"Great place to stay"
Central, 5min walking distance from KLCC and KL Towers. Nice pool, beautiful and large rooms. Awesome breakfast buffet and sweet entertainment in the lounge at night. Highly recommended. Walking-distance to Chinatown.
"Good place for a short stay in Kuala Lumpur"
Very well located hotel near the PETRONAS Towers in the center (walking distance). Perfect for a short stay to visit Kuala Lumpur landmark. Staff very friendly and amazing breakfast with lot of variety in food.
"Another excellent Shangri La"
Our 3 night stay here was pretty much perfect. The hospitality was every bit a perfect as the Shangri La group try to deliver. The restaurants we tried (Arthurs bar, atrium lounge and the Chinese) all served up tasty food in a timely manner with prices of food and drink to match the location in a capital city. The hotel location is also good. The club lounge was large enough and very comfortable with excellent service of drinks. We felt relaxed and at home here. I would definitely stay here again rather than risking another 5* brand.
"Usual shangri-la excellence, let down by their restaurants"
We stay in a lot of Shangri-La properties, and this one from a service and comfort point of view is the usual high standard. A warm welcome and impeccable front office service, and comfortable room make for an excellent stay. The horizon lounge sadly had some idiot business men who were loud and drunk which spoiled the ambience, and were poorly managed by the staff, but otherwise offers excellent nibbles and drinks service by a friendly team. The pool area was calm and tranquil with good amenities and good bar service, an oasis in the city. As a European, it is incomprehensible that smoking is permitted in restaurants, the lounge and bars, but that is just a culture difference, but both restaurants we tried we were disappointed by in terms of food and service. I have done separate reviews for them. I would recommend shangri- la for their amazing service and attention to detail as a hotel, just eat somewhere else.
"Wonderful stay and New Year's celebration"
The name of the hotel is defining the feeling it confers to you when staying there. We stayed in two different rooms, before and after our trip to Penang and both were very good, allthough we did like the corner room better. We spent New Year's Eve at Arthur's Bar & Grill. We chose it because it included some entertainement at the end. The food was amazing, lots of choices and good quality. We took the drink's package as well, but it was quite difficult to get the attention of the servers to bring you the drinks and there were not so many choices, just one type of white and one type of red wine, both which they just poured into your glasses on request. We asked them to leave a bottle of white wine at the table, but apparently that was not possible. People who ordered a la carte drinks around us were tended to a little better, so I think this would be a better choice. But we never minded it nevertheless. There was very nice entertainement with music and dancers and all in all it was a very pleasant and memorable NY dinner. We would definitely stay there again on our next visit.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM