of TripAdvisor Travelers recommend this hotel
"Stay at Santa Barbara curacao"
The stay was very nice and relax, Beautiful resort and high class. The food that was served was great and there were many options. The front desk staff was helpful. The pool and the view of our room was great. It is a long drive to get to the resort.
The grounds are absolutely beautiful. It's in a perfect location with gorgeous views of the channel and sea. The beach area is very clean and well maintained. The rooms are beautiful and spotless clean. In my opinion, the only area of improvement would be the dining. The are a few choices to select from. The service at the Shore left us a little disappointed. The food at the Medi was just average. The pleasant surprise was the Pool Bar. Great food, well staffed and friendly.
"Disappointing this time"
We have now been several times in the Santa Barbara hotel. It is promoted as a ***** hotel, which it certainly is not. It has all the means to be a five star hotel, but, as often in the Caribbean, after a certain time service and quality goes down. It is certainly not because of the staf in the restaurants. They are friendly and willing to make your stay as pleasant as possible. However, after having dined in the Medi restaurant two times we had to conclude that the price-quality ratio is by far not OK. For half the price one can get a better meal outside the hotel, e.g. In Espatada just outside the gate. An exception has to be made for the Shore restaurant. The quality of the food is, thanks to Chef Heinrich, excellent. It is rather expensive, but certainly worth the price. At the bar one can be surprised with delicious cocktails. Just let the barman make you his fantasy cocktail and you will not be disappointed! Service at the restaurant is friendly and more than adaeqate as may be expected. The restaurant is closed on Tuesdays. However, when we wanted to make reservations on our last evening (Wednesday) we were unpleasantly surprised that on that evening the restaurant was closed as well. The reason for this, according to the receptionist of the hotel: the restaurant is always closed when we have a BBQ-evening at the Medi restaurant!' And someone else stated that the restaurant is closed when there are not enough bookings!' Very disappointing. We have two main complaints. We have struggled with the airconditioning. Every time and again it was too cold in our room. We have asked many times to switch the a/c to manual but it always switched back to automatic. In spite of our complaints it seemed impossible(') to keep it on manual. One time it was due to the lock on the sliding doors, the next time it was due to the card one has to slide into the current-lock. Whatever, it did not work and after ten days of friendly, less friendly and eventually angry complaints we just gave up! Our second complaint is the fact that the pier along the beach is open to everyone who has some kind of boat. Certainly during the weekends it is crowded and full of people with loud music, (too) much to drink and then taking possession of the beach. Hotel guests have to pay a lot of money to stay on the beach and then they are more or less chase away from the beach by these non paying "guests". And the music goes on until late at night! One can still hear it in the hotel rooms with the doors closed and the a/c switched on. This is certianly not what can and may be expected from a ***** hotel!' If that is what I am looking for I would have booked somewhere in the neighbourhood of Mambo Beach.
"Beautiful beach and ocean, but very disappointing holiday."
We have been here several times and I am sorry to say that this time our holiday there was extremely disappointing. The staff does it s very best to make you comfortable but the food in Spash and Medi is not what you would expect of a 5 star hotel. The food in restaurant Shore is excellent, but it was closed a lot of evenings. We have had a lot of problems with the airconditioning in our room, we could not swich it off, I had a terrible cold and went to the reception 5 days in a row to ask them to switch the airco to manual so I could turn it off. They were not able to put it on manual, everytime it switched back to automatic and 21 degrees This stayed for 12 days and I was sick for the whole holiday! On saturday and sunday there were a lot of boats mooring at the Pier and with this a lot of loud music, cheering and clapping at the beach, so no quiet moment, this lasted on saturday until 22.00 hours and was also heard in our room with closed balcony doors.
"great place to get away"
everything is high end and plush. you want pampered, they have it. not a great place to try to be on a tight budget, but if you can handle 4 and 5 star costs, this is right up your alley and you wont have to pick and choose what to do. Medi is best for all dining, especially for morning and night. didn't get to try shore so can't comment there. If i do it again, it will be the all inclusive meals and the 4 night stay at least. so peaceful, quiet, and accommodating.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 4:00 PM , Check-out: 11:00 AM