Excellent hôtel, l'accueil est chaleureux, la chambre romantique est jolie et spacieuse, l'espace bien être est très joli et agréable. Très bon séjour sans ombre au tableau.Comment of D. Françoise , France the 2015-08-19
"The best experience in Zermatt is this hotel"
We were in Zermatt to ski for the first time. the hotel is in a very central location, close to the 3 ways to get to the slopes, a few steps away from the central street of the town. the hotel managers arranged for us the whole stay, from the parking in Tash, the transportation to Zermatt, the ride to the hotel in their own electric taxi. The hotel is a beautiful alpine style, the service accurate and kind, they do your skipass or bus fares. the rooms are large and comfortable, we had the view of the Matterhorn (Cervino) from our room. Clean and perfectly serviced, the room have all amenities you might wish, from the chocolate in the afternoon for the post-ski energy recharge to the Nespresso machine in your room for the morning boost. Family owned and run, if you care for you'll have the choice of an excursion to the family farm to visit the black-nose sheep the Julen family owns, which are a joy for kids (ad adults): you can touch and get close to them, no fear. we will definitely get here again: perfect hotel, beautiful ski slopes (the best in Switzerland with choice of Italian excursion in Cervinia), fantastic and warm welcome and all-round service. Come here with confidence.
"Alpine theme hotel"
This quaint hotel nestled in the heart of Zermatt was a great stay. We enjoyed the rooms immensely, and the concierge staff was helpful and helped us book massages at another hotel nearby. The location was perfect as well. In Zermatt, there are no cars allowed so location is key. This hotel was perfect by that aspect. They were a five minute walk to the town, and a fifteen minute walk to the train station. The food was decent, and the concierge offers very good dining suggestions. Loved our stay!
"Don,t miss this Gem......"
We all read reviews of hotels before we choose and reserve. This year I did just that. I have stayed in Zermatt 5 times before but this has been my best holiday for so many reasons. Hotels for me are not all about the food....although that is important. Hotel Julen makes you feel welcome and relaxed from time of arrival due to friendly staff and lovely atmosphere. The rooms are very Swiss and the staff who look after them each day are so helpful and obliging inspite of not speaking a guests language. The breakfast is delicious and full of variety....hot and cold. The different restaurants offer amazing menus. The pool and spa are perfect for relaxing after an active day.....whether skiing or walking. The staff are outstanding in patience , helpfulness and kindness. The host is watchful to guests needs and proudly invites them if they wish, to join him in a tour of his wonderful sheep farm. As I stayed 10 days ,I was lucky to get 2 visits. Delicious lamb dishes are served in his restaurants from this famous home produced herd. As I am an artist I was able to capture some fantastic memories of sunrise and sunsets on canvas of the majestic Matterhorn... I cannot recommend this hotel too highly and only hope it won,t be fully booked next time I want to stay, due to this review. Thank you to all at Romantik Hotel Julen for a very special holiday.î
"As fabulous as always"
This was our third visit to the Julen, and it lived up to our excellent memories of previous visits. The staff are warm and friendly, the rooms are well decorated and comfortable, the spa is a great place to relax after skiing and the view of the Matterhorn is amazing. Remember to visit their restaurant downstairs (Schaeferstuebe) for fondue and beautifully grilled meats in a comfortable old Swiss setting.
The most amazing family run hotel. Amazing friendly service. The food was awesome, atmosphere perfect, but most of all we loved the staff! Everyone from the owners to the maid and everyone in between were awesome. We loved our stay here!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 11:00 AM