Great experience. It is such a beautiful and relaxing place. Just what we needed. The staff was amazing. Very accommodating.Comment of H. Kirsten , United Kingdom the 2016-02-24
"Great value if you get a deal"
Managed to get a good discount rate via Hot.es when other vendors were selling this for much more. Kinda expected to get bumped to a rubbish room on check in but it was fine. The grounds are truly lovely as many other reviewers have remarked. We ate at the restaurant one night and it was very nice. The service was good and the food pretty high quality, though perhaps without great flair or originality. The hotel is a fair distance (10-15 mins) from downtown Scottsdale, so this was regrettable if you wanted to eat out and enjoy a few drinks because it meant getting Ubers everywhere. Not really the hotel's issue but you wouldn't experience the issue with the W, for example, which is much closer to town. Missing a few special things which set great hotels apart from the ordinary, in my opinion. For example, the free (water, soft drinks) mini bar at the Rancho Valencia in San Diego was a great touch and should perhaps be the 'norm' in a classy hotel these days, a bit like free wifi! Overall good standard. Enjoyed our stay.
"Amazing Romantic Resort"
My husband and I fell in LOVE with the Royal Palms Resort, and are so glad we chose to spend our vacation there. The resort is so picturesque, words cannot fully describe. There are fountains and mosaic tile work everywhere. Bougainvillea and Hibiscus climb the walls. The sun shines every day, and lights up Camelback Mountain, where the hotel sits at its base. We booked through our travel agent under the Virtuoso rate, which got us a beautiful room upgrade in a "designer casita suite". We had a fireplace, a walk-in shower, and a private terrace which we very much enjoyed. The pool and hot tub are open 24 hours, so we took advantage and relaxed there after dinner. The service at the pool during the day was fantastic. The servers are very attentive to your every need. Cocktails are made with the freshest ingredients. T.Cooks serves phenomenal food for breakfast, lunch, and dinner and has a gorgeous atmosphere. We got a couples massage at the Alvadora Spa - I highly recommend Stacey if you like deep tissue- and it was very relaxing.
"Best massage and reuben"
Did a spa day here with wife and daughter. Spa is amazing, wonderful amenities and great masseuses. Lunch included the best reuben this side of NYC. Property itself is old school mediterranean, lots of arches and mature foliage.
"Tired resort with beautiful grounds"
This is the old grand dame of Phoenix-Scottsdale resorts. She was amazing in her day, unfortunately that day was long long ago. The landscaping is still beautiful. Service was just ok but not exceptional. Restaurant breakfast server was not very polished as he blamed the kitchen when our order was mixed up. Our room was always very dark and felt simply worn out. Time for a major update.
Had an overall good expierence but we upgraded to the montevista terrace but it seemed to be the standard room in a different location. The bar was excellent, the drinks were very good and the staff were excellent.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 2:00 PM , Check-out: 12:00 PM