Stayed over for one night while on business trip. Service at front desk was efficient, the buffet dinner was great too. Wifi connection was on & off. The music at poolside bar went on til midnight which is not ideal if you're planning to rest after a long day. Beach alongside hotel is clean and well kept. Beautiful scenery
"Watch out for fake bills on checkout, especially from Rebmann"
Great hotel, if you're looking for a large beach property, not necessarily an intimate or secluded one. Good service, some exceptional such as from Head of Room Service Millicent who moved us at the drop of a hat after we complained about being given a room next to the Coco Beach bar. Not sure how it's meant to work, having rooms 30 metres from a bar that plays music at full volume until midnight. I guess if you have kids ask for a room FAR FAR AWAY. Great service as well from the porter, the waiters (other than having to wait sometime for orders to be fulfilled, presumably because of the numbers of people), the room cleaners... Great pools, good food - not exceptional but good enough especially when with kids. Wasn't so great having to mix at the dining room with loads of people attending conferences at the hotel while we were trying to holiday. Something about seeing dozens of corporate types in their company shirts and slacks works against my concerted efforts to forget the office! We were left with a sour taste on checkout when the people at the reception conjured up fake bills and attempted to convince my wife, who was paying, that it was probably her husband that had drank all the Johnnie Walkers and juices. Now, I've been around enough to know when to treat something as an honest mistake and when to be suspicious. From the recurrence (it happened twice, the first time with an airport transfer bill), to the hurried way in which they tried to impose the bill on my wife as we were trying to catch our ride to the airport, to their insistence that it must be her husband's bill (you know these husbands, they can't be trusted. Ok they didn't say that but that surely must have been the insinuation :-) ). The gig is to charge you for fictitious bills and pocket the cash. Several people must be involved but one for sure is Rebmann, the transport manager.
This is great! The dinner buffet was fantastic and the hospitality is great. I love the swimming pool, the beach is superb, and yet we have the best beach club in town. I seriously will comeback if I have a chance to do more business in Kenya, especially Mombasa. Thanks, Africa!!!
Hi We are staying here right now. This is an excellent hotel ( in our view) . Facilities are good, the food is good but the staff are exceptional. Helpful in every way. Currently the hotel is busy with a big mix of nationalities staying, it feels all very safe.
A great hotel with well done lawns, seriouse security checks including a machine for scanning cargo. The food is quite good with delicious dishes self service but quite alot of variety. The hotel has nice facilities for the disabled and quite rooms for guests who need a complete rest. The swimming pools quite large including a quite swimming pool. The hotel is well secured, the staff are friendly and the atmosphere relaxing. I would recommend this hotel even for long term stay.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 12:00 PM , Check-out: 10:00 AM