"Good services! Efficient and helpful staff."
During our Biz travels in Jan & Feb, I & colleague have stayed in Royal Park Hotel on Jan 4-6 for a leisure break. I would like to give good comments to this Hotel. The Reservation team is responsive to our booking & requirement, provide details to queries on the difference of Room types, that help us to decide the upgrades to Deluxe types. I especially would like to show appreciation to Mr Lewis Li, Chief Concierge, whom is always helpful & amiable we make enquiries anytime. I believe his services do not differentiate (we did not state we're Corporate customer), he not only answers the info clearly but also explain useful tips on nearby amenities, local food or transport when we're new to Shatin. (Airbus #41 is really easy & cool to reach Airport, but rmb to check with Concierge the traffic condition) We recommend this Hotel.
"Services and Convenience."
All the service personnel are excellent and provide details on different aspects of information. The rooms are clean and spaced comparing to same price of hotel in HK. The location is excellent with walking distant to shopping mall and restaurants. Transportation is so convenient for you either taking the public transportation or taxis. You can reach most area in the City within an hour.
"Pleasant environment and convenient "
This is our second stay at this hotel. We found the room clean and spacious. The staff are also very polite and helpful. The hotel is attached to the New Town Plaza shopping complex so it is convenient to go shopping and the Sha Tin railway station is under the New Town Plaza, so it is also quick to get around. There is also a large park next to the hotel with play equipment for children and gardens. We had a bed and breakfast package. The breakfast is nice, nothing spectacular. There used to be a table service for coffee and tea but they now use machines. Our only complaint was the smell of smoke that would pass into the bathroom from the exhaust fan.
"Excellent hotel "
This hotel has excellent facilities, fantastic staff, great views, especially on the river sides, good restaurants, and lovely rooms. The nearby shopping mall has fabulous shops with many high end designer and jewellery outlets. Sharing is an up and coming area and a fabulous alternative to the island and Central, although within easy travelling distance by taxi or MTR. Well worth trying!
4 of us stayed in a room with 2 queen size beds for 4 days from 15 Jan 2016. The beds & pillows are very comfortable. There is also a bathtub in the toilet. Good security system ~ I.e. need to tap our room card in the lift before it can bring us to the floor we stay. The hotel is connected to a big shopping mall and mrt/railway station. However, it is not situated at the mrt exchange station. Overall, nice stay!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM
The swimming pool will be temporarily closed from 16 - 31 March 2017 due to annual maintenance. During the maintenance period of hotel swimming pool, guest can make use of the sister hotel Royal Plaza’s swimming pool. The hotel can provide shuttle bus pick up service base on TST shuttle bus schedule. Once the guest confirmed to go to Royal Plaza swimming pool, they have to contact the Concierge to make arrangement for the guest.