The Royal Windsor Hotel Grand Place is situated in the heart of the Brussels city centre, just minutes from famed attractions, shopping areas, historical centers and entertainment venues.
of TripAdvisor Travelers recommend this hotel
"Great location!! "
On arrival found the staff very friendly and professional. Yes the room (152) May have been a little small, good bed bathroom was very clean..but at the end of the day how long are you spending in the room with so much to see!! Location wise it's great a 4min walk from Brussels central train station and about the same to Grand place. Christmas markets at place sainte Catherine was great fun all walk able from the hotel. We traveled using the Euro Star into midi station and found that our ticket was valid to any Brussels station on the day of arrival so no extra cost! Also the same on the return journey! Overall an amazing City! On this stay I would recommend hotel and the Euro Star to friend's and family
"Stayed one night, a bit disappointed."
The hotel looks great, a bit dated but very nice. We had a few minor issues, hence 3 stars. Apartment the Maids and Porter the staff were actually quite rude with a definite air of arrogance in the way we were treated. The room was nice but quite small (considering the rate), when we returned from our evening out the room was very warm, the aircon was hopeless, bearing in mind it was -2 outside the room temp was 26 degree's! After trying to sleep I had to call reception to ask if someone could give instructions on how to programme it as there weren't any in the room or hotel booklet, the man who answered was very curt and simply said the technician didn't work nights and it should be easy to work out, are you kidding me! If it's that easy why don't you know how to do it, you work here! In the end we got given a fan. Really poor service, all I can do is apologise for giving you my business and my money, it obviously put a tremendous burden on your establishment. Staff training in the art of not being so arrogant and condescending required.
"Excellent hotel, friendly staff and central location"
In summary, our three night stay in a very comfortable Junior Suite at The Warwick Brussels, was very enjoyable with friendly and helpful staff, excellent service, superb breakfast and location just yards from Grand Place. Not having a central light switch in the dark suite required each light to be switched on and off manually - no big deal, just an annoyance. Chutney's restaurant is well worth a visit for its ambience, food and service.
Very well located, close to several hot spots in real walking distance (Central station, Sightseeing Bus, Gran Place, etc…). Confortable hotel with a correct Brasserie and services. The best option for a weekend. Recommend.
"Amazing stay and service!"
Booked Warwick Brussels because of its fantastic location to the Grand Place (literally a 2 minute walk) and the nice reviews I'd seen. I'm so glad we did! Arrived at 9am, our bags were taken by the reception staff and we parked in the underground car park (€25). Our room wasn't ready but we said we'd pop out to grab some breakfast and come back. When we came back, they had organised a quiet room on the 5th floor right at the end of the corridor (room 511) as they knew I was pregnant. We were in a Premium a Room and all was fine. Bed was exceptionally comfy, bathroom was clean and we found there was ample room for our needs. They left us some biscuits and a kind note for when we were back from exploring the Christmas markets. So sweet! We didn't eat in the hotel at all as we prefer to eat locally. What I didn't know was that my partner had arranged with the guest relations team a special engagement proposal for me! They had organised us to spend some time in the Grand Place Penthouse Suite on the top floor where my partner proposed to me on the private decking overlooking the Christmas light show. They had organised flowers, petals on the floor and champagne for us both (including apple juice for me as I'm pregnant). It was amazing and they really helped my fiancée plan a wonderful surprise engagement proposal for me! It was always be a wonderful hotel to us and we would happily recommend to anyone looking to stay in Brussels. Thank you SO much to the staff and the guest relations team for making our stay so magical and memorable!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM