other guests to get to their seats because the tables were so close together you could not get between them. Because of this we only had breakfast in the hotel and had our other meals outside. Apart from the layout of the seating in the restaurant this is a wonderful hotel so much so we are looking to go back in May already.
"Fancy hotel, quick elevators"
I liked the hotel and the architecture, if you are on one of the higher floors you can get a nice view of Berlin. As an experienced hotel visitor I acknowledged that you dont hear much from the floor outside, no door banging, no steps. The breakfast is ok, nothing fancy.
"Pretty from outside, devil in detail"
Service staff 9/10 Hotel room, Deluxe King: Urin on toilet, floors not clean, hair in bed. Tv remote very dirty and the bed creaked so loud the people next door thought I was rearranging the room! Breakfast is pretty standard and overpriced for €18. I will not be staying here again, and the event organizers have stated that they will also not book his chain again. Otherwise the hotel looks pretty grand.
"Nice City Retreat"
I travel frequently for business and try to stay at hotels that are associated to a major international brand. My stay was very comfortable from the moment I arrived. The front desk staff were accommodating and friendly. Check-in was simple and fast. The room was quiet, spacious and comfortable in a few respects: The bedroom was ample and cosy at the same time. The bed itself was comfortable, though I might suggest more than the standard German style duvet for bedding. I'm personally not a big fan of that. I loved the bathroom and shower areas. There was underfloor heating, which was so unexpected and made the experience quite nice. The shower was big and modern with a rain shower head and a spray handle shower head. There was a lovely living space with closet, huge desk, separate sofa and tv area and there were also power points all over the room. This made plugging in easy! My only negative critiques are: Full payment due at check-in, as opposed to deposit and full payment at check-out Dinner buffet was not appealing at all. The food was dry and not nice. I would go elsewhere for dinner.
Credit cards accepted by the hotel: Visa - MasterCard - American Express
Check-in: 3:00 PM , Check-out: 12:00 PM