of TripAdvisor Travelers recommend this hotel
"Great location "
Staff are excellent and friendly. The rooms are fine. The rooms are clean with HBO stations in the TV . The bathrooms are clean. Many employees. The layout is terrific and the Hotel walks out to the River Walk on 3 levels. The hotels has a grand central meeting place, garage parking, coffee shops, restaurants, etc. great internet and restrooms everywhere. The convention rooms are well appointed. Great place.
Everything was great from the operator who helped us with reservations , to check-in to maid service to getting us a taxi to leave. Well managed. Clean. All staff helpful and courteous. Only wished the gift shop was open when we returned after 11 PM last night. Expensive but well centered for all attractions and shopping. We would definitely like to return.
My family and I did a last minute 1 night stay at the San Antonio Marriott Rivercenter for President's Day. We love this hotel and stay here approximately once a month. The reason we keep returning is mainly because of the outstanding service! We are always greeted and made to feel special by the front desk staff. This time, Soumik checked us in. He went out of his way to take care of us and make us feel special and he recognized immediately that we are Platinum Elite with Marriott Rewards. The front desk also had freshly baked cookies to offer everyone which is a nice touch. We loved our room and it was spotlessly clean! The bed was extremely comfortable and our view was outstanding! I had a question and needed assistance from the front desk. Brittney at the front desk was extremely helpful and very friendly. Again, I cannot say enough about how the front desk staff and their service. We had drinks at the bar and they never disappoint. The drinks are great and the service is great even with a big convention in the hotel. We will continue to come back to this property. We love it here!!
"Good hotel for Convention Center, Riverwalk and Mall"
I chose the hotel because it is very close to the convention center, but was pleased with most aspects. The Marriott Rivercenter is attached to the mall, the riverwalk and is about ¼ block from the Convention Center. There is a Marriott Riverwalk right next door so check out both hotels before you book. A hotel's front desk has the ability to set the tone and get you set up right or wrong, especially if you are going to be staying several days. The gentleman that helped me, Kevin, did a fantastic job. He welcomed me telling him what I preferred in the way of room type, location etc so that he could do his best to accommodate. The hotel goes up 38 floors with the elevator break at around the 25th floor, although the elevators are fast and plentiful and I never heard anyone complain. The rooms have what you need, the floors were quiet. Housekeeping is excellent, Marriott Rewards program encourages you to just ask for what you need and make good effort to accommodate. Internet is free if you are part of the Rewards program, but my computer kept telling me it was not necessarily a secure connection, I did not check to see if the "upgraded" internet was more secure, I just stayed with the standard, so far so good. There is a convenience store right outside the back of the hotel that has everything you forgot to bring, prices ok, and then of course you are attached to the mall which has a foodcourt if you have kids and don't want to walk out on the Riverwalk which is EXTREMELY crowded Thurs/Fri/Sat. Ride sharing like Uber can take you to a beautiful trendy HEB if needed, price about $5-7.00. My profession has a convention here every few years and I will use this hotel.
Stayed here for a business conference- location was great. Close to the convention center-but would be good for a vacation as well - back door is right on the Riverwalk. Attached to the mall. Easy walk to all of the sites too. The Alamo is just a few blocks away as well. You do have to pay for parking--which is extra. Room was nice -some have views of the Riverwalk. Tip- Denny's is right across the street for a inexpensive breakfast.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM