"Perfection in Paradise"
We chose Secrets Maroma as the location for our 40th anniversary celebration and couldn't be more pleased. The resort is beautiful and well-maintained by the most friendly and gracious staff we have ever encountered. There were more restaurants than we could try in one week, and all were delicious. Although we tipped frequently, we never felt any pressure or expectation to do so. It was our first experience at an all-inclusive and a glorious week of luxury and relaxation in the Mexican Riviera.
"Great Time @ Secrets Maroma Beach for Honeymoon"
My (now) husband and I got married in Puerto Vallarta on 11/11/16, then after the weekend was over, we flew to Cancun to stay at Secrets Maroma Beach for our honeymoon for the next 5 nights. I would give this resort an awesome rating for everything it had to offer. It really was top-of-the-line EVERYTHING. My only criticisms are personal preferences based on being "honeymooners," but I honestly wouldn't say anything bad about this resort otherwise. As always, the place you choose to go really depends on the occasion, what you are looking for and who you are going with. As honeymooners, if we could do it again, we probably would have chosen a bit smaller of a resort, something a little more quaint, quiet, and personal. This resort was HUGE, and there were activities going on around the grounds all day long. There were lots of games going on both in the pool and on the beach. We were told this would be a great place for honeymooner's to relax, but to us, it seemed like a better place for a group of people to go because there was SO much to do. This isn't a bad thing at all, I guess we just realized that is not what we had wanted for our honeymoon. During the time we stayed, there were definitely a lot of honeymooners, but also a lot of groups and party people. My husband and I just found ourselves a quiet spot on the beach every day under a cabana and had no complaints.... we just kinda tried to stay away from all the activity. We had spent the entire (wedding) week before partying with all our friends and family in Puerto Vallarta, so we were just ready to relax. Things we loved about the resort: 24 hour room service - they have menus specific to the time of day, but when I called, they would always cater to me for whatever I wanted.... they agreed to make me a pizza at 4 am one day (pizza is only on the afternoon menu). Personal concierge - who is assigned to your building. He knew our names and greeted us every day, and was there to help us with any questions or anything we needed, like helping send clothes in for laundry service. Super friendly. Restaurants - ALL the restaurants were fantastic. Great food. Our favorite was the Italian place. You do have to pay extra if you want to order a full bottle of wine... which we did, but it was worth it because they actually have a very extensive, good wine list. Will definitely go back, but probably with a group next time and take . We were just too drained to do anything when we were there!
Second time for us at Secrets and I think this is a great resort in a fantastic location. Staff were great and our concierge Luis was extremely helpful and nothing was too much trouble. Rooms very good with extremely comfortable beds and good air con. I think that perhaps they need to rethink the food offering because the buffet food was better than the specialist restaurants and that's the only reason I'm not giving 5 stars. Some of the food in the specialist restaurants was overcooked especially seafood dishes and my own thoughts are that they are focused on presentation rather quality on the plate. That said I would have no problem returning and probably will in future.
What a great experience. Great venue, friendly staff, good meals and great entertainment.So sorry that Mexico is such a far destination from South Africa. I will defiantly recommend the hotel to friends traveling to Mexico
This was a Thanksgiving trip for me and my husband. This was the 3rd Secrets resort we have visited and the BEST so far. We are definitely going back and will be taking friends with us. Delicious food, great poolside service, beautiful spa and terrific service...we couldn't have been happier!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM