of TripAdvisor Travelers recommend this hotel
All of Rocabella's employees are the best! The service will exceed your expectations. Especially Maria. They willing to answer all my questions. She ask us how was planning in santorini and she will give us many options to choose. For example, for the transporation from hotel to airport, we book the airport shuttle service at the begining. But Maria help us to find a cheaper transport in Santorini. All the assist are not aggressive and make me feel at home. They also have a great restaurant, they can fulfil all our special request like oil less in the pasta. They have a excellent housekeeping services. They will fill and tidy up all the things every single time I came back. And they will show you the forecast information of weather and give you some chocolate every time. Also, we unexpected that they even provided us a breakfast box when we had to check out early to catch our flight. Highly recommended!!!!
"It pains me to write this..."
I had a reservation at Rocabella in March 2017. Unfortunately just before we were supposed to leave for Greece, my father died, forcing me to cancel the trip. We had planned on spending four days in Santorini at Rocabella. Not knowing my father was going to die, I booked the rate that charges in advance and that is non-refundable. To Rocabella, non-refundable means non-refundable, no matter the circumstance. I spoke to the hotel and they clearly were not interested in even discussing the matter. I tried the credit card company and they fell back on the hotel's non-refundable policy. In my past experience airlines have been the most vicious about their non-refundable policies. That was until I came across the "good" folks at Rocabella. American, British Airways, and Aegean were all accommodating because of my father's death, while Rocabella gave me the stiff arm. Rocabella: I hope you enjoy your $450 because that will be the only money you ever get out of me.
"Amazing View!! Wonderful service!!"
The spectacular view at the highest pick of Caldera made my stay a unique experience!! The warm welcome of Maria and Helen at the reception made me feel at home. They were eager to answer to all my questions about sightseeing and places worth visiting in Santorini at this time of the year!! Konstantinos the head of the service staff was ever so willing to assist me with room service, excellent breakfast and great cocktails at the bar!! The rooms I stayed in was amazing with a great balcony and view and excellent housekeeping. Thank you so much for making my holiday heaven on earth!! I can't wait to come back!!!
"The Best Wedding!!!! "
Where do we begin to give our gratitude for the amazing service we had at your resort!! It was such a pleasure! We booked our wedding at the Rocabella and did a few emails back and forth with Katerina, it was such an easy and stress free process. Once we arrived we were welcomed with wine and cheese and friendly staff who were like family to us!! Maria at reception was so sweet, as well as our waiter, shuttle driver, and the rest of the staff! The views were breathtaking, the rooms were beautiful and spacious with comfortable beds, and great water pressure in the showers. It was perfectly situated between Oia and Fira so it made such an adventurous day to hike to either towns. We will never forget the time we spent here and plan to return on our anniversary! Thank you so much for all you did! Xo
"Gorgeous location, ok service/rooms"
The property is stunning, the cliffs are amazing, the pool is really nice. The rooms are somewhat odd--a little small, a little sparse. They don't feel very luxurious, especially for the price. The spa is awful--don't go.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM