of TripAdvisor Travelers recommend this hotel
"AMAZING HOTEL GREAT SERVICE WE WILL BE BACK"
The staff here are amazing. From booking - email were replied to promptly, phone calls put through quickly - arriving - check in so easy.. staff so wonderful with kids.. driver/car transport was amazing - the staff carried my sleeping children up to the room.. the room was so great - breakfast foods were amazing..loved the pool and pony rides...a great hotel - loved the security of the sniffer dogs..thanks for a great stay
I always stay in Shangri-La for business trips. Service is always excellent. I especially enjoy buffet breakfast since there's a huge variety of cuisines to choose from. Since they have hotels in major countries, I get to earn Golden Circle points and enjoy Chi Spa for free.
"Amazing as always"
Its one of the best hotels that i stay in. This time qas upgraded to a suite,which was superbly apponted. Shangrila jakarta is impeccable for food and service. The club lounge wonderful too. This hotel is a must stay if you are visiting jakarta. Will return
"Very kind people"
My stay at Shangri-la was so enjoyable. The people was very kind make me feel like home. Overall was very satisfactory. Located in the center of Jakarta, easy to get everywhere. Willing to stay again next time!
We had a weekend stay for 2 days 2 nights. From the start by the welcome from the hotel staff till the exit, everything was just perfect! The spacious lobby, the cozy room, the in-room dining service, the food in the restaurants SATOO & ROSSO, the pool and garden area, the extra courteous and every smiling staff, the whole ambiance was very refreshing and relaxing! we were informed that the pool facing room would be disturbing with the noise from the mosque overlooking the room, but to our surprise, there was absolutely no noise..it was so soundproof! maybe, bcz we were on the 22nd floor, so the higher the quieter. The buffet breakfast at SATOO had plenty of choices with a varied number of cuisines. It had an Indian vegetarian food section also. The Italian Restaurant ROSSO too, was worth a try! There is also a Lounge Bar B.A.T.S which opens at 5pm, for those interested in booze n dance! For kids, there is a small water park with slides next to the pool, which looked so cool and refreshing for summers! Overall, the service quality and the cleanliness is the best. There is no area which is disappointing..everything is so up to the mark!!! Thank you Shangri-La for a wonderful experience!! :)
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM