Beautiful property, well maintained, well trained staff with lots to offer. Would prefer that guests be allowed in ALL restaurants wearing shorts. Casual environment should not dictate a more for formal dress code.
Superb. One of the best hotel I have ever been . Outstanding quality of service af from the moment you arrive till you are leaving ,and we spent 7 days there , personnel at front desk , floor concierge , room attendants ,beach staff , restaurants staff etc always showing a more than good disposition to assist . 8 very good restaurants plusd disco and bars. The beach ,a reserve of peace and beauty in the world. Please keep it like that.
The staff was amazing. I'm a custom to 6 star service. The concierge went above and beyond to make sure everything went smoothly and my meals were at my room on time. Everyone was welcoming and friendly. I even became a member to enjoy the resort more as I love to travel. I went with them over Hard Rock Hotel. I recommend it to anyone who loves to travel and adventure out especially if you are traveling alone. Loved my spa therapist. I will be going back in 2 to 3 weeks.
"20 year anniversary"
The staff was exceptional, friendly and willing to help at every turn. They made our big week that much more special. Roberto our building concierge took time to remember our names, greeting us with them every time he saw us. He also made some great recommendations to make the week more special. The entertainment team was lively, energetic and put together fun program all day long. Found the Himitsu - Pan Asian our favorite restaurant. You have to book the Hibachi grill in advance but the regular first come first serve dinners we worth it as well. Looking forward to going back here in the future.
The resort was out of this world. The staff were all very nice.The food was okay for resort food. The pool/beach was not overly crowded. Overall I would recommend this to friends and family. Very peaceful and relaxing.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM