Excellent hôtel, l'accueil est chaleureux, la chambre romantique est jolie et spacieuse, l'espace bien être est très joli et agréable. Très bon séjour sans ombre au tableau.Comment of D. Françoise , France the 2015-08-19
"Super view of the Matterhorn"
Very cute hotel swissmountain style , all wood furniture like a chalet, good service nice food , , definitely worth it to book a Matterhorn view room, it has a little balcony and full view right in front .
"My stay at Romantik Hotel Julien in Zermatt"
I stayed at this hotel in Zermatt with my wife from 19/10/16 to 21/10/16. The experience starts from the train station pick up as the hotel provides a free pick up service. However, this request must be made via email to the hotel when they send the email on your upcoming booking to your mail box. The check in was fast as the room was ready when we arrived at the hotel about noon time and was able to have early check in.The staff brought us up to our room and explain the room facilities and amenities that were included in the room rate. We opted for the half board pricing when we booked the chalet room for 2 nights.The room décor was nice and different from normal hotel room setting with a small balcony that looks onto the town scenery. The roomrate includes the soft drinks in the chiller and free use of the Nespresso machine with the coffee capsultes provided. The dinner for the 2 nights was worth the price paid as the menu for the 5 course dinner changes daily and includes the salad bar buffet & includes beef or lamb depending on the menu for the day. The restaurant staff was very helpful & courteous and even rememberee our presence for the 2 nights. The only discomfort I had was with the hard pillow the first night which disrupted my good sleep. However, this was rectified when I feedback & requested for a softer pillow. The breakfast buffet varieties were good and we enjoyed the spread. Overall, I would rate this hotel a 5 out of 5 for the good service & comfort.
"Cozy hotel with excellent service"
This hotel has everything you look for in the Alps: cozy, spotlessly clean rooms, helpful staff that cater to your every need and a fulfilling and delicious breakfast (including several homemade meats and ditto butter!). It's centrally located in Zermatt and we will certainly come again!
The challenge in rating this hotel is my ignorance of what other hotels in this price range in Zermatt offer. The pro's: Outstanding buffet breakfast. Central location. Very pleasant staff. Clean. Free transport from the train station. The con's: Small room. Thin walls. Uncomfortable bed. Shower head that had a mind of its own.
"Lovely best hotel ever"
Well worth the 4 stars. The hotel really has those added extras. Prices do vary but if you can get for a decent price it's well worth it. Room was large with table and own balcony with chairs. Rooms have Nespresso machine and pods are topped up daily. Water is also topped up daily. Beds are firm but sizeable. Chocolates daily also! Slippers and bathrobes provided for the spa. Spa on site with treatments and sauna and pool - all very nice with bottled water provided and even a gym. Staff very nice and helpful. Didn't try the restaurant but tried Indian at one of their sister hotels which was ok. Room also has a safe and shower bath with two sinks in bathroom. Afternoon coffee and cake is also offered for free. Breakfast was good with typical buffet selection. Free WiFi and taxi to station. Think that covered it all.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 11:00 AM