"Excellent Location combined with Style and Elegance"
A genuine 5 star hotel. Nothing is too much trouble from the staff who were always extremely helpful. Rich decor inside, the rooms are top notch and luxurious. Excellent restaurants, bars, day spa and gym facilities all under one roof. The spa setup is second to none. The gym is larger and more well equipped than any hotel I have been too. It actually has a great selection of free weights and a proper squat rack plus the usual assortment of weight and cardio machines and kettle bells. A personal trainer is also on hand if you want some one on one training. There is a lap pool and spa pool adjacent to the gym and day spa. The Blu Bar on level 36 offers exceptional views and a relaxing place to drink and unwind. I had the Executive Opera House City View King room. Amazing views from level 29 over the Sydney Opera House and Harbour. Couldn't fault it. Decent sized bath, shower and bathroom with rich contemporary decor inside. On arrival I had a complimentary slice of over the top rich chocolate cake as it happened to be my birthday. What a great touch. Added to a wonderful two nights that I stayed. Crisp white linen was a pleasure to sleep in. The one small negative, (maybe this is the industry norm but I haven't noticed it before in other 5 star hotels) the king sized bed was actually two smaller beds stuck together. Not overly obvious but you can tell where they met in the middle. However this was a minor detraction from the overall experience.
Hotel was superb. Lovely smiling, friendly staff and nothing was too much bother. The Shangri-la is based right in the centre of everything and has beautiful views of the Opera House and Sydney Harbour. Our hotel room was spacious, sumptuous and the bed was a lovely and comfortable.The only thing I would say is maybe the Foyer Bar area needs a bit of an update as it has been the same way for many many years and needs a bit of a revamp. The high tea area behind the bar looks a bit like a canteen and the kids computer area could do with screening off too.
Had a lovely time here! Spacious room and bathroom. Views from the level 36 bar- are simply amazing! Breakfast was a breeze with my special dietary requirements all taken care of by a wonderful staff member. Happy to stay again.
"Darling harbour Horizon Club room 3006"
I booked this hotel after careful review and we had a great stay! As others have said, the bed is hands-down the most comfortable we have slept in at a hotel. Location is perfect, easy walk to the Quay and Rocks area. The 30th floor darling harbour views are amazing, but next time we will book a grand harbour view room. Nothing is overlooked, from the array of bathroom amenities and desk stationary items to the complimentary water with the turn down service. The hotel knew we were staying on my husband's birthday so they had chocolate cake with happy birthday written on the plate waiting in the room for us. A nice touch! All staff were personable and friendly. Only comments of a negative nature I have to share are that we would have like other egg options for the Horizon Club breakfast, other than scrambled. It is buffet but no cooked-to-order eggs or omelettes which is a shame as other 5 star hotels do offer this. The breakfast and evening canape options were okay, nothing really outstanding. Some more modern and intetesting evening canapés would be an improvement. We overheard others mentioning the same on both nights of our stay. Room 3006 is directly adjacent to the entry to the Horizon Club, and we did therefore experience extra hallway noise that you may wish to note when booking if you like a lay-in. Ask not for room 3006 if noise bothers you in the mornings. We will definitely be back, but next time I dont think we will bother with the Horizon Club access and instead opt for the Grand Harbour View.
Very good place to stay very convenient Central for restaurants pubs and transport being near Circular Quay. The Singapore buffet at Hotel was very good. The rooms were very clean with beautiful views of the harbour.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM