The Royal Windsor Hotel Grand Place is situated in the heart of the Brussels city centre, just minutes from famed attractions, shopping areas, historical centers and entertainment venues.
of TripAdvisor Travelers recommend this hotel
I stayed at the hotel for 1 night. The staffs were excellent with great customer service. The hotel location is amazing, about a minute walk away from the Metro station. The stay was very comfortable and satisfactory.
Very near to the Grand Place, Central Station and many sites in Brussels, this is a good spot. It is clean and has a nice breakfast. We were a bit disappointed in the amount of cigarette smoke that we could smell throughout the entire hotel even on the non-smoking floor. The staff did not seem friendly or eager to help, which is always disappointing.
"Excellent service, clean, friendly - couldn't really ask for more"
I don't think we have ever stayed in a five star hotel before, so have nothing to compare it with. HOWEVER, given the excellent and helpful staff, from the receptionists to the concierge, to the housekeeping staff, breakfast team, Chutneys restaurant team, in fact everyone we came into contact with were smiling, polite and super helpful - we would definitely return. The hotel is in a fantastic location, close to the train station and some great restaurants and shops. Great stay - couldn't have asked for more.
"A "disappointing" 5 stars hotel"
It is considered one of the best and luxurious hotel in Brussels, but as a matter of fact it is not more than an ordinary 5 stars. Nothing special nor exclusive PRO: - Location. Very close to the city center, railways station and congress center - Wifi is very fast in the room and lobbies - Rooms are ok, not very large and without "character" CONTRA: - breakfast is relatively reach, but everything is already prepared. No choice of eggs, omelettes etc - the restaurant is only one and awful. Avoid it ! - the gym is very small and dark (located in the basement). 2 treadmills, 2 bicycles and some other gym machines. Totally under the standard of a 5 stars hotel - staff is not particularly friendly, except a young oriental trainee Overall a disappointing 5 stars hotel. Not luxury, not charming, very far from what I consider to be an excellence.
"Perfect location and friendly service"
The hotel is perfectly located in hart of Brussels. Rooms are fine and just as you expect of a great hotel room, where you can find cleanness and a good rest. The maid and servicemen are great and do good work. Everything they do for giving you a relaxed time!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM