of TripAdvisor Travelers recommend this hotel
Wyndham is exceptional. The place is awesome. And to top it all, the staff were all so welcoming and they will give you the best service they can. The resort also has a shuttle service to Patong Beach with good reasonable time intervals😊
We thought we were getting a water view Villa like it shows in the pictures unfortunately we ended up with a covered pool with no sun light, a descent Villa but definitely needs updating. After a bit of conversation back and forth with staff they finally moved us to a better Villa that had an open Pool not covered. So we got sunlight. View was still obstructed. If they did some upgrading and trimmed the bushes and trees around the facilities it would definitely be a better.place. Trees obstruct views to the water and Patong beach. Plus the resort is a type a 15 minute drive to Patong beach and the main bar district etc. Cabs each way is 300 bhat gets a bit.pricey as there is no stores walking distance or..restaurants besides the ones inside the resort
"Engineering worked till 4AM in our villa - what a ridiculous property"
Had a late arrival after flying ALL DAY - and went to our pool suite villa, to discover no air conditioning and nasty LARGE dead bugs on the floor. The engineering folks were quick to respond, however it took them till 4am to repair the AC and as a result we got NO SLEEP! We left the next day to Phi Phi Islands. Never again. Not even an apology from any management by email. We expect a full refund or we will continue with complaints to all the social media forums and tourism ministry departments. We could have spent the night on the street or youth hostel and had a better nights sleep.
"Great scenery "
The hotel has great location. Rooms were good, but they were showing their age. There was mold in bath tubs, paint was chipping, entrance doors were stuck and hard to open and close. But! It was still worth staying here. Think of it as paying for the views. Jacuzzi in the balcony was amazing. Well air conditioned. I would come back again. I just humbly ask the management to do a better job of maintaining and pay more attention to rooms details.
Upon arrival we did not get the rooms with hot tubs as booked and was upgraded to a pool villa which was near to a busy road. The rooms were not ready and had to wait around 2 hours. Rooms had a fusty smell.Shuttle into town was excellent as was the food. Point to note payment was taken just before we arrived. As we were a party of 6 with 3 rooms we wanted to pay separate as we had done at all other hotels but couldn't do this. Also the card we booked with although a joint account had a different number so I had to pay again to stay. The promise of a refund on checking out took 2 weeks after 3 e-mails & 2 international calls. Finally we booked and paid for taxi transfer through hotel but the hotel failed to tell the taxi driver the journey was paid for. This resulted in a half an hour wait in the taxi at the airport until the driver was able to confirm that we had made the payment. This took the shine off what was a fantastic holiday.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM