of TripAdvisor Travelers recommend this hotel
The hotel staff are very attentive and provides excellent service. One staff of mention was a Korean guest relation office, Yeji, who was very helpful and was always carrying a smile at work. The horizon lounge was a good place to relax as well as hold business meetings with clients in a small group. Amenities were provided to your preference and the room had a cosy, comfortable feel. A great place to stay for business trips.
"Hotel and their own clinic"
The shangri la hotel and service good as always and the best thing that they have their own clinic on the 4th floor and the doctors and nurse are avaliable for you 24 hours a day, can help with the pills and all and their own ambulance! The staff was very helpful in all the matters! Thanks! Highly recommended for stay in Jakarta and especially if you are the person more likely to get sick! The housekeeping service is 3 times a day which is also great that the room is always clean with fresh fruits. The gym is good too with the classese schedule.
"Truly 5 Star Hotel"
This is truly a 5 Star Hotel. They have best services from check-in, room condition, breakfast, in room dining, internet connection, and check-out. They also have best people to give a 5 star services.
"Great Service and one of the best Breakfasts in Asia"
A short visit this time however as usual the staff were genuine and friendly and the service first class. Rooms are very comfortable and internet coverage good. A few drinks early at the bar and missed the band which is unfortunate as the entertainment is usually first class. An early night meant an early rise for breakfast and this is one of the best breakfast buffets in Asia. A huge range of traditional Western as well as Chinese, Indonesian, and Indian dishes then plenty of food fruit, baked goods and coffee. always a winner
"Elegance and excellence"
I am frequent traveler to Jakarta and I am lucky to have a corporate rate to stay at Shangri-la hotel. It's very clean and beautiful hotel. Staff are very helpful. The swimming pool is awesome and garden area is very nice relax.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM