of TripAdvisor Travelers recommend this hotel
Stayed here on two ends of a business trip in Brazil, so I had the experience of checking in twice and staying in two different rooms over the course of a week. Both times, the service was great, and the rooms were superb. The breakfast buffet was very good with plenty of choices and variety. The pub/restaurant wasn't great, but it was certainly ok. Wish it had more/better beer choices and the food was just ok. Rooms are spacious and quiet. The only downside is that the hotel is a bit isolated, so getting out and about in Brasilia takes an effort. Added bonus for my trip was seeing some rock stars around the hotel who were in town for a big concert. I would definitely stay here again on my next trip to Brasilia.
This resort is without a doubt the finest in Brasilia. The rooms are superb: gorgeous bathroom with shower stall and tub, dual sinks. The bed I had was enormous - bigger than a king. The sheets were immaculately clean. The well stocked refrigerator and the snacks were a glad sight. I ate in both on-property restaurants; both were excellent. The pub was my favorite: great atmosphere, good food, nice people. The pool is the biggest pool I've ever seen. Actually, there is more than one pool: a kiddie pool, a warmer pool, and the really-really-big pool. I only swam in the last one, because the water temp (I was there in January) was perfect. But the real key to successful and enjoyable travel for me was the front desk staff. They spoke excellent American (yes, I know we don't speak English!). Since the use of English is not typical in Brasilia, this was a God-send. The staff at the Royal were above and beyond helpful, friendly, and patient. I will be comparing all other resorts to the Royal from here forward.
"Excellent Hotel experience"
The staff is wonderful went above and beyond to make our stay wonderful. Returned a week later for another one night stay and the front desk associate remembered our name. All staff very professional and helpful. Facility clean and well appointed. The towels were actually soft and huge I enjoy a towel that does its job and covers your entire body:) Breakfast very good and included.
"Beautiful hotel, amazing views"
Wonderful hotel, staff helpful and attentive. Architecture is stunning, the pool overlooks the lake with a grand Vista. Presidential palace next door and free van service to downtown sites and malls. Super comfortable beds and fast Internet.
"Otima estrutura, serviço deixou a desejar"
On my first stay on Royal Tullip, I was amazed with everything since the check in. There's this messager who takes us to the room and explains everything about the hotel. They have pool services which you don't even have to bother taking your towel, a waiter will get it for you while you chill at the pool. The room is amazing, although there's no kitchen. The items on the bar are expensive, but that's "ok'" for a very luxury hotel. They have bathtubs on every room and the view of the lake is breathtaking. As I said, my fisrt was perfect, I strongly recommended this hotel for all of my friends and family. But, my second stay this last weekend was completely disappointing (btw, the taxes were higher then the first time I went). This time, there was no messager tanking me to the room, I had to wait for the valet parking everytime I arrived. Talking about my arrival, I got at the hotel about 5pm and checked my minibar. It wasn't cooling, but i thought it was normal because I had just turn on the power of the room. So I asked for a pizza and a coke from the room service. I ate and asked them to take the plate from the room while I was leaving to buy some supplies. Bougth some beverages and came back to the hotel. For my surprise, the plate was still there and the minibar still wasn't working. I called the maintanence and they said they would send someone immediately(this was arround 9pm). And about the plate, they said that the waiter can't get in my room while i'm not there. So I left the plate outside and asked them to come take it. I waited the maintanence till 10pm and they didn't come. So I left to a party. I came back to my room arround 2am and the plate was still there haha.. And, guess what' My minibar wasn't working!! I called the maintanance again, this time they came, told me it was turned off and they would get other one that was already cooled (the plate was still there). They did'nt bring the other minibar, instead they brought a ice bucket LOL. I had like 3 six pack beers and a bottle of whisky. What was I supposed to do with a ice bucket' BTW I had milk, foods, and a bottle coke to put on the minibar. I went to sleep and when I woke up, the plate was finaly gone, but the minibar (that he said was only turned off), still wasn't working. I had to eat and drink everything warm. This is my story and I don't know if i'm ever coming back because this is unacceptable for what they charge a stay.
Credit cards accepted by the hotel: Visa - MasterCard - American Express
Check-in: 2:00 PM , Check-out: 12:00 PM