of TripAdvisor Travelers recommend this hotel
Had a fabulous 10 day stay at Sandals Carlyle (Sandals Inn) in September 2016. What an absolute gem in the Sandals crown. An amazing quaint resort where you really get to know the staff and they take the time to get to know you and you become part of the Carlyle family. They ensure that ensure that you are well looked after and the service is second to none. Headed up by Mr Leighton Joseph the resort manager and supported by an amazing cast of staff: Doreen, chef nibbles(Kayon), Cameal, Dominique, Jennihoy, Lamar, Monique, Travis (Mr Entertainment Extraordinaire) to name but a few (so sorry to those I have forgotten to mention, you are all superb and a credit to Sandals). The shuttle bus service is great and no hassle moving between the resorts. We can't wait to go back.
Let me start by saying the Entertainment Staff; particularly Travis, was an absolute joy!! We had a ball with him and he truly made our stay at the Carlyle memorable. The hospitality he showed us rivals any 5 star service. We were there for a wedding at the Royale, but chose to spend most of our time at the Carlyle. What a hidden gem. Mornings with a beach view, great food cooked by Kayon, good drinks by Lamar and awesome front desk service by Ashe'. By the time we left, this team made an impression that will surely have us returning to the resort for round 2 of fun. Big thanks to the Sandals Carlyle team for an outstanding vacation. See you all soon!!! Travis..you are a superstar!!!
"Best Little Gem in Montego Bay!"
My husband and I just returned from the Inn and we had the time of our lives! We were there in December for Christmas and could not wait any longer to return! The staff is amazing! As we walked in, we were greeted and hugged with "welcome home!" Jorvan ran to us and checked us in with a huge smile. Doreen came out of the office to greet us, as well as Bernette. Romario and Lamar will take care of all of your needs at the bar! I can't say enough about these two. Romario was working the day we left and he even carried my carry on bag to the gate. I feel as if they are a part of our family. Romario has grown so much since December. He is more outgoing and interactive with all the guest. I think Lamar has helped him grow into a great employee! Great teamwork!! The friendliness and kindness at this resort can not be found anywhere else on the island. We love Jamaica but the extra touches you will receive from this staff is amazing! Dominique and Kimberly will greet you with beautiful smiles at the restaurant and Kayon at Mr. Nibbles makes amazing jerk chicken and nachos! Shane is the best photographer and takes time to set and talk with all the guest. Travis, entertainment director, is great. He had us in stiches. As we left, I cried thinking of leaving these wonderful people. They all came out to see us off (including Leighton and Doreen-management). If you want to get to know the people of Jamaica, I highly recommend this place. I am already planning our return trip.
My husband and myself went here on our honeymoon this October. It is definitely the smallest of the Sandals but we loved that about it. With it being so small, everyone knew you, what you drank, etc. The bartenders (Floyd and Dane) were amazing and Travis was the entertainment director. He was so much fun and always had you laughing. Everything was so clean and everyone was so friendly and helpful. We have already booked to go back in October 2017 for our anniversary. We would definitely recommend this resort to anyone that asks or is thinking about Jamaica.
Well let me start by saying this is a great value for the money Especially with the outstanding service you will receive from a few of the staff Lamar and Romario who work at the bar are awesome From the moment we arrived they went above and beyond to make sure we had a great time from answering our questions to just making sure we had everything to make our trip the best possible their is also a young lady named Bernette I have to say she always had a smile and greeted me by name and made me feel welcome at every turn and always more than generous with helping me to have a great experience I have to say the only things that were not perfect was a cook named Damien who works at the Nibbles grill on the property he was always on his phone and when you asked for something he would be blunt and overall seemed like we were a inconvenience to him and he was always rude sounding when he spoke to other employees cant say for sure I don't speak the language they were speaking but that was my observation from the reactions they had while he spoke ,when he was their we would avoid eating their and go somewhere else
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM