of TripAdvisor Travelers recommend this hotel
"Great location and comfortable Hotel"
The room we chose was standard, but this didn't put us off as the bed was very comfortable and King size. Large room as shown from other tripadvisor users. Walk in shower which provided shampoo, shower gels (incase you forgot yours). Breakfast for us wasn't included in the deal.. however, the €12 cost was well worth it with access to a variety of cereal, cooked breakfast, croissants, yoghurts. (unlimited access). The hotel is situated about 10 minutes walk from Rathausplatz, where the Christmas market is, although there are Christmas markets along the walk to lengthen your journey. Hotel Reception were helpful and could speak great English. Easy to get from the metroline which stops at Hamburg Jungfernsteig (S1 - Airport line).
"5th December 2016"
Very modern hotel in a great Location. Easy walking distance from all the attractions. Hotel rooms are comfortable and have all the amenities you would expect from a city center hotel. Check in staff are really polite and helpful. The only criticism I have is the bar area. It's far too small. For two nights returning back to the hotel there were not enough seats and as the restaurant area was closed we had to stand or just retire to the room instead. One of the bar sat was an absolute misery. I can't understand if you dislike your job and dealing with customers so much find another job! Mind you even his sour faced demeanor didn't put me off this hotel or the beautiful city.
"Nice rooms, good restaurant & rude staff"
The hotel is located by an office complex in the center of Hamburg, there is parking below. There is a buffet restaurant and bar, both good. Rooms are modern and nice. But the staff was an experience...As we we're checking out there was a mistake on the bill, I needed my company details to be stated and as I ask the staff members to change this she said " it would have been nice if you told us that when you checked in" to which I said, that I had indeed provided my company details during check inn, she found the details and I got an updated bill, no apology.........maybe this is a language thing, but this is an incredible rude reply to a customer. I was being served by the shift manager and I believe it is expected to have above average language and customer service skills in this position. Was so taken back by what happened, that I just walked away. Disappointed.
"2nd visit to Hamburg and the Scandic Emporio"
Stayed here from 25th to 28th November to take in the Christmas market experience with my wife and our best friends. As stated many times before the hotel is ideally situated for the U-bahn , the city markets and the local shopping centres. there is a Thai restaurant across the main road just down from the crossing that serves very tasty food and reasonably priced. The rooms are quite large and well equiped, clean and our rooms had a mini bar that was replenished daily ,all in the room rates,beer water and cola. A/c worked well would recommend to anyone thinking of staying - do it!! Will definitely stay here if Ireturned to Hamburg. PS If you like your football take in a game at the Hamburg ground. We did and was one of the best atmospheres I have ever experienced, 55000+ attendance and thats them at the bottom of the league.
"Great Location, Lovely Hotel!"
Recently stayed here with family and found that the hotel has an excellent location! It is very central to all shopping streets and the Christmas Markets which we travelled to Hamburg for in the first place. The service was nice and friendly and the rooms are very modern and extremely clean. Found our double bed to be two beds pushed together that moved often so this was a bit annoying. Also on our first night we were woken up quite often by the opening and closing of the door next door as we were on the 2nd floor and right beside a maintenance room I think it was. This was upsetting. The breakfast does cost €12 however kids eat free and the selection and quality was great , if you go out to eat you will more than likely spend the same anyway. Would return again.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 3:00 PM , Check-out: 12:00 PM