of TripAdvisor Travelers recommend this hotel
So great iconic hotel , so great vue , so great room , " You " have to see " that " once in your life , so poor booth restaurants Ting lounge and Tin restaurant in everything , quality of services really poor and inattentive for the guest , time to wait to serve courses and wine too long , quality of food end cooking way really poor , chefs really not 3 stars !!! price really too expensive for quality and service , same for the room price
"Wow !!! what a view !!!"
Fabulous place for a treat, lovely friendly staff, superb facilities - Oh and I almost forgot THAT VIEW !!! - never get bored, always something to see, free Binoculars to get up close......the bed was supersoft, I think I had 3 baths it was that nice....go on - treat yourself !!!
Amazing Views from our table across the Thames and London Bridge. We had Afternoon Tea with Champagne, which considering everything, was good value for money and a great experience. Lovely selection of Sandwiches deserts and cakes. the stands were replenished so we had plenty to eat, and we were not rushed at all.
"An expensive View but worth a visit"
I booked direct on there website and selected their celebrations packages. Reason was due to celebrating 10 years of marriage but also as I wanted a city view and breakfast which don't all come as standard for the starting price of £425 per night. Unless you pay the premium you get the Kent, Surrey and Sussex view so it made sense to pick one of there offers. When we arrived we walked out of London Bridge station and there she was standing so tall. The doorman took our case and gave us a numbered card and told us our bag would be delivered to our room. We then took the lift to the 35th floor where the main reception was and where immediately greeted with very professionally trained staff. They checked us in charged our my card then showed us to our room. It was a large room facing south west with views of the Tate, St Pauls ect. The bathroom was amazing and a very large bed. Overall we really enjoyed our stay but will say its the view that makes this place special. I have stayed in many hotels and for the price this place charged I expected more.
"Expectations not met"
Sandwiches dry at afternoon tea staff not as attentive as the ritz hotel Room good but only 2 lifts one didn't work the day we left and waited almost 10 minutes and lift came one and was totally full We looked for the stairs but the door was locked! We used another lift we found which turned out to be a service lift and took us to the kitchens and a man greeted us with you have to go back upstairs you cannot come in here We finally got through the kitchen and informed the front desk whom didn't seem overly concerned
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 12:00 PM