Whether you plan to have a skiing or a hiking holiday, the Schlosshotel is the right place for you. The Schlosshotel is ideally situated, enjoying a quiet but central location. You will find this hotel on a quiet side street near the main street, just 50 m from Zermatt railway station and the Gornergrat railway. The bus stop for the ski bus to the Sunnegga and Klein Matterhorn stations is only 50 m from the hotel, just a short walk away. There are also restaurants and shops in the immediate vicinity.
of TripAdvisor Travelers recommend this hotel
"Very nice hotel convenient to many ammenitites"
The hotel is very nice. The location is at the far end of town but the benefits are that it is walking distance to the train station and right at the base of the main shopping street. There is a Coop grocery store a block away and many restaurants nearby. Although you need to take the ski bus or cab to the main lifts to get on the mountain, the bus stop is right near the hotel. The hotel does not have room service or any dining options after breakfast but we did not find that to be a problem with other dining so near. It is set up very well with ski lockers and boot warmers to dry equipment after skiing. We had two rooms with a connecting entry for ourselves and 2 kids which worked great. We would definitely consider this hotel on a future trip
We would like to thank the owner Alex and all his team. Alex does everything to build long relationships with his clients. We had our personal issue in the hotel, but it was resolved at its very best. The rooms in the hotel are spacious, clean and nice. The breakfast had a very big choise. Also I would like separately to mention Spa, the beautician (Kinga) makes great massage, really enjoyed it.
I didnt know when i booked in Zermatt u had to take a train up to the village... but having the hotel entrance 100m from the train platform makes it hard to beat.Short walk to main street,shops and great places to eat at night. Very helpfull and smiling staff,clean and very efficient rooms. Ask for room 400 if u looking for a nice cocooning vibe and a nice balcony with a view of the Matterhorn. Has everything u look for. Overall a very solid place to stay... i highly recommend✌🏼
"Extremely well run hotel in a great location."
I spent a week in the Schlosshotel Alex at the end of January. This is a very well positioned venue so very convenient for the Gorrnagrat railway which gives easy access to all the slopes. The offering of bed and breakfast is ideal for those who are not really interested in having a full scale dinner every night. Lovely rooms, friendly efficient staff and the ever present and so knowledgeable Alex.
"Convenience with enough luxury"
This was a last minute booking very close to Christmas and so it was without too much further ado when a room was available at such an establishment. With afternoon drinks available after one stores skis in one of the most spacious and pleasant ski rooms, there is also a quaint and traditional atmosphere to complete what I would describe as a great ski hotel in the centre of Zermatt. You could not be more well located being next to the Gornergratt Ski Train and the main train station whilst they will still pick you up when you arrive with luggage in their electric vehicle for the 2 or so minutes it takes to the hotel. All in all not only no complaints but also that it was a complete few days ski holiday here.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro
Check-in: 3:00 PM , Check-out: 11:00 AM