of TripAdvisor Travelers recommend this hotel
Well stayed in the studio apts for 6 days, felt like I was on a cruise ship to small. I was on a half board package and having stayed in madinat Dubai I was expecting some good food and choice, well there were only two places to eat , an international and Chinese restaurant. Latter not tempting so dined in the international. After a few days the food was predictable dissappointing and breakfast and dinner buffet looked the same. One big plus is the staff great bunch of people polite and always accommodating but can be some improvements for example I complained a few times about the extremely noisy jet ski who would travel up and down the creek around 4pm daily. Nothing was done to resolve my complaint and note previous trip advisor comments about the jet ski noise was made back in may16 appears again fallen on deaf ears. Due to the hotels lack of action I complained to my holiday comp Away holidays yes Away holidays and what did they do tell me ; my compliant was being looked at and did NOTHING shame on you sell cheap holidays but can't resolve a simple complaint. Still waiting for a response. Would I go back again NO better hotels out there with better customer service food and location.
Stayed here for 20th wedding anniversary on our first trip to Abu Dhabi. First class hotel and staff. Already recommended to family and friends. Would definitely consider returning here in the future with our kids.
"Lovely hotel but the jet skis spoil it"
We have just returned from this hotel, which is lovely, with very nice restaurants and great service, especially at the pool bar and Sofra BLD. Rooms are very nice and spacious and our room had an incredible view of the Mosque. You are made to feel very looked after at this hotel. The massive let down is the Jet Skis - I don't normally have an issue with jet skiing and I enjoy it myself, however, the locals have taken silencers off the exhausts and show off in front of the hotels, it's Abu Dhabi's version of boy racers. Given that there are such expensive hotel chains on this stretch of the canal, they really need to club together and sort this issue out, as it is the only reason I would not return to this area of Abu Dhabi. It should be noted, this is not the hotels fault but it is an issue.
"Very nice hotel"
they have very good service and it is in easy location but the beach not good for swimming room very big and with big balcony they put everything you need in your room excellent view from the balcony It is not first time for me it is good place for family very nice breakfast
"Abra in Shangri-La "
Might be quite far from the city center but its worth the visit, yeah, visited this hotel for its indoor abra; amazing right' The hotel has various shops in their cultural architectures with lots of cafes too.. Worried about your ride' Hail a taxi for approx 50 aed or hop on the no 32 public bus for 2 aed..
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM