of TripAdvisor Travelers recommend this hotel
I am writing this review a few months late but it's worth it. My wife and I never had a honeymoon so we decided to go to Jamaica after three years of marraige, (better late then never). We stayed at Sandals Grand Royal in Montego Bay and I must say we had a great time. The weather was 85 degrees and sunny. I live in New York (40 degrees) so the weather was perfect. Sandals has everything down to a science, from the time you get off the plane on arrival, till the time you board the plane for depature. The staff was very polite and friendly, everyone always had a smile on their face. We had the butler service, Ian and Hughill did pretty much everything for us. Want a dinner reservations, a lounge chair on the beach with a cooler filled with drinks, how about a romantic candle light dinner on the beach' Ian and Hughill did all of that and then some, not to mention a few other suprises (don't want to ruin it for you). There is no tipping allowed because it was an all inclusive trip, but you are allowed tip your butler and the spa staff. (Tip them big because they really do everything for you, I mean everything!). The entertainment staff made everything fun, games during the day, music and dancing at night. Want to relax just a little more', try a massage on the beach. The private gazebo, with the fresh air and sounds of the ocean made it perfect for relaxing. All I can say is that we are definitely going back next year. Hopefully Ian and Hughill will still be there.
I traveled with a group of 8 Jan 8th-15th. Delta flight landed at 230pm and there was literally no line for baggage or customs. Bus ride and check in was smooth. Room: Stayed in a Carribean Grande Luxe Poolside, located near the entrance and lobby. Never bothered by noise/vehicles. Nicely appointed room, good location. Lily, our housekeeper did a wonderful job organizing our daily mess and kept the room impeccable. Food: Food was good overall, but the weather was very windy during the week and almost all dining was outdoors, so almost all food arrived cold or became cold in very short order. The Thai restaurant's first bites were delicious, but the wind was so ferocious the plate garnishments, napkins and placemats were whipped off the table in short time. A better wind break around the dining area could help remedy the issue. The Jerk Shack was quite tasty, but side dishes seemed limited. Late night snacks at the Mariner were appreciated. Kudos to the night cook working alone and cranking out all those orders! The ladies at the Regency breakfast buffet did a wonderful job of setting up a table for 8 each morning for us at breakfast. Pool: The main pool was somewhat small, and the pool deck does not have much room for seating. Most mornings, the butlers had most of the chairs reserved by 630-7 am. We had difficulty finding 4 chairs together, and were lucky to find any chairs at all some days. The pool attendant, Tremaine, was kind enough to bring up some beach chairs for us on several occasions and took great care of us, taking time to chat and pick us a flower. He even saved us from a rogue beetle flying around. The pool water was ice cold and not very enjoyable to be in when participating in pool activities. Beach had more seating available and good drink service. Island: The island was a fun addition to the resort...a get away on your get away. There were seats readily available at this pool and along the beach-though the white beach chairs were very uncomfortable...were they missing pads due to the wind' Staff: The entertainment staff and bartenders are what made this resort stand out to me. Out of the 5 Sandals that I have visited, the staff at the Royal Carribean top the charts. Keveon, Courtney and Stacy at the pool bar were a hoot to talk to and listen to. They had so much fun their fun was contagious! Rohan, whoop whoop, had great toasts and was a blast to be around as well. The entertainment crew seemed to be at the resort 24-7. We had a lot of fun with Fiddy, Tasheka, Oshine, and Energy during the daytime activites all day and enjoyed the shows, karaoke, and dancing at night. A special shout out to Fiddy for taking the time to get to know us! Also noted, Ay Chihuahua has the most beautiful eyes! All in all, another amazing Sandals vacation and I can't wait to begin planning the next one!
So Sandals Royal Caribbean isn't exactly what I was expecting. It was my first all-inclusive experience. What I had been expecting was a younger crowd. Yes, there are the newlyweds and a contingent of 30-40 year olds, there are by far more 55+ folks on this resort. Which might explain why I also was dismayed by a lack of a true nightclub here. There is nightly entertainment of course, but not a dedicated dance space. The restaurants are very good apart from the dinner service at the Regency. You'll notice that almost every single review contains the names of some of the staff, and THAT is what truly sets this place apart. We visited other Sandals in the area frequently during the same trip and never got the same love that we received at SRC. If you truly want a 5-star experience here, don't ignore your servers or other staff. Engage them in conversation, ask them how to say a couple phrases in Jamaican patois, or include them in photos. The staff is incredibly warm and accommodating, and are the best part of the experience.
"Unforgettable Week In an Overwater Villa"
This review is long and detailed. I did this purposefully because there is lots to share about our experience at Sandals Royal Caribbean and Private Island, and because I believe that details are important. 😊 My hope is that people considering this resort can benefit from our 8 days spent there. So, settle in for a while. I hope you find this review and perspective informative. My wife and I stayed at Sandals Royal Caribbean (SRC) in Montego Bay, Jamaica from January 6 to January 14. We had been eyeing the planned overwater suites since they were announced, and they were our primary reason for choosing SRC as our second Sandals stay (and our 20th anniversary celebration), following our trip to Sandals Regency La Toc on Saint Lucia (also reviewed on TripAdvisor). Like that Saint Lucia trip, we went in to this one with very high expectations, which were ultimately exceeded. We reserved our stay two days after the Overwater Villas became available for booking in March 2016. Looking back, this was a very smart decision. These rooms are now booked out well in to 2018, despite their high price. So, knowing that we were fortunate to experience the Overwater Villas, and with an appreciation for that exclusivity, we had 10 months of anticipation and excitement built up heading in to this trip. And, with each day that passed at SRC we knew we were experiencing something very special. With that as context, I recognize I had a positive bias heading in to our stay. Even so, this review is intended to share as much objective information as possible, complemented by our perspective, opinions, and first-hand color and insight. Like any resort reviewed on TripAdvisor, I spent months reading about how awful, how average, and how wonderful SRC was. Our overall review of SRC is that it is an incredible resort that sets itself apart through a strong staff, beautiful grounds, and the Overwater Villas. The experience we had at SRC more than delivered on what we were hoping and looking for, and all the little things during our stay added up to a vacation that we will treasure forever. Our pre-travel experience was great, for the most part. I booked online directly through the website and had no issues with the reservation process and ensuring we had our name on an Overwater Villa. That said, Sandals is not necessarily known for its strong customer service online or over the phone during the reservation and follow up process, and I experienced this as well. I had a $250 credit (every dollar counts) from our previous stay that I wanted to apply as payment for this reservation. In trying to apply that credit through email, I was twice directed to the regular payment website and process, rather than having my specific request to use the credit addressed. Ultimately, on my third try it got squared away, but it felt to me like Sandals was not taking the time to understand what I was looking to do until I clarified and restated it for them three times. Minor issue with no real impact on our experience though. Once the credit was correctly applied to complete our payment in full, our documents and luggage tags were sent and everything was good to go. A few weeks before our arrival I received the butler request form to be completed and sent it back to Sandals. Easy to do and all my requests were properly documented. There was also a follow up phone call from the butler service team to confirm our requests and to talk through our arrival and departure information. The call came in at 6:00 AM Pacific Time, which was not ideal. I would recommend that Sandals check the time zone of the guest they are calling and make that follow up call at a more reasonable hour. Also, if there is one consistent quirk in the Sandals reservation and arrival experience, it is that the guest is constantly having to provide arrival and departure flight information, despite capturing that information when the reservation is finalized. More annoyance than anything. Just seems like they should be able to do better. During that butler service follow up call, I asked about the private car service and Club MoBay arrival service I had read about being available to Overwater Villa guests. That service was not called out on the website, so I had already made my own Club MoBay reservations that had to be cancelled. Again, no biggie, but it would have been nice to know so that I didn’t have to waste my time cancelling and changing our own Club MoBay reservations. Upon arrival at the airport, we were met by our Club MoBay agent and escorted to baggage claim, through the express customs line, and to the Sandals Lounge. Very efficient experience provided by Sandals for its overwater guests. We were literally in the lounge for less than 5 minutes before being shown to our private car (an Audi) for transfer to the resort. The private car was a very nice perk. There were bottles of water and light snacks waiting for us in the back seat. Although the drive from the airport to SRC was less than 10 minutes, having the car to ourselves after a long overnight trip from Seattle was very much appreciated. We were greeted by one of our butlers, Charles, at SRC. Our villa was not ready (check in time is 3:00), so we were taken by the Overwater Villas’ private boat and shown to the resort’s private island, where we served lunch at the Jerk Shack. More on the dining experiences later, but we greatly enjoyed the drinks and Jerk food in our first meal. Charles kept on top of things while we waited and, after lunch, showed us to two beach chairs he had already reserved, along with a cooler full of beverages. Although we had been in the same clothes and were tired and uncomfortable after traveling for 12 hours, it was clear that Charles was working to get us in the villa as soon as possible and was doing all the right things to make us comfortable until then. Charles ultimately got us in to the room ahead of his promised time and escorted us from the private island to our Overwater Villa. We had not requested a specific villa, as we did not have the intel yet to make that request. But, our villa, 9003, would likely have been the one we requested. As you look at the five villas, 9003 is the one in the middle. For us that meant it provided the best balance of privacy, water depth, and theme. Each of the five villas has its own theme, which is reflected in the décor. Those themes are wood, water, fire, earth, and metal. Our villa was fire themed, and we loved it. Being in the middle of the five villas was perfect. The two easternmost villas closer to the island (to our right, looking out to the sea) have shallower water under them and, during low tides, you can lose the overwater feel as the water recedes. They are also closer to the island, which has some tradeoffs for privacy and any noise that may come from the island. The two westernmost villas furthest out from the island (to our left, looking out to the sea) have deeper water under them, ensuring a consistently true overwater feeling, but also are more exposed to boats, paddleboards, and Hobie Cats passing by. There is a security crew on wave runners that were great about keeping people from venturing too close to any of the villas. But, there is still a light flow of vessels that must pass by those two westernmost villas to get out to sea. Our villa, and those to our right, were protected from this traffic which ensured pretty much total privacy from any vessels on the water. In addition, the two villas farthest from the island are angled a bit more to the west. This means they get more sun earlier, but there is a trade-off in the view, which includes some of the mainland, rather than primarily a fully open sea view from every room, like we had in 9003. Because of these observations, it felt like 9003 was the right room for us. There was constantly water under our suite, so we never lost the overwater feel. We had no exposure to the private island. Our view was a full expanse of Caribbean Sea. And, outside of those villa guests venturing out in to the water in front of their villas, we felt we had complete privacy in our villa and even most of the outside deck area. Others may have different perspectives for what they look for in their villa. But, for us, 9003 struck the right balance for everything we wanted in our villa experience. As far as the villa itself' Wow. Just wow. As mentioned earlier, our expectations were exceedingly high based on the 10 months of anticipation and high cost. Even so, we instantly fell in love with our villa. Depending on what you read, they are roughly 1,600 square feet including both inside and outside space. The interior layout was perfect and flowed flawlessly from the entry/dining area to the bedroom and sitting area to the bathroom area. The dining area was equipped with a sink and small refrigerator and plenty of cabinet space, which was stocked with higher end liquors as well as the custom requests we had made such as Cointreau, fresh juice Margarita mix, and fresh limes. In addition, in a smart but nice touch, they provided plastic champagne and drink glasses to avoid glass breaking in what could be windy days out on the deck. The dining area has two chairs and a small table, more than serviceable for any meal. The fire theme can be noticed in the hanging lights and wall decorations. Behind a large sliding door, the villa opens to the bedroom and sitting area. The king size bed and sheets were extremely comfortable. The sitting area included two chairs, ottomans, and a side table looking out over the deck area. There is also a writing desk and chair on one side and a large TV with a shelf below that had a Marley Get Together portable speaker on it on the other side. Lots of thought and detail went in to the bedroom and sitting area, like the Marley speaker, the fire themed art above the bed, the large TV, the reading lamps, and what really becomes the centerpiece, the strip of glass floor in the middle of the room. It is beautifully done and draws your eyes to the water below. In my opinion, this touch is one of the elements that makes these villas so special. The view through the floor changes with the tides and waves, and with the lighting both inside and outside the villa. Behind two sliding doors, you enter the bathroom area. Indulgent, to say the least. To your right as you enter is a walk-in closet, with more than enough hanging and shelf space. There is also a safe in the closet. To your left is a soaking tub with enough room for two and doors with windows that fully open to the deck. At the end of the bathroom is a huge walk in shower, with two shower heads (one waterfall overhead and standard one on the wall). There are two sinks with great lighting, and a private area with a toilet and bidet. Also, in the bathroom there were more fire themed elements in the lights and wall tiling. Both the bathroom and the bedroom/sitting areas have doors that fully open or retract, creating an open connection to the outdoor area. We found ourselves keeping those doors open much of the time, as it just felt like a seamless indoor/outdoor environment that way. We first experienced this in the Millionaire Suites at Sandals Regency La Toc in Saint Lucia and were happy to be able to create the same at SRC. The outside area of the villa was equally awesome. On the upper area of the deck there is a huge hanging chair, which is actually more of a circular love seat, with more than enough room for two; an overwater hammock (comfortable enough for long naps); a cushioned love seat, two cushioned chairs; and a low-set table with a cute tic-tac-toe board with stones used as Xs and Os. Next to the hanging chair is another see through glass floor panel for underwater viewing. There are also two plastic, but still comfortable, chairs with an end table. A large umbrella provides a good chunk of shade for the pool area, if you want it. The infinity pool is beautiful, especially with the lighting at night. And, there are two outdoor showers. On the lower part of the outdoor deck, there are two lounging chairs and a small table. From the lower deck there is a set of steps to take you to and from the water. The outside area was where we spent the majority of our time, even on windier days. The pool is not heated, so we did not use it as much as we would have due to the lower overall temperatures and a few overcast days that kept the pool from getting warmer. Given the allure of the pool and the overall cost to stay in the villas, it seems like a miss to not have the pool heated. But, that didn’t really dampen our experience much, if at all. We were still in the pool most days and found it to be awesome. The outside deck area of the villas is another highlight of the experience. We found ourselves starting the day down on the lowest part, relaxing in the lounge chairs. As the sun moved across the sky and lunch time rolled around, we moved to the upper area of the deck where we would lay in or by the pool and have lunch. Naps were had on both the hanging chair and the overwater hammock. Felt like every minute outside our villa was special. The lighting in the villa is cool, if maybe a little confusing at first. There are separating lighting areas for the kitchen/dining, bedroom/sitting, and bathroom. In addition, there are lighting options for the underwater lights as well as lighting for the pool and deck. You can pretty much create any ambiance or environment you want, once you figure out which switches do what. It just takes a day or so to figure it all out. But, once you do, having the ability to create your own environment, inside and outside, through lighting is awesome. Quick statement about the weather while we were there. There was at least some wind every day, with that wind becoming strong on 3 or 4 days. On 1 or 2 of those days, it was disruptive. The villas are relatively unprotected from the wind, so the impact out on the water seemed to be greater than in many areas back on the mainland part of the resort. We didn’t let it stop us from enjoying the villa and the outdoor area, but it did result in our umbrella getting broken by the wind. Even with that, our butler was all over it and within a day the maintenance team had it fixed. The boat that takes villa guests to and from the mainland is electric, without a ton of power, so it seemed to struggle in some of the higher wind trips. On one night, the winds were strong enough that they had one of the other boats, a gas powered one with more power, take us back. The boat crew was fully capable and always got us there safe and sound. Specifically, Oshane, Jeffrey, Dinsdale, Cion, Howard, and Christopher were always fun, no matter the weather. We looked forward to our boat rides because of them. So, while we didn’t have ideal weather every day we were there, mostly due to the wind and some overcast days, we found ways to make it all work and enjoy the experience. Also, let’s talk about the airplanes, as the flow of air traffic over the resort tends to be a point of discussion. Yes, there is a good stream of planes that pass over the resort, mostly mid-day, with just a few in the morning and evening. And, yes, the noise from them can be disruptive. But, like anything else, you get used to it after a while. I guess it’s kind of part of the tradeoff of being so close to the resort. For us, it became more of a novelty than anything else, as we would openly mock the poor souls heading home from Jamaica as they passed overhead. That is, of course, until we were one of those poor souls that were heading home from Jamaica. But, the fact that, on our flight out, we passed over the resort which allowed us to take an incredible aerial shot of SRC was kind of cool. So, I guess our perspective is the airplane noise and distraction is real, but also really what you allow it to be. There is some construction going on at the resort, but we found it to be not impactful to our experience at all. The buffet area of the Regency started a much-needed refurbishment the day after we arrived. That just meant they moved the buffet to the restaurant itself, which actually seemed more convenient. They are also still working on the smaller overwater units, the Overwater Bungalows. Even though they seemed to be sawing and hammering often, we were fairly close to them and didn’t feel it disrupted any of our time in our villa. Every once in a while, we could hear some of the noise, but not nearly often enough to be considered a hassle or inconvenience. Others have mentioned the flow of boat trips taking the bungalow workers and materials to and from the mainland. Yes, there were several trips made per day, and that may be a distraction for those on a beach in the mainland part of the resort. But, for us, it was a nonissue. It was actually cool to see them make progress on the bungalows over the course of our week at SRC. Our butler service on this trip to SRC was simply outstanding. Charles and Shantel were our butlers, and excelled in every area. I’d like to especially recognize Charles. Shantel was out and unavailable for the first four days of our stay. That meant Charles was essentially working a double shift each of those days. But, he was always engaged, always attentive (but not intrusive), and always smiling and happy. Every request of ours was responded to with a “yes” or “no problem,” never a “no” or “I’ll get to it later.” Those first few days with Charles as our only butler allowed us to really get to know him and what a wonderful young man he is. Truly special. He has a bright future ahead of him. When we finally got to meet Shantel halfway through our stay, it was clear that we had been assigned TWO wonderful butlers. She picked up right where Charles left off, starting off by accompanying us over to Sandals Montego Bay when we decided to have dinner at the Italian restaurant there. Shantel or Charles would greet us every morning with a different kind of mimosa for our boat ride to the mainland. From there, they would walk us past the seating line at the Regency and go set up our table with a white tablecloth right on the deck, since they knew we liked to dine outside. While we were at breakfast, our butlers would coordinate with housekeeping to get cranking on our room to have it ready for us after breakfast. It was wonderful to come back to the villa after breakfast and have it ready for the day. We had lunch brought in every day but one. No matter what we requested, Charles and Shantel made it happen, even if that meant bringing us food from three different restaurants on the mainland and the island. During the day, we would inevitably make a request for another bottle or three of champagne, to which Charles and Shantel would reply “no problem” and show up minutes later with the new bottles. In the late afternoon, they would bring us a light snack (our favorite was coconut shrimp, which looked like it was not available on any menu at the resort) and a tropical drink. We loved this. At about the same time, we would let our butlers know what we wanted to do for dinner. Even on what sometimes seemed to be short notice, Charles and Shantel would get us exactly what we wanted at the time we wanted. They would escort us to our restaurant and to our table, fill our water glasses, and be sure that the staff knew we were celebrating our 20th anniversary. While at dinner, they would make up our villa with towel animals, lighting, filled bathtubs, and, on two nights the décor was Seahawks themed for their playoff games. The night of the first Seahawks game, Charles kept us company watching the game in The Cricketers pub. When we got back to our room to watch the end of the game (just my wife and me, Charles didn’t come in 😊), Charles already had the game on and the chairs pulled around to face the TV. He and Shantel never missed an opportunity to make us feel special. It was clear that they paid attention to detail and came to understand our preferences over the course of the week, to the point where things we wanted would materialize out of thin air without our having to ask for it. Simply put, the level of butler service we experience at SRC was awesome. Great job, Charles and Shantel! We found the food, beverage, and dining experience at SRC to be at or above our expectations. We are not foodies and we are not that sophisticated. But, we feel we know good food when we have it, and we know enough to know what a good restaurant experience is. Like with most places in the Caribbean, service and pace can be a bit hit and miss. But, at SRC we felt there were more hits than misses. Breakfast was at the Regency on six days (the other days were room service and at Le Jardinier). Lunch was brought to us from the Jerk Shack, Bella Napoli, or the In-Room Dining menu. We did head out one day to the Mariner for lunch. Dinners were at The Regency, Le Jardinier, Eleanor’s, Royal Thai, Cucina Romana (at Sandals Montego Bay), and a candlelight dinner. • The Regency- For breakfast, we enjoyed the flexibility of the buffet and the wonderful environment on the deck each morning. The buffet selection was large. Only nitpicky thing from me is that they don’t have corned beef hash available every day. ☹ Service was good and plates were taken away promptly, but not before we were done. We also enjoyed seeing other people we would meet the night before, as many seemed to also hit The Regency for breakfast. • Eleanor’s- We dined at Eleanor’s twice, mainly because our first night we wound up sitting in tea room due to weather, and we wanted to be sure to experience the true outdoor Eleanor’s. We were glad we did. The atmosphere was beautiful and the food was good. The coffee rubbed sirloin was a hit for me, along with the chicken roti. Service was very fast the first night, and probably the slowest of the trip on our second visit. Neither speed was a negative and we enjoyed Eleanor’s both nights. • Royal Thai- We dined at Royal Thai twice as well, our first night and last night. We were both impressed by the flavors from what is maybe a limited menu. Our waiter, Richard, was engaging and fun and ensured we enjoyed ourselves. Phad Thai and curry dishes were winners, as well as the chicken soup as a starter. While there are no walls here, (so every table is an outdoor table) we enjoyed the atmosphere with or without a roof over our heads. This place was a highlight for us. • Le Jardinier- We are not big fans of French food, but we had a wonderful dinner here. It is the one restaurant where Resort Evening attire is required, which gives it a different feel. The greenery and open-to-the-sky environment was exceptionally romantic. A tasty Chicken Cordon Bleu and fish dish, topped with flavorful desserts made for one of our favorite evenings out. • Cucina Romana- We ventured to Sandals Montego Bay one night for dinner at Cucina Romana. The shuttle ride is super short. Cucina Romana is also an open-air restaurant on the second floor, overlooking the Caribbean and a few tables of The Oleander Room restaurant directly below. We loved the ambiance here. The chef, who is Italian, came to our table to introduce himself and offered to make us whatever we wanted, on or off the menu. We chose to have him surprise us. It was a great decision. He brought out a shrimp pasta dish for a light starter. Then my wife had a wonderful snapper entrée and I had an extremely flavorful lasagna and pasta Bolognese. Dessert was a winner here, too. Very glad we ventured outside of SRC to make it to Cucina Romana. • The Mariner- We are here once for lunch, and it was OK. My jerk burger was good, if maybe a bit overcooked, but still flavorful. My wife’s quesadilla was, well, a quesadilla. Being right on the beach is awesome, and we enjoyed looking out at the water from our table. The vibe at The Mariner is cool and I can see how it has developed a following. • The Jerk Shack- Everything you’ve heard or read about how awesome the jerk food at The Jerk Shack is totally and completely true. I was able to try the chicken, pork, and sausage over the course of our trip. Pork was best, followed by sausage, then chicken. I may get some dissenters about ranking the chicken last. But, I stand by my position. My wife enjoyed her fish in foil, even if it was a bit spicy. Only ate at the actual location once, on our first day. The rest of the time we had it brought to our villa. The location is cool, on the private island and out in the open. • Bella Napoli- Full disclosure, I am a pizza lover, so it is kind of hard for pizza to disappoint me. So, not surprisingly, Bella Napoli did not disappoint. My wife’s veggie pizza looked good and she seemed to enjoy it, but I think vegetables ruin pizza so I didn’t have any of hers. My pepperoni pizzas were great. And, pro tip, ask for the jerk chicken pizza if it’s not on the menu. Charles brought us one as a surprise one day, and it was yummy. • Candlelight Dinner- Well, this one got kind of weird, but was still wonderful. Our dinner was scheduled for what turned out to be one of the windier evenings. That meant we did not get to be in one of the gazebos out from the mainland beach. Instead, we found ourselves having an intimate dining experience in one of the cabanas used for massages during the day. Sounds weird, but it wasn’t. There was some shielding from the wind and candles everywhere, so the romance was still there. We selected our dishes from the menu earlier in the day, and everything came out as we expected. Despite the wind and relocation, we had a great time. Our waiter, Kerome, was wonderful. He took what could have been a disappointing evening, due to the weather, and ensured that we still had a special experience. The resort itself is beautiful. It’s not large, which is nice. As others have noted, there are no long beaches to stroll, and the sand is not super deep or particularly soft. But, the beaches are beautiful as they are, with shade trees, palapas, and plenty of chairs to go around. The gardens and pools are very well maintained. In fact, the resort is pretty much pristine everywhere you look. It is not super modern, which we liked, as it maintains its Caribbean flavor and atmosphere. Others may prefer the more trendy and contemporary vibe at Sandals Montego Bay, and I can see how the beach there and the new modern refurbishments (some still in progress) will appeal to a certain type of guest, not unlike SRC appeals to its type of guest. Sandals is good at this, creating different vibes and environments across their different resorts. It was nice strolling around SRC, exploring the different buildings and architectures, looking at the Crystal Lagoon pools, taking pictures of the various gazebos. SRC has a unique sense of separation from one building to the next, from one area to the next, but it still feels compact, with everything easily accessible. And, the little things they have laid out across the resort were fun to have. My wife and I found ourselves spontaneously playing checkers or shooting pool. Essentially, SRC was perfect for us when we chose to leave our villa for a few hours each day. Even the guests we met and got to know were wonderful. It feels like there is just something about SRC that makes people happy. One of the things we found ourselves doing that we did not do much of at Sandals Regency La Toc was taking advantage of the evening entertainment. We found the onsite entertainment crew and the nightly performers to be a ton of fun and spent a few hours at the Almond Terrace almost every night. We aren’t necessarily hams, but we do tend to find ourselves on stage at these type of things, and our time at SRC was no exception. We participated in a couples trivia contest, learned how to speak Jamaican (in the form of wedding vows), and somehow I wound up on stage with four other guys dancing to the Backstreet Boys. No explanation. Sometimes these things just happen. All we know is that we had a blast watching a steel drum band, a saxophonist, a vocalist, a talent show, and other audience participation stuff. It was a blast and we found it a great way to spend time after dinner and before heading back to the villa. The SRC entertainment crew is beyond wonderful. Chiko, Fiddy, Bubbles, Ichawawa, Energy, and Sweety Tweety (or is it the other way around) are just incredible and talented people who make everything fun, while establishing personal connections with as many guests as they can. We would talk to them before and after (and sometimes during, if we found ourselves on stage or participating) the shows and enjoyed hanging out with them even for a few minutes. Every night was hugs goodbye and an assurance to say hi the next night. We got to know them over the course of the week, which really solidified how we felt about the resort and the resort staff overall. To see Bubbles and Ichawawa literally running across the resort to give us hugs and say goodbye on our last day was the most heartwarming and special feeling I have ever had at any resort, ever. People remark that the staff at SRC are what separate it from other Sandals resorts, and other resorts in the Caribbean. Based on our experience, I would have to agree. In addition to the entertainment crew, our butlers, and our boat crew already mentioned, SRC is full of characters and others who love what they do and care about their guests. Garfield and his exceptionally loud and laughable laugh. Roderick behind the bar. Rohan and his woot woot at The Mariner. Jake at the piano bar making the best Pina Colada you will EVER have. Robert just killing time and sharing his talents in the piano bar. Sidonney in the gift shop. Sidonney has a great ability to connect with people, and we made it a point to visit the gift shop just to see her every morning after breakfast. She is a truly wonderful person who lit up our day and sold us stuff without us even really knowing. 😊 All added up, it’s these people that give SRC it’s specialness. Kudos to Mr. Christ, the general manager, for assembling such a wonderful team. Our departure was managed flawlessly. Charles presented us with our final bill and then we went to The Regency for one more breakfast. Shortly after that, we cracked open another bottle of champagne while Charles took our bags to the mainland and we enjoyed our last hours in the villa. The checkout process was simple and painless. Charles then sat down with us as we had one last Pina Colada and waited for our private car (a Mercedes). Again, while only a short trip to the airport, the private car transfer is a great way to go. As mentioned at the beginning of this review, we went in to our trip at SRC with high hopes and expectations, and this influenced how we look back on our time spent there. We had one of the most luxurious and exclusive rooms in the Caribbean, and incredible butler service. I recognize that this means our experience may be different (better') than others who stay at SRC. Understanding this is important. Your mileage may vary depending on accommodations, butler service, personal preferences, etc… But, for us this was the dream vacation we had hoped for when we booked it with heavy anticipation ten months ago. The Overwater Villa was the center of it all, and it did not disappoint. Like our Millionaire Suite at La Toc, we developed an emotional connection with our villa and we felt that magic happened out there over the water. We wanted this vacation to be incredible, and it was. SRC and the Overwater Villa experience is now something we will have forever, and we are grateful for the opportunity to have created those memories. With this admitted bias in mind, please take this for what it’s worth, coming from a SRC guest that had the trip of a lifetime in a spectacular room at a beautiful resort.
"Romantic candlelight dinner - Clayon, thai resteraunt"
On 13 Jan 17 we had a candlelight dinner, our server was Clayon and his manager is Junior. Right after our apps it started to rain. We relocated to a spot off the beach - aka our balcony- Clayon and junior picked up everything from the beach and Clayon reset it on our balcony. He set up the area very nicely and made as romantic as he could for a balcony. His attitude was outstanding and his manners were so outstanding I had to talk to his manager and let him know. He truly took a situation that could have been less than good and turned it completely around and we had an awesome night. If you have a romantic dinner planned there ask for Clayon. Thai restaurant... Average is what I would rate them. Everything came out cool, the taste was average. I expected far more from a reservation only place The French restaurant... Outstanding! Biggest meals on the resort. The steak was butter knife tender and the three peppercorn sauce was awesome! The pool... Was as heated as I thought it was going g to be, the ocean was actually warmer Entertainment staff... Awesome there was something always going on!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM