of TripAdvisor Travelers recommend this hotel
This is one very nice luxury hotel . Service is outstanding from the front desk , concierge , restaurant staff to housekeeping . The room is beautiful and spacious and well equipped with all amenities and good personal care products . They even provide us with pyjamas. Breakfast is very good . I especially appreciated the late breakfast we could enjoy at the lounge when we woke up late. Location wise, it's next to Tokyo station, so convenient for travel . We even left our big suitcases at the hotel as we went on a 3day trip to Kyoto. All in all, It's a great place to stay .
"Very nice, indeed"
After a long (first class) flight from Zürich to Tokyo, we arrived by train to Central Station, where already a bellboy (in this case, a bellgirl) waited for us directly at the right track. She guided us to the hotel and we had to wait for a short while for our room at the breakfast bar. They upgraded us to a wonderful corner suite with a wonderful view over the old train station and town. The service was impeccable all three days and breakfast buffet very opulent. We stayed at three different hotels, because we wanted to find out, which one is best. The first one was Shangri-La, the second one The Peninsula and the third one Mandarin Oriental. We stayed at all hotels for three days, a total of nine days. I booked all hotels through GrandLuxuryHotels and have been very pleased by the service offered and all the upgrades we received. At Shangri-La it was an upgrade to a corner suite, complimentary breakfast and high speed internet, plus a US 100 Hotel credit, early check-in and check-out plus a 4G pocket Wifi. Great bargains! We had a very pleasant stay, one of our best stays in a hotel ever. Thank you Shangri-La GrandLuxury Hotels for this pleasant stay and the great service you provided for us during this Christmas!
My stay at Shangri La Tokyo was excellent... Perfect service, excellent location, fantastic room, great amenities (Occitane) If you book there, ask for a room with Tokyo Station view (better than "Tokyo bay" view) I saw 2 time the chef at the Lounge... surprisingly, both time, he has greeted only the Japanese guests... Maybe he doesn't speak English, but it is a pity as I had the impression to be ignored :-) Definitely, i will go back to Shangri La Tokyo
"New Years in Tokyo"
This is the 4th time I have stayed in Tokyo but the first time with the family. Exceptional service and location. Concierge was spot-on for recommendations.. the complementary escort service to our trains at the Tokyo service was far and beyond my expectations.
"Best Hotel Ever"
I wish I could live here. It was Amazing. One thing you don't get back in life is time. So stop reading my review and go stay at Shangri-la Tokyo. The Spa In Room Dinning plus Staff made our stay worth it. My Husband said for our next vacation he wants to stay at another Shangri-la
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM