of TripAdvisor Travelers recommend this hotel
"It is Jamaica!!"
I took a group of people here with me, and for what it cost should have been better for sure. I love the Sandals resorts and have used them for groups in the past but this was not what I had expected for the people. The staff were very helpful and as usual did try to make things better for sure and most of the guests were happy to be there. I think they may be clearer in the future about the restrictions as well for group bookings. Over it is a beautiful resort the food is wonderful and the entertainment is fun!!
"best resort ive ever gone to"
Service was impeccable. Staff are friendly, welcoming, and intent on making your stay as comfortable as possible. The food is great, a good variety, that includes Jamaican cuisine. Rooms are modern, beautifully decorated, and kept very clean. My room had an ocean view which I would definitely recommend. Room service was great to have. Nothing like eating on your balcony in front of the ocean.
The place was nice. The staff was amazing and very friendly. The concierge didn't have a menu or venue available when requested the information on the $180 private dinner my husband had plan. No one answered when they tried to call. We were asked to sit and wait. We only had 4 days and waiting 20-30 (the time we told it would be) was out of the question. We requested a refund and were very disappointed. The food was only mediocre. Our room was ok, but wasn't cleaned well. My husband left an ice cream bowl on the night stand and it made a chocolate ring that was not cleaned. I always bring Lysol wipes and clean when we get there, so I cleaned up that mess too. We had a great time on the catamaran.
"what a relaxing getaway"
the best getaway vacation going as soon as you get to sandals mobay the great staff takes over you are so pamperd ,everybody goes over and beyond to make your stay wonderful from the bellboy to the housekeeper even ms bev from landscaping so friendly and caring
On a recent visit to Jamaica I went to visit Sandals because my daughter is getting married there in December I met with Princess. She was Amazing! She sat down with me and answered all of my questions. She took me on a tour of the propertY, showed me where our rooms were booked, places for the ceremony, reception, and rehearsal dinner. I cannot tell you how much she put my mind at ease. She was so kind and informative.The property was beautiful and I can't wait for December.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM