of TripAdvisor Travelers recommend this hotel
It was an first visit in sandals and it's very short but it's very lovely place resort is amazing we really enjoyed there food and all other facilities,it is really paradise thanks once again to sandals team.
"Thoroughly great time overall."
Stayed in Sept 2016 just 3-4 weeks before Hurricane Matthew did its damage and closed the resort for a couple of months. Food was plentiful but not always as good as some UK chain restaurants. Drinks were plentiful only had one member of staff who was useful everyone else was very friendly and helpful. Went diving for the first time in 15 years dive school seemed well run and once again very friendly. Hire a car for the day, fantastic to get about, parked up on Government Quay in Georgetown and took ferry across to Chat'n'Chill and swam with the rays. Would I go back probably not area too small and feel like we've done all we could there. Look up FourC's travel for a boat trip.
"Amazing sights and services"
First off I just want to say this is the place to go if you don't plan on exploring outside the resort. Sandals is amazing and I will get into that, but it's not worth renting a car and driving around because there is practically NOTHING to do off site. That being said there's honestly not a huge need to leave the resort, but if you're like me you may want to know that ahead of time. Now to the resort. AMAZING views from the room to the beach. The feel is very relaxed and laid back. The water is absolutely gorgeous!! Blue like you've never seen. There's a variety of restaurants with food "themes" from different parts of the globe. This ranges from fine Italian dining to an English pub. You are not required to dress up, but it's heavily implied based on the time and the restaurant. There's not a whole lot of activities on site, but that's not why you stay at sandals. There are several great excursions that can be booked through the resort. It sounds odd out of context but you MUST swim with the pigs. Trust me it's an all day affair that gets you off the resort and up close to the local wildlife and part of the water/tiny islands that you wouldn't see otherwise. While we were there we had the butler service. We had a phone that was only used to dial our personal butler who would get/do anything we wanted most hours of the day. They made sure we had everything we needed at all times and will call you to make sure you're content. They also assist in getting you reservations for dinner and help your room look more romantic. It is all inclusive so eat and drink as much as you want. What's not included is bottles of champagne and food/drink/items from the gift shop. The one thing I will say is EXTREMELY overpriced is there photography packages. $15 PER photo and it only goes up from there with additional prints and options. They are very professional looking and that may be what you choose to spend your money on but you will pay for it. All in all, if you don't feel like leaving the resort and want to be treated like royalty this is the place to go.
"Perfect destination wedding"
From the moment we arrived, my husband and I knew we had made the right choice to get married at Sandals Emerald Bay. Sandals offer very attractive deals for their ‘WeddingMoons’ but we were stuck for choice as to which resort was right for us. After researching resorts we chose SEB because of its secluded location, but most importantly its beautiful beach – the perfect backdrop for our dream wedding. We arrived by taxi to the resort and were escorted to the Club room for cocktails and check-in. We were instantly impressed with the spotlessly clean grounds, interesting décor and welcoming staff. As we had arrived early we were taken to the Drunken Duck pub for lunch while we waited for our room to be ready. Our mini bar wasn’t stocked on arrival, however this was quickly resolved, but our champagne was missing. We reported this and it was resolved the next day. The pools were great, with the best of both worlds, if you like atmosphere the large pool is the place to be, with sofas and ledges in the pool to chill out, as well as the Sandals signature swim up bar. For us the quiet pool was ideal, a relaxing atmosphere, so quiet you could hear a pin drop. My only complaint was that the sun loungers around this pool were lower quality plastic beach loungers, unlike the wooden cushioned ones at the main pool, the only nice ones were in the cabanas, but they were too warm (despite having ceiling fans) as they blocked the breeze. The beach was beautiful, white sand and perfect neon blue sea. Yes there was seaweed, but it’s the sea, its expected. The sea was also quite choppy, which stirred up a lot of jellyfish, so we weren’t inclined to go swimming, although we did take out the paddleboards and a kayak, which were great fun. We found that walking along the beach to the right the sea was calmer and more suitable for swimming. Getting sun loungers on the beach a bit of a battle, as they are all reserved by butler for their guests, if you get up early you have a chance, however if you leave your possessions behind and go for a late breakfast, they will be removed around 10:30 by management and another butler will have jumped in, coincidence – I don’t think so. We found the food at the French restaurant to be excellent, the Italian and Bahamian to be good, however the Barefoot and Drunken Duck restaurants were average. We paid for the candlelit dinner on the beach for our wedding night, which we really enjoyed despite the slow service and average food. The atmosphere of dining on the beach next to the waves under the stars really made the experience worth the while. Before our arrival we booked the swimming pigs tour. We tried booking through Exuma water sports however because we were Sandals guests we had to book through Island routes, which was slightly annoying as that was more expensive. I expected this to be an adults only trip as it was booked through Sandals, however this was not correct, there were guests on our boat from the Grand isle resort with children. The good thing about the trip was that a Snapshots photographer (from sandals) came on the trip, taking pictures throughout the trip. You could then collect them from the photo shop at the resort. If I were to visit Exuma again I would book the full day tour, as there were things such as the sand bar we didn’t see on the half-day trip. Our big day was everything we could have asked for thanks to the wedding team, particularly Shalise, our wedding planner. We had a wedding meeting on our second day to go over the arrangements we had made over the phone prior to our visit. We were fortunate to have the official from Georgetown in the resort on that day, saving a trip and time. I had spa treatments as well as trials for hair and makeup, I found the staff were really friendly and professional, I would recommend taking pictures of what you want and be honest if you are not happy with it, the ladies are happy to accommodate. We also paid for photography and video, both were expensive, but good quality thanks to Kenny and team. I only had a few minor complaints about the resort, such as the barmaid at the relaxation pool bar, who was grumpy and everything seemed to be too much trouble. One day they had ran out of champagne, which she couldn’t be bothered to resolve, so we used the ‘LOOP’ app to report the issue (a great idea by the way), within 10 minutes we had another member of staff bring a full bottle in an ice bucket to our sun lounger. We later found that she was covering for someone while they were off, but his did not account for her demeanour. Our last morning was also disappointing, we went to the Italian restaurant for breakfast for the first time, it took around 15 minutes to order food and get drinks and after 45 minutes of waiting for our order and asking the staff how long it would be, we gave up and went to the Bahamian. Despite these minor inconveniences we were very pleased with our experience, Sandals definitely lived up to its reputation, we look forward to visiting other resorts for our future anniversaries.
We had high expectations for this trip and Sandals Emerald Bay didn't disappoint. Service was outstanding, grounds were perfect and the water is a shade of blue that we've never seen before. There were a couple of small negatives, but you would have to really be tough to please to complain. Here are the negatives: The water, although a beautiful aqua blue was surprisingly murky. Other parts of Exuma have crystal blue clear water, but the water right behind the resort isn't clear. Arriving and leaving is a bit of a cattle call. There are only a couple of flights a day and most so allow for basically a few hours checking in and leaving the resort. Our favorite restaurant was the Italian "il Cielo" and Klee was out favorite server. We will be going back!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM