The hotel is located in the peaceful Playa Paraíso area on the Costa Adeje coast in southern Tenerife with unbeatable views over the Atlantic Ocean and direct access to a small sandy beach. Reina Sofia international airport is just 25 km from the hotel.
"Stay at Roca Nivaria"
I booked this hotel to celebrate my 40th birthday. I was not disappointed. Pick-up the rented car from Cicar (Airport Tenerife South) and in 30 minutes we arrived. As we arrived, we were welcomed with two glass of champagne. In our room (330) on the table, there were a basket of fruits, peanuts and two bottles of Cava. The room is facing Riu hotel and Playa Paraiso (small beach with access from our hotel). Food: various, good quality, but repetitive. Service: excellent, especially Christian, whom we would like to thank him for everything. Pools: very good, the warm water has seawater. I recommend the Jacuzzi too. I would definitely return to this hotel!
"Not a 5 Star"
This is your standard all inclusive package holiday hotel. Service levels and friendliness are excellent, the staff making us feel very welcome. Its a shame that one of the pools is saltwater, I feel this should have been mentioned. Food was a let down, I'm no gastro tourist, but this was bland and repetitive. My wife was also served undercooked chicken one night. The cocktail menus are too limited, but what there is, is done well. One slight disappointment is that the all inclusive ends at 12:00 on your day of departure. I considered this very mean and tight fisted for a hotel where you have paid £400 a day. Reception did let us have a free lunch with drinks, but to be honest I don't consider this to be any more than we were entitled to, and paid for. We didn't arrive till 9.00 pm so why not start the 7 days counting from there''. Evening entertainment is weak, Only 2 or 3 acts were worth watching. Some acts were certainly below the standard I'd have expected. One other word of caution if coming here with Thomson from the Uk, you will have no onsite reps. The rooms are kept spotlessly clean, and are very comfortable. We were able to swap around the contents of the mini bar. Generally pleasant, with good service, but nothing like the 5 star exclusive luxury hotel it claims to be.
We booked this hotel after reading all the positive reviews and we were not disappointed. The hotel is brilliant! What really sets this place apart from others are the staff. Sometimes you get the feeling that when you visit holiday destinations the customer service can feel "put on" and overbearing, that was simply not the case here. The staff genuinely care about your comfort and relaxation. The food was simply superb - the buffet was, in my opinion, the best I have seen. A wide selection of food, presented beautifully and tasted amazing. In line with what others have said, we did not book the a la carte restaurants as the main buffet was delicious! The facilities were second to none, capped off with a first class spa. One of the added benefits we found was the ability to book excursions and hire a car within the hotel lobby. All the excursions we booked through the hotel were fabulous - no cowboys out to take your money. All in all, if you want a no stress, relaxing holiday with beautiful surroundings and friendly, helpful staff, then look no further. We will definitely be coming back!
"Very nice hotel with fascinating pools"
It is a big and quiet hotel with a lot of space; so you do not feel like being in a bedded castle. At the pools ( the one with sea water is heated) are enough sun beds and umbrellas. The nearby beach is not so nice, swimming is possible. You can take part in various sport lessons like tennis, aqua gymnastics, archery.... You can take your meals inside or outside: interesting and various buffets (everybody will find something to eat). We can highly recommend the hotel ....also recommend hiring a car for exploring the north of the island which is much more nicer than the south.
"14th visit and looking forward to our 15th"
Thank you all for a fantastic holiday yet again we enjoyed our14th visit as much as we have enjoyed every previous visit and are looking forward to our 15th visit in October. The hotel is absolutely spotlessly clean . The food is excellent in all of the restaurants and the service is fantastic. The staff at this hotel are second to none they are so efficient, caring and helpful from the minute you walk through the doors you feel so comfortable. My husband celebrated his birthday in the Italian restaurant and the girls brought a cake with candles on and sang happy birthday to him it was so nice , we also celebrated our 47th wedding anniversary in the Spanish restaurant they decorated the table with petals and a flower arrangement we were absolutely delighted thank you so much for making it so special. We had a fantastic room on the 7th floor and the views were amazing . Brilliant bathroom with separate shower and toilet , great walk in wardrobe with a safe just a great place to be .
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM