Room Mate Isabella is situated in a nineteenth-century building along one of the most emblematic street of Florence, populated by design shops. Room Mate Isabella also offers stunning view over the Palazzo Strozzi. The Uffizi Gallery, Piazza Signoria, the Duomo and the Ponte Vecchio are just 5 minute walk from the hotel. Within walking distance from the hotel (10-15 minutes) visitors may also find Santa Maria Novella railway station.
"Bookit screwed up."
The hotel is charming and wonderfully staffed. The rooms are well decorated and comfortable. Common areas are small but reasonable. Staff is very good and very helpful. The Hotel is well situated. I found it a bit dear but Florence tends to be overpriced. The main problem is that Bookit.com did not reveal that to access the Hotel, you have to negotiate 29 steps to reach the elevator. My 93 year old mother could just barely make it up the stairs and this made it very difficult for her to summon up enough energy to enjoy Florence. The Hotel is completely inadequate for a physically challenged guest. I do not blame the Hotel as it states that access is by stairs on their website, but this is not revealed on Bookit.
"Close to everything, friendly staff"
Beautiful hotel with a lot of charm. Very friendly and helpful staff. Always with a smile when you passed by. The breakfast buffet could be bigger, but it is fresh. My room was a bit noisy in the mornings.
"Short cultural and food trip to Florence"
A great Hotel almost in the Center of Florence. 3 minutes to the Duomo, 3 minutes to the river Arno and 5 minutes to the railway Station. The Hotel itself as a very nice atmosphere and agreat breakfast. The rooms were very clean and nice decorated. The staff was super freindly and helped with a good choice of Restaurants and also with getting a table. I definitely will come again :)
"Superb Comfort, Location and Service!"
My wife and I recently stayed at the Room Mate Isabella and were very happy with our choice. Our room, which was upgraded upon arrival, was spacious, clean, sharply decorated and the beds were VERY comfortable. The location is terrific---located in the same building as Gucci in the high end retail district of the old city--easy to walk everywhere. Only advice we could offer is that when arriving, be sure to use the hotel intercom on the left side of the hotel door at street level (we missed it and carried our bags up the stairs--the staff would have assisted us immediately if we had asked which would have made it easier). Highly recommend this hotel in the heart of Florence!
We have just stayed here for 2 nights. The location is superb. Be warned there are lots of steps so it's not disabled friendly. There is a bell boy who will carry your luggage up for you. Staff are super friendly and helpful. The overall decor throughout is quirky, lots of vibrant patterns & colours. We upgraded to a deluxe twin room as it was available when we arrived super early (check in is not until 2pm). It was worth the extra €30 for the 2 nights as it was much more spacious. We stayed in room 10 off the main reception area. The room overlooks the street, the windows are superb as you can't hear any of the street noise. Annoyingly the corridor smelt of drains & so did part of our room. The beds & pillows were super comfy & the curtains were thick & heavy & did their job at keeping out the light. The bathroom was spacious but quirky. The toilet was incredibly high & the shower screen was so annoying. It would be better if they had a permanent screen rather than one that moved. There are no shelves within the enclosed shower space so you have to put all your toiletries on the floor. There's a hairdryer & plenty of toiletries available. There's also coffee & tea facilities in the room. Breakfast is up till 12 which means no need to rush! Plenty of choice of continental style buffet with a choice of scrambled eggs, sausages (hot dog style) & bacon. There isn't a bar at the hotel but there is a cosy living room area. The train station is around a comfortable 10 min walk & buses to the airport leave every 20 min past or 50 min to the hour. Around the corner is the bus station & they leave on the hour or every half hour. This hotel is in a super location, superb value with super staff. Well worth a stay.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro
Check-in: 2:00 PM , Check-out: 12:00 PM
The hotel reserves the right to pre-authorise your credit card prior to arrival.