Excellent hôtel, l'accueil est chaleureux, la chambre romantique est jolie et spacieuse, l'espace bien être est très joli et agréable. Très bon séjour sans ombre au tableau.Comment of D. Françoise , France the 2015-08-19
The most amazing family run hotel. Amazing friendly service. The food was awesome, atmosphere perfect, but most of all we loved the staff! Everyone from the owners to the maid and everyone in between were awesome. We loved our stay here!
"Best Hotel Experience We've Ever Had"
We had an absolutely amazing stay, and quite possibly the best hotel experience we've ever had. Overall, the hotel is beautiful both outside, with people stopping on the street to photograph the building, and inside, with wonderfully detailed woodwork, comfortable beds and beautiful views in the Matterhorn-facing rooms. It's centrally located between the two main ski lifts; just a ~15 minute walk to either. Alternatively, you can walk five minutes to the bus stop and take a five-minute free bus ride there. Because of the central location, restaurants, bakeries and ski shops are all very convenient with good options just across the street. The main part of town - with the Matterhorn Museum, shops and restaurants - are just across the bridge with an easy walk of ~10 minutes. A special thank you to the women working at the reception desk, who were incredibly accommodating and helpful as our flights were cancelled/delayed. In addition, upon our late arrival (~11 pm), they helped to find us a hot (and really good!) meal that was delivered to our room within minutes. They just seemed so incredibly thoughtful and sincere, and had very positive impact on our experience. In addition, the trip to the Julen family's sheep farm was a really unique and fun experience. It was very informative and great to be able to allow my daughter the opportunity to interact with the animals. It was truly one of the best vacation experiences we've had.
"Perfect location, amazing fresh food, sweet and clean rooms and excellent service."
Only good words about this hotel. The service is really good. All of the staff is very friendly and helpful. The rooms are clean, cozy and beautiful. Food is extraordinary. Every evening they surprised us with something amazingly tasteful. With the full-board you get a 5 course dinner every evening. Location is good, just 3min walk from the main shopping street and 8min walk from most of the main lifts up. Good apres ski places are close by and the spa in the hotel is nice and good. Being on a holiday in the sky village, I actually prefer small boutique hotels to luxury big ones, it makes it feel more intimate and you'll have more the feeling of being in a winter wonderland:) Went to visti Mont Cervin and other big famous hotels, which are of course amazing and beautiful, but I would definitely next time stay in Julen again. Really recommend!
"Good money-value, excellent food, very clean, small(er) rooms"
Location The hotel is somewhat at the end of the little village, but it's a small village after all ;-) You can request a free shuttle from the train station (highly recommended), just send an eMail to the hotel. The transfer is just a few minutes. Walking distance to the train station is approx. 10 minutes. There is a semi-open-air pub/bar right across the street of the hotel. There might be some noise/music in the early evenings, but it will be quiet around 'regular bed time'. The hotel is located in a side-street to the main boulevard (Bahnhofstrasse). This is an advantage as you will be exposed to much less noise at night (Zermatt is a bit of a party-place at night, with all it's pros and cons). Rooms The full-timer decoration in the rooms is lovely as gives you a one-of-a-kind alpine feeling. You will love it. The other interior decoration is nice, you have your own capsule-coffee-maker (better bring your own coffee cup/paper cup as mine were not cleaned properly each day). There are plenty of warm covers and sheets. Some rooms have private balcony with chairs and a small table. The view is rather limited as Zermatt has a high building density and the hotel is not situated on the top of a hill). Food The breakfast is nice, plenty and has a local touch (you can have several of the local specialties, some even 'home made'). The atmosphere is rather relaxed (in contrast to some top 5star hotels). The half-board dinner was excellent, I was really surprised by the skills of the Chefs at work. The staff is nice and makes a great effort to make you feel at home and welcome (the patron himself greeted the guests during dinner). Overall, a very pleasant experience.
"Nice hotel "
A very beautiful place where you can spend your holiday in zermatt... almost in the center just 10 minutes walking from train station.... atmosphere really warm and every detail was perfect... amazing breakfast... staff really friendly!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 11:00 AM