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"Quick getaway to SRC"
We visited SRC for our anniversary in August 2016. Because we were only taking a short stay (4n), we chose this resort due to its proximity to the airport. It is an older Sandals property, and one of the smaller properties that we have visited, but it was well appointed, and the compactness of the resort suited our stay. After reading many reviews and looking at many traveller photos, we had no surprises at this resort, and everything was almost exactly as expected. We stayed in a Crystal Lagoon 1BR suite on the second floor of the Clarence building. The room was very nice and central in the resort. Only complaint about the room was the closeness to the main pool/entertainment area, which was very loud in the evenings until ~11pm. We also had some very noisy neighbors who decided to party-it-up until well after 1am in the pool almost every night of our stay (noise carried into our room, so it was impossible to NOT hear them). In the past, we have typically spent most of our time at the pool, but at this resort we chose to spend out days laying out on the main beach. If we chose to swim in the pool, we would lay on a raft in the crystal lagoon; we never visited the main pool here. The beach was not very large, and beach areas were broken up by the boardwalk, so there was no real place to "walk the beach", although this was expected so was not an issue. Food was good by AI standards. We especially enjoyed Royal Thai after sunset. The jerk shack had great lunch, and I wish we'd gone over there more often, but in our short stay, we really wanted to maximize our sun time so we often just grabbed a pizza and ate on our lounger. For a short get-away, this was a great option for us.
"Not As Good As I Expected"
I am writing my review as I fly home from 4 nights at the Sandals Royal Caribbean resort. I am going to write a very honest review because I read hundreds before I decided to stay here and it helped me base my decision. And some of the reviews I read I have a hard time agreeing with. First, I really, really wanted to love this resort. It was our first time at a Sandals Resort and I was prepared to be wowed. This did not happen. My overall rating of the resort is average to maybe slightly above average. The biggest reason I cannot rate this resort higher if because of the lack of entertainment and activities, which I will get into later. First of all, after being escorted through customs and immigration by Club Mobay (which I highly recommend) we were dropped off at the club Sandals lounge in the airport to await our transfer to the resort. There really is no food in the lounge, so if you are hungry, do not bank on that. They do however treat you right with Red Stripe and Red Stripe Light on tap. Along with soft drinks and water, so that was great. We waited about 20 mins or so for our transfer to the resort. The bus stops at Sandals Montego Bay first and drops off those staying there first. Then we head to Sandals Royal Caribbean. It takes about 20 mins total to get to the SRC including the first drop off. Upon arriving we received a cold towel. We were then escorted the the club sandals lounge for check in because we had the butler service. They immediately offered us a drink in the lounge while checking us in. The check in process is very, very slow. Not a big deal but by this time it was 4pm and we still hadn’t had lunch. Our butler then came and got us and took us to our room and then escorted us to lunch. Butler service. This was a very nice service to have although I’m not entirely sure it is worth all the extra money you pay for it. However, I did enjoy them reserving our chairs at the pool every morning and supplying a cooler of cold drinks, bringing us our lunch everyday at our pool chairs and escorting us to dinner every night and making sure we had a table. Most mornings they also delivered our breakfast and set it up on the veranda for us. The last day they even drew us a nice bubble bath to come back to after spending the day at the pool and beach. The butlers do a lot for you, but don’t think they are actually going to offer to unpack your bags or press your clothes for you because things like that did not happen. Overall, a nice experience though for the most part. Food. I have to say the food was very, very good and plentiful at this resort. Probably some of the best resort food I’ve had. We ordered room service for our breakfast every morning and ate on the veranda (we had the honeymoon penthouse ocean view suite). Hint: fill out the card the night before so you can get the breakfast when you would like it (although it was usually late still). For lunch we ate at the beach grill, the pizza and tried the jerk shack on the island a couple of times. All three were very good. The jerk chicken on the island is a must to try. For dinner we ate at The Regency, Eleanor’s, and LeJardinier. The Regency was delicious and they served up lobster which was wonderful. LeJardinier was also very good and a very quant, romantic atmosphere. Eleanor’s was not as good as the others, but still worth trying out. I did not get to try the Thai restaurant as the people I was with were not interested in thai food. I hear it is great though and would loved to have tried it. One more thing, they have popcorn, nachos and ice cream behind the beach bar. One day we went over there around 4pm to get ice cream and they had run out of chocolate ice cream. I told them it was out expecting them to refill it and the response I received was ‘No more today’. I was shocked, staying at a 5 star resort and paying $1000/night for a room and they were not willing to refill the ice cream machine because it was getting near the end of the day. Drinks. You can get a wide variety of drinks. However, I am a margarita drinker. Don’t think you will come here and get a margarita like you are used to in the states. Its Jamaica though so I shouldn’t have expected it, but I checked ahead of time and was told I could get a margarita. They do not have the sour mixer that we normally use, so the margarita is clear and tastes like tequila and soda water. They have top shelf spirits, but you have to ask for them. They will also give you double shots if you ask for them. Drinks are plentiful, just don’t expect anyone at the pool or beach to get one for you. This is the first 5 star resort I’ve been to where there is no service at the pool or beach. Be prepared to get up and get in line whenever you want a drink. Lastly, entertainment and/or activities, or therefore lack of. I have been to several vacation resorts and this was the most lame and boring I have ever been to. There was hardly anything ever going on. If you are older this is probably fine for you, but we are in our 40’s and like to have lots of things going on, contests, games, etc etc. During the day there is nothing going on at the main pool or beach other then volleyball. They have 3 girls on the entertainment staff which you see for about an hour during the day and then they are back at night, and they do not seem like they enjoy their jobs one bit. I’m used to a large entertainment staff and lots of stuff going on all day to keep people entertained and engaged. We couldn’t even find a game of bingo going on or any water aerobics, generic things we used to at other resorts. If you like very quiet and relaxing and that is all, this resort is definitely for you……you will love it. We were extremely bored, we could have relaxed around our own pool at home and it would have been the same. You can take yourself kayaking if you want or sign up or snorkeling or glass bottom boat, but you better sign up early as I could not get a spot on the glass bottom boat. We kayaked by the RIU resort next door and they were doing some really fun entrainment over there. We watched 3 of the 4 night shows at SRC. They were pretty lame other than I really enjoyed the reggae singer. SRC really needs to step up their entertainment staff and activities. Many of the staff were very friendly, but we did come across many that also acted like they hated their jobs. That makes for such a disappointment at the time. Thank you SRC for great food and a very, quiet relaxing place but we will not be returning. My husband and I prefer the Dreams/Secrets resorts where there is so much more to do.
"Overwater Villa - NO WATER"
My husband and I stayed in the overwater villas. The villa is beautiful inside but they are not overwater as the photos show. This was extremely disappointing as that was a huge part of the experience. It was not possible to swim off or around the villa. We were surrounded by land. The view was nothing like their photos. I did speak with the manager and they did nothing to accommodate us. We spent A LOT of money to stay there and we were extremely disappointed. DO NOT WASTE YOUR MONEY! Go to Bora, Bora! Management doesn't care about you after you pay. FALSE ADVERTISING at its best!
"Private Island Is Wonderful!"
We visited the private island at the Royal Carribean almost everyday of our stay at MoBay, and the pool bar, the Jerk Shack for lunch everytime we were there, the Royal Thai one evening for dinner, the quick boat ride over, the beach, and all the facilities were excellent. We especially loved the lively pool bar because of the service of the hard-working and entertaining bartenders, and it was apparent all of the guests loved it, too. It was a unique, joyful, and pleasant way to spend the day.
"Nice, but not Great Sandals"
My wife and I stayed March 4-11, 2017 to celebrate our 5th wedding anniversary. This was our 4th Sandals and first time at SRC. It was the smallest one we’ve been to so far, but a more relaxing one than a couple of others that we have been to because we weren't having to walk long distances to everything. Unfortunately, I would say that this was our third favorite Sandals resort. I’ll try to share what we liked and where we felt a little bit underwhelmed. Starting at the airport, we arrived on a Saturday and had Club MoBay which bypassed all the long lines. This was our second time using it and was once again money well spent. We made a quick stop at SMB then a few minutes later we were at our resort. Upon arrival, we were greeted at the lobby with a cool towel, a “Welcome Home”, and were quickly escorted to the check-in lounge where we were immediately offered a cool drink. CHECK-IN: Since we had arranged a swim-up Butler Suite, after presenting a credit card for incidental charges, we were escorted by our butler Nicole for a tour of the resort on our way to the room. Check-in was completed with Nicole and she went to find our luggage. Very nice having a bottle of champagne on ice waiting for us in our room. ROOM: The swim-up was very nice and private, but since the pool water was very cool, we did not take advantage of that part of the room. All of the foliage around the swim-up area provided excellent privacy. We hardly ever heard any of the neighbors. I probably won’t reserve a swim-up suite again, but it was a nice experience. The rooms were very clean and we had no complaints at all. FOOD: The buffet is okay but not outstanding. Renovations in the buffet area caused a slight disruption but again, nothing serious. The outdoor patio offers a wonderful dining atmosphere, right at the water's edge with birds all around......sometimes stealing left-over food before the tables are cleared. You have the option of dining indoors, if you prefer. RESTAURANTS: The Crab Cakes at Elenanors was one of the highlights of the week. The Pizza at Bella Napoli was our “go to” lunch. We did not eat at either the Royal Thai (we felt it too windy) or the Jerk Shack (although I regret missing out on that). "LE JARDINIERE": They serve the best French Onion Soup and their Chateaubriand was very good (best steak of the week!). We dined there to celebrate our anniversary and thoroughly enjoyed the evening. The service was outstanding. Overall, the food was pretty good. I never got a consistently cooked steak though. Despite ordering it the same three different times, it came to my table cooked three different ways. POOL AREA: We didn't use the hot tub much as my wife felt that it was too warm when we tested it. The pool was cooler than we like it, but after a few minutes you get used to it. The swim-up bar is the focal point of the main pool and the bartenders and servers were awesome! We had reserved chairs and a cooler of beverages provided by our butlers every morning. I find this one of the best perks of the butler-level suites. THE ISLAND: We did visit the Island twice during our stay. They have another pool and bar, as well as an opportunity for some “special” sunbathing. Be forewarned so that you’re not surprised. Overall, I found the private island very quiet with little, to any, activity. There are many features that we liked about this resort and I really want to rate it a little higher than a "3" but not quite a "4". There were a few inconsistencies in service that were not quite what we were used to from our other Sandals experiences. For example, we tried to book a glass bottom boat excursion and were told essentially at the last minute that we had to be at SMB to get the boat, not SRC. It would have been nice to know that, as we could have gone over there for breakfast instead of waiting at our resort. If you love walking the beach, I would suggest one of the other resorts, as this has a VERY SMALL beach. We hope we have provided some helpful down-to-earth information to enable you to plan your vacation.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM