"Spacious room but noisy if in connected rooms"
Hotel room is spacious but interrupted several times in the early morning due to noises in connecting room. Service is not really polite but business like n don't ask for early check in as the usual reply will be ," full occupancy, we will inform you if any room is ready after guests check out." Room facilities ok but u need to call Housekeeping for your shampoo n body lotion. Tooth brushes provide.md are of poor quality n bring your own is better. Location is so so n I chose it as it is in close proximity to my meeting place. Not really convenient if u love local Hongkong tai pai tong types of eateries.
"everything was great"
pros: most of the aspects of this hotel were very satisfying. location was convenient, great value, nice gym and pool, good restaurants, nice staff, rooms were spacious and nicely designed. cons: 1. gym was way too hot and lowly aerated, a place to exercise should be kept cool at 18-20 degrees, this gym was over 23 degrees. this can lead to overheating and hyperventilation, which is a serious hazard for trainees. some staff even refused to lower the temperature when asked to, which was very strange. 2. toilet didnt flush well. this is a hotel i recommend and i would stay again, it would be even better if they can fix the gym temperature.
Although this hotel is a bit aged with no independent showering space, room is clean and well maintained. Service provided is outstanding. Most of the Staff is courteous and helpful. Breakfast is good with ample choice except one morning I found some of the vegetables provided by the noodle booth appeared not too fresh. This hotel is located next to a large and crowded shopping mall, so you don’t need to worry about shopping or dining. Also the hotel provides free shuttle bus to Tsimshatsui.
"Easy to access, easy to shop"
Spacious rooms in reasonal price with delecious typical chinese breakfast (european plates are also plenty to choose) is refreshing. Bridge across the road joining to central tower plazza is convenient for dinning of different tastes and shopping to branded stores most of which are on sale. Concierge service to airport is quite timely with frequent remindrs and smooth service.
"Well run hotel in best location in Shatin"
Hotel is well run, best location in Shatin right by the train station. When I brought up a problem Jan Cheng Asst. Manager was quick to resolve in my satisfaction. Buffet breakfast is good deal. However, service at breakfast can use some improvement, many of the dishes need to be labeled as to key ingredients, and tables can be cleaned sooner. I look forward to returning.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM
The swimming pool will be temporarily closed from 16 - 31 March 2017 due to annual maintenance. During the maintenance period of hotel swimming pool, guest can make use of the sister hotel Royal Plaza’s swimming pool. The hotel can provide shuttle bus pick up service base on TST shuttle bus schedule. Once the guest confirmed to go to Royal Plaza swimming pool, they have to contact the Concierge to make arrangement for the guest.